Bathroom shower area was dirty , so unfortunately we did not use it . A bit more attention to cleaning cirners abd the shower door . I have sent photos to your contact on the websire
While the room etc were good, it was not obvious to me from the booking that there was no breakfast available. How can it be a 3 star hotel with no breakfast? The website needs to make this blatantly obvious, not for people to have to notice there is no mention of food.
The room had black mould in the corners and around the window which is a healthy hazard, the shower cubicle was very dirty and clearly not had a good clean in a long time. Black scum around the shower doors and around the soap dispenser which was empty I might add. Very disappointed as the website states the rooms are to a high standard!
Carpet not been hoovered for quiet a while i think . Made for a sleepless night i was booked in for 2 nights but booked out after the first one and went somewhere else for the 2nd night.
I was happy that I was allowed to check in 1 hour early.
Unfortunately that is where the positives end, the villa express feels like a very tired hotel. Broken fixtures and fittings, dead flies in the light fittings and no soap in either of the 2 dispensers in the en-suite. cleanliness was an issue especially in the bathroom, I will not be returning
The property rated highly for cleanliness. However I found the property to be quite run down, not as clean as Iâd have expected and overall poor in presentation- threadbare is how Iâd describe it. An example is that the TV remote to a very small TV did not work and was sticky. I went to get new AA batteries from reception but they had only oneAAA battery. They didnât offer to obtain any more. It was not what I expected from the reviews and how it was presented.