The hotel claims 4 stars but the service and cleanliness do not match.
Reception is only open between 11am and 10pm. At checkout, you leave the keys in the room, since there is no one around, and no one in case you need help.
Room is dirty, dusty, has not been vacuumed.
Bathroom is moldy, black mold growing on the tiles everywhere. Drain clogged causes water to accumulate in the shower pan.
The "tools" are there (heating, cooling, fridge, phone, etc) to earn the 4 stars, but the quality of the service and the cleanliness is lacking, leaving a sour taste in the experience.