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Graduate by Hilton Providence

4.0 star property

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Photo gallery for Graduate by Hilton Providence

Lobby
Lobby
Exterior
Meeting facility
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
  • Gym

Explore the area

View in a map
11 Dorrance St, Providence, RI, 02903
  • Place, Rhode Island Convention Center
    ‪5 min walk‬
  • Place, Amica Mutual Pavilion
    ‪5 min walk‬
  • Place, Brown University
    ‪14 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

7.2 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Grand Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch LED TV with cable channels, TV

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds

8.2 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Graduate King Suite

  • Sleeps 4

Graduate King

  • Sleeps 2

Grand Junior Suite

  • Sleeps 2

View all photos for Kng Larger Suite Mobility

Premium bedding, pillow-top beds, in-room safe, desk

Kng Larger Suite Mobility

  • Sleeps 2

King Suite Mobility

  • Sleeps 4

Graduate Junior Suite With 2 King Beds-Hearing Accessible

  • Sleeps 4

Graduate Junior Suite 2 King Beds

  • Sleeps 4

Luxury Grande Junior Suite

  • Sleeps 2

King Room With Bathtub

  • Sleeps 2

Noble Suite

  • Sleeps 2

Similar properties

Lobby
Omni Providence Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,862 reviews
The price is CHF 146
includes taxes & fees
23 Nov - 24 Nov
Omni Providence Hotel

About this property

Graduate by Hilton Providence

Hotel with a restaurant, 5-minute walk to Amica Mutual Pavilion
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Additionally, a coffee shop/cafe, self parking and conference space are on-site.
Graduate by Hilton Providence offers 294 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Graduate by Hilton Providence's great location gets high marks from our customers. During your stay, you're just a quick walk from Amica Mutual Pavilion. You'll find features such as a restaurant, a 24-hour gym and a bar.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include 17 meeting rooms, conference space and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, spaciousness and cleanliness
  • Just a 4-minute walk from Rhode Island Convention Center and 5 minutes on foot from Amica Mutual Pavilion
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 18000 square feet (1672 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and an ATM are also featured at the business-friendly Graduate by Hilton Providence. Parking is available for a fee.

This 4-star Providence hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 1:00 PM.
Poindexter Coffee – This café serves breakfast, lunch and light fare.
Reiners Bar and Game Room – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Covered parking on site (USD 36.38 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 6:00 AM to 1:00 PM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Poindexter Coffee
  • Reiners Bar and Game Room

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 18,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 1922
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.30 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15.00 to 30.00 for adults and USD 15.00 to 30.00 for children
  • Covered self-parking fee: USD 36.38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Graduate Providence Hotel
Hotel Graduate Providence Providence
Providence Graduate Providence Hotel
Hotel Graduate Providence
Graduate Providence Providence
Graduate Hotel
Graduate
Providence Biltmore
Graduate Providence
Graduate by Hilton Providence Hotel
Graduate by Hilton Providence Providence
Graduate by Hilton Providence Hotel Providence

Graduate by Hilton Providence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 673 out of 1241 reviews
Rating 8 - Good. 253 out of 1241 reviews
Rating 6 - Okay. 155 out of 1241 reviews
Rating 4 - Poor. 82 out of 1241 reviews
Rating 2 - Terrible. 78 out of 1241 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family and small children
Liked: Amenities
Checked in late with small children . Security was very helpful and the concierge checked us in fast . Thanks
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and unique property!
Stayed 2 nights in Aug 2025

4/10 Poor

Julie

Disliked: Cleanliness, amenities
Suite with living room area was not clean. Dog hair all over pullout couch. Will not be going back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

William

Stayed 1 night in Jul 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
I love how unique the property is but the parking situation is bad.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kali

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Ryan

Stayed 2 nights in Jul 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, very nice. Great view of downtown from our room.
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth Paul Nasif,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shake rattle and roll
Stayed 1 night in Aug 2025

8/10 Good

Danielle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service
The room we had was a junior suite, which was spacious and well furnished. There was only instant coffee in the room, and the bathroom lights were so dim that it was difficult to see. No valet parking or connected garage, although the garage is close. Based on the amenities, I felt the hotel was a bit overpriced. The staff at the front desk, however, were excellent and the hotel was clean,
Stayed 1 night in Jul 2025

8/10 Good

Modesto

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service

Don’t hold your breath for customer service

Still dealing with billing issues after several days...
Stayed 3 nights in Jul 2025

10/10 Excellent

Blondine, Randolph

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Jul 2025

8/10 Good

Terrance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, nice decor and friendly staff.
Stayed 2 nights in Jul 2025

2/10 Terrible

dinara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 8 days. Location nice but the hotel, although lobby very pretty and tastefully decorated, the rooms are rather old and need renovation. The smell was old, AC extremely loud and fan weak. Personnel very slow and not really helpful, often times rude. I asked late checkout they granted me 45 minutes although I arrived at 2 am in the morning and they saw how tired I was. There were empty rooms in the hotel the next day and giving me only 45 minutes for late checkout while check-in is at 4pm, I found this is not a good service for hotel if this class (at least how they position themselves). Overall being a foreigner I found often times I wasn’t treated properly - this was worst treatment I ever experienced. Also, I had a valuable package shipped from Amazon and although I asked in advance the reception if it was safe to order it and I was assured that indeed it was, in fact when the package arrived and person at reception signed for it, they wouldn’t give it to me saying they couldn’t find it. Just shrugged. I found it truly disturbing. I spent half a day asking and waiting but even 3 days later no traces of my package, no compensation, no surveillance of cameras to find the package. I felt I was treated this way because I was a foreigner and had limited time to deal with this issue (go to police, talk to hotel too mgmt etc). Absolutely not worth staying there - many hotels around with much nicer facilities and service and at lower cost
Stayed 8 nights in Jul 2025

2/10 Terrible

dinara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience – I will never stay here again! I will never stay at the Graduate Hotel again. This was one of the most unpleasant hotel experiences I’ve ever had. First of all, the air conditioner was incredibly loud — it made a terrible rattling noise that made it impossible to sleep. I changed rooms twice, and each time the issue was exactly the same. Clearly, this is a systemic problem, not an isolated incident. Second, the cleanliness was poor — unclean bathroom areas, and overall sloppy housekeeping. Not what you’d expect from a hotel of this level. But the worst part was what happened with my valuable package. I asked the front desk in advance if I could have a delivery sent there — they said it was no problem. I warned it was valuable. FedEx confirmed the package was delivered, and a front desk staff member even signed for it. But when I asked for it, they simply shrugged and said the package was lost. No apology, no responsibility, no help. The manager Lea was the only one who was nice and trying to help but overall it has been 3 days since the package is lost - no result. No video monitoring. No one responsible even person who signed for the package. Probably because I am foreigner? This kind of careless and unprofessional attitude is absolutely unacceptable for a hotel that positions itself as upscale. My experience was completely ruined. I do not recommend this hotel to anyone. Protect your belongings and your peace of mind — stay somewhere else.
Stayed 1 night in Jul 2025

8/10 Good

Jackie

Stayed 1 night in Jul 2025

6/10 Okay

Ying

Liked: Cleanliness, staff & service
This hotel has a nice old-world preppy charm, but I slept horribly. My room was right by the elevator. My king bed was only 4 feet away from the door. I could hear the conversations and dings every time someone gets in and out of the elevator. Why would a room be even installed there and the bed placed awfully closed to the door, which was old and had terrible sound-proof effects?
Stayed 1 night in Jul 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Beautiful and historic, will visit again!
Stayed 3 nights in Jul 2025

2/10 Terrible

Robert

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
My husband and young daughters and I spent the night at the Graduate on May 9th in room number 1038. In the morning my husband found big welts and bumps on the back of his head and arms. By the evening they were really bad and started to get filled with pus and some started to bleed. He counted and there were a total of 20 bite marks on his arms and his head. We became worried so on Sunday (which sadly coincided with Mother's Day) we spent two hours at a local urgent care. Luckily whatever bug bit him while he was sleeping at the Graduate was not poisonous but caused him great pain and discomfort. We reported this incident to the Graduate right away to ensure the room would be investigated. They took three days to call us back and said they would contact a 3rd party for an investigation. Today is July 22nd and they still have not responded to us. We are very disappointed and dumbfounded. We were guests at the hotel, reported that my husband woke up with 20 bug bites on his body after sleeping in their bed, and no one has followed up with us to let us know what caused this. I just don't understand how there can be such a lack of concern for the safety and well being of hotel guests at the Hilton Graduate. It is truly disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Loved this property
Stayed 2 nights in Jul 2025