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Hotel Business Real 500

3.5 star property
VIP Access

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Photo gallery for Hotel Business Real 500

Dining
Lobby
Terrace/patio
Restaurant
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
S/N Calle 5 Sur Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪8 min walk‬
  • Place, Puebla Cathedral
    ‪8 min walk‬
  • Place, Los Sapos Bazaar
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Terrace/patio

Superior Room

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds

Terrace/patio

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Terrace/patio

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, down duvets, minibar, in-room safe

Comfort Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Business Real 500

This smoke-free hotel features a meeting room, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a TV in a common area.
Hotel Business Real 500 offers 11 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets and premium bedding. Satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

During your stay at Hotel Business Real 500, you're just a quick walk from Zócalo de Puebla. Features include free WiFi in public areas and a meeting room.
  • Free WiFi
  • Amenities include a meeting room, a communal living room and TV in a common area
  • Just a 2-minute drive from Zócalo de Puebla and 6 minutes from Angelopolis Commercial Center
  • Pets welcome for a fee
Hotel Business Real 500 offers its guests tour/ticket assistance and a communal living room. WiFi is free in public spaces.

This Colonial Puebla hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 150 per night); discounts available
  • Wheelchair-accessible parking available

Things to do

  • Art gallery
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Front entrance ramp
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (60 centimetre high)

More

  • 2 floors
  • Colonial architecture
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350.00 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 150 per night(66 ft away; open 24 hours)
  • Pet fee: MXN 350.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Real 500 Hotel Heroica Puebla de Zaragoza
Real 500 Hotel
Real 500 Heroica Puebla de Zaragoza
Real 500 Hotel Puebla
Real 500 Puebla
Hotel Real 500 Puebla
Puebla Real 500 Hotel
Real 500 Hotel
Hotel Real 500
Real 500
Hotel Boutique Real 500
Collection O Hotel Real 500
Hotel Business Real 500 Hotel
Hotel Business Real 500 Puebla
Hotel Business Real 500 Hotel Puebla

Hotel Business Real 500 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 110 out of 177 reviews
Rating 8 - Good. 44 out of 177 reviews
Rating 6 - Okay. 11 out of 177 reviews
Rating 4 - Poor. 2 out of 177 reviews
Rating 2 - Terrible. 10 out of 177 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jocsan

Stayed 2 nights in Nov 2025

10/10 Excellent

Shiuner

Liked: Cleanliness, staff & service, amenities
Excellent hôtel très propre service impeccable. A recommander. Un très grand merci à Lizet la réception pour sa réactivité son accueil ainsi que son amabilité.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

MARCO

Stayed 1 night in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place for 5 nights

The staff was extremely helpful and friendly. The location was excellent. It was a clean place, our bed was old so we had some back issues from it. Our room had a refrigerator, that was awesome.
Stayed 5 nights in Mar 2025

10/10 Excellent

EMMANUEL

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

JOSE PARRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

8/10 Good

Martin J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good option in Puebla

Very good hotel. Amazing price-features. Well located, very friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Everyone was very helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

JOSE PARRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice..
Stayed 3 nights in May 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables, limpio, cerca del zocalo
Stayed 2 nights in May 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable hotel.
Stayed 1 night in Dec 2023

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are pretty comfortable and have great design and amenities. But most have no window, just the frosted glass door, so it’s a bit dark. Really clean, internet works great and you can watch youtube or stream on TV. The area around is not super exciting, but it’s a 5-10 minutes walk to historic center with lots of shops and restaurants. One thing that is a bit strange is that the gate is closed and so each time you leave or come back you need to be let out/ let back in by employee. Maybe a simple fob would do the trick?
Stayed 4 nights in Dec 2023

10/10 Excellent

melvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isaak was very friendly and helpful. Hotel is veey quaint.
Stayed 2 nights in Nov 2023

10/10 Excellent

Angel

Stayed 1 night in Aug 2023

6/10 Okay

Raul

Stayed 3 nights in Jul 2023

10/10 Excellent

Daniel, Grinnell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uno de los mejores hoteles en los que me he hospedado. El staff del hotel fue sorprendentemente hospitalario, gentil, y me ayudaron en todos los aspectos. El cuarto fue muy amplio, cómodo, y lujoso. Todos los servicios fueron justo lo descrito y el hotel está aún más hermoso que como se ve en las fotos. Está a unas cuadras del centro, sin estar en las áreas que se congestionan con los turistas.
Stayed 3 nights in Apr 2023

8/10 Good

arabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

william

Stayed 2 nights in Jul 2022

8/10 Good

salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Muy bonito el hotel y excelente ubicación
Stayed 2 nights in Aug 2021

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

December stay

Lot of close by restaurants, centric, great service and very nice staff.
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and beautiful
Stayed 1 night in Mar 2020