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Hampton Inn & Suites by Hilton Puebla

3.0 star property

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Photo gallery for Hampton Inn & Suites by Hilton Puebla

Exterior
Property amenity
Lobby
Restaurant
Free daily self-service breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2do Retorno Osa Menor No 4, Tlaxcalancingo, San Andrés Cholula, PUE, 72830
  • Place, Anahuac University
    ‪12 min walk‬
  • Place, Campus Puebla - Universidad del Valle de México
    ‪2 min drive‬
  • Place, La Vista Country Club
    ‪2 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Queen Bed, City View

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Mountain View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Queen Bed, Mountain View

  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(38 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking, Refrigerator

Room, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave

Suite, 1 Queen Bed, Refrigerator & Microwave | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Queen Bed, Refrigerator & Microwave

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Queen Room With Accessible Roll In Shower-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Room with Two Double Beds-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

1 Queen Microwv/Fridge/Wet Bar Suite Ns

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hampton Inn & Suites by Hilton Puebla

A fitness centre, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and dry cleaning are on-site.
Hampton Inn & Suites by Hilton Puebla offers 120 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This San Andrés Cholula hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites by Hilton Puebla. During your stay, you'll be within walking distance of Anahuac University. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 5 minutes by car from University of the Americas Puebla and 6 minutes from Triangulo Las Animas Shopping Center
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There are 3 meeting rooms available. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Hampton Inn & Suites by Hilton Puebla. Free self parking is available.

This 3-star San Andrés Cholula hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (61 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 6 September and 30 September.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 55 per stay
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 55 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Puebla
Hampton Inn Hilton Puebla Hotel San Andrés Cholula
Hampton Inn Hilton Puebla Hotel
Hampton Inn Hilton Puebla San Andrés Cholula
Hampton Inn & Suites by Hilton Puebla Hotel
Hampton Inn & Suites by Hilton Puebla San Andrés Cholula
Hampton Inn & Suites by Hilton Puebla Hotel San Andrés Cholula

Hampton Inn & Suites by Hilton Puebla Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 507 out of 650 reviews
Rating 8 - Good. 104 out of 650 reviews
Rating 6 - Okay. 15 out of 650 reviews
Rating 4 - Poor. 10 out of 650 reviews
Rating 2 - Terrible. 14 out of 650 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very clean and in great condition, Angelópolis very close too.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great place to stay. Will definitely stay here again
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Yes! Staff was super friendly and helpful! The hotel was very clean -welcoming. Jair at the bar was very friendly and great as a host.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff is friendly.
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

Ana

Goog hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was smooth
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Claudia Lissa Suarez Montes de

Liked: Property conditions & facilities
I love staying at this hotel! Staff is so humble and polite. Food was delish! Room was clean and well maintained. Recommended!!!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Martin David Márquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Arjunakani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is good
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Maria isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in May 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Uriel

Disliked: Cleanliness, amenities, property conditions & facilities
Mala
Stayed 1 night in May 2025
Verified

2/10 Terrible

vanna

Liked: Cleanliness, amenities
The room we couldn't sleep well, there were a bunch of students that been drunk in the night and making noises knocking doors etc
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Mario

Liked: Cleanliness, amenities
Disliked: Staff & service
.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Ernesto Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Uriel

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

ANGÉLICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho el hotel. Limpio, personal atento y servicial. Un poco rebuscado el poder llegar por la ubicación pero una vez que lo ubicas se torna fácil.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Edith Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2026