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Casa Azulai Puebla Hotel Boutique

3.5 star property

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Photo gallery for Casa Azulai Puebla Hotel Boutique

Front of property
Exterior
Breakfast and lunch served
Reception
Standard Room | Premium bedding, Select Comfort beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View in a map
Av 2 Ote. N° 808, Centro Histórico, Puebla, PUE, 72000
  • Place, Puebla Convention Center
    ‪2 min walk‬
  • Place, Zócalo de Puebla
    ‪7 min walk‬
  • Place, Puebla Cathedral
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, Select Comfort beds, in-room safe

Standard Room

9.4 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, Select Comfort beds, in-room safe

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Casa Azulai Puebla Hotel Boutique

Colonial hotel with spa services and 24-hour front desk
Along with a restaurant, this smoke-free hotel has spa services and a business centre. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are on-site. Change of towels is available on request
Casa Azulai Puebla Hotel Boutique offers 16 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes desk chairs. Select Comfort beds feature premium bedding. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.
Our customers tell us that they can't get enough of the helpful staff at Casa Azulai Puebla Hotel Boutique. During your stay, you're just a quick walk from Zócalo de Puebla. You'll find features such as free WiFi in public areas, plus a restaurant and a business centre.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with hot stone massages or facials at Externo
  • Amenities include a business centre, meeting rooms and a lift
  • Within a 15-minute walk of Zócalo de Puebla and Puebla Cathedral
There's a restaurant on site. WiFi is free in public spaces. A business centre and meeting rooms are available. Casa Azulai Puebla Hotel Boutique also features spa services and a lift. A complete renovation of Casa Azulai Puebla Hotel Boutique was completed in June 2021.

This Colonial Puebla hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 12:30 PM.
Azul Raíz – This family restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (MXN 150 per night); reservations required
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 290 for adults and MXN 290 for children
  • A restaurant

Restaurants on site

  • Azul Raíz

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Renovated entire property - June 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Azulai Puebla Hotel Boutique

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 290 for adults and from MXN 290 for children
  • Nearby parking fee: MXN 150 per night(3281 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number GIR090206KG2

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Azulai Puebla Puebla
Casa Azulejos Puebla Hotel Boutique
Casa Azulai Puebla Hotel Boutique Hotel
Casa Azulai Puebla Hotel Boutique Puebla
Casa Azulai Puebla Hotel Boutique Hotel Puebla

Casa Azulai Puebla Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 168 reviews
Rating 8 - Good. 31 out of 168 reviews
Rating 6 - Okay. 7 out of 168 reviews
Rating 4 - Poor. 2 out of 168 reviews
Rating 2 - Terrible. 0 out of 168 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was clean and staff was friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Yesenia

Stayed 2 nights in Jun 2025

10/10 Excellent

Linette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 2 nights in Jun 2025

8/10 Good

Ryoko

Stayed 2 nights in Apr 2025

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the historic center.
Stayed 5 nights in Jun 2025

10/10 Excellent

miriam

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing from the customer service to the architecture to everything that followed after that. I definitely recommend staying there and I would gladly stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous building, beautiful room, super clean, great staff and breakfast was delicious in the wonderful courtyard. Rooftop area was fab, even if it was off season and the bar wasn't open.
Stayed 3 nights in Apr 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice but a recent change in ownership meant they were short staffed - buffett breakfast hotelwebsite & Expedia mentions on weekends doesn't exist, bar closed - something we were excited to visit. First room AC not working but the pleasant, helpful staff moved us to a new room . Very comfortable and clean.
Stayed 2 nights in Apr 2025

8/10 Good

Juan J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need more fresh air. When they are not taken. Doors could be let opened to get fresh air go though it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice and our room was very clean. If you want a unique stay hotel casa azuil was a great pick for me and my wife. I will definitely be going back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Faustino

Liked: Cleanliness, staff & service, property conditions & facilities
Mi estancia en CAZA AZULAI fue espectacular. El elegante diseño del hotel, combinado con sus servicios de primera categoría, hizo que fuera una experiencia verdaderamente relajante y agradable."
Stayed 4 nights in Mar 2025

10/10 Excellent

Basil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and quaint space. Convenient location. Beautiful interior. Incredibly nice staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, amenities
Loved how accommodating the staff was. I arrived to the property very late. They didn’t charge me for late check in,
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place from which to explore Puebla

We stayed 2 nights in Puebla at the Casa Azulai and found it to be well beyond our expectations. The building is beautifully designed around an old Spanish era premises with the internal courtyard just perfect for relaxing with coffee before the day began or with a drink in the early evening. Our room was large and very comfortable. The location was perfect for us to explore Puebla - easy walking distance to all the central historic area - especially the amazing ceramic workshops and nearby markets. The staff were very helpful and we felt very looked after. We hope to return again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mariana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and quiet at night . My family enjoyed the stay . All the staff was nice nd try to help us as much as they could.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Vasa Azulái is a beautiful hotel Boutique in downtown Puebla. The hotel is charming and beautifully decorated! Personnel is very helpful and prompt to attend any request! Gustavo was super friendly helped me locate a beauty salon near the hotel, even by going and aski g them how much they charged.

10/10 Excellent

Lourdes

Travelled with family
Everybody was helpful! Mainly Gustavo! Thank you Gustavo!
Stayed 2 nights in Feb 2025

6/10 Okay

ADRIANA

Travelled with family
Disliked: Amenities, property conditions & facilities
Un hotel céntrico
Stayed 1 night in Jan 2025

10/10 Excellent

Milton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very clean and convenient!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Berith

Stayed 1 night in Dec 2024

8/10 Good

Rosario, Miami

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito y las instalaciones estan limpias y comodas, el personal es super amable y siempre te ayudan a resolver y dan recomendaciones, lo unico que no me gusto fue que el estacionamento esta cruzando la calle, el hotel tiene valet pero si no te gusta usar esos servicios tienes que ir, estacionarlo y regresar al hotel, tambien mi cuarto se quedo sin agua los 2 dias que estuve ahi, el personal ayudo a resolverlo pero aun asi creo que deberian de poner mas atencion en eso, en general esta super bien, si regresaria
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive
Stayed 4 nights in Nov 2024

8/10 Good

zulema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, my experience here was good. Therefore, I would stay here again. The property was clean and comfortable. There is an elevator so accessible to people across floors. If you like to get your steps in there are also stairs. I will say that the problems I encountered included the fact that the shower was accumplating too much water on the floor (taking a very long time to go though) and that the main doors to get into the hotel closed early so you will have to knock to be let in after night hours. Other than that there is a convenience store not to far and you are located near the artesanías, so its walkable.
Stayed 2 nights in Nov 2024

6/10 Okay

Blanca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024