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Hotel Arbis

3.0 star property

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Photo gallery for Hotel Arbis

Corridors lead to a dining area with a clear view of the sky through a large window.
Stunning hotel entrance with a flat facade and balconies.
Enjoy meals in the dining area with a table set for two, a potted plant, and a door leading to another room.
Relax in a spacious living area with a high ceiling, sofa, and dining table, perfect for unwinding and dining.
Two beds with white bedding and red accents, a wooden headboard, and a window with an outside view.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Carmen Serdán 36 Santa María la Rivera, Puebla, PUE, 72010
  • Cuauhtemoc Stadium
    ‪4 min drive‬
  • Centro Expositor
    ‪6 min drive‬
  • Zócalo de Puebla
    ‪8 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Premium Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room

  • 40 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Arbis

Hotel in Puebla with free breakfast and rooftop terrace
A rooftop terrace, concierge services and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance.
Hotel Arbis offers 36 accommodations with complimentary bottles of water and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and toothbrushes and toothpaste. This Puebla hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at Hotel Arbis, you'll be close to Centro Expositor. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 6 minutes by car from Cuauhtemoc Stadium and 7 minutes from Zócalo de Puebla
Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Arbis. Limited free parking is available on a first-come, first-served basis.

This 3-star Puebla hotel is smoke free.

Guests are served a free continental breakfast daily from 5:30 AM to 10:00 AM.
Room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 5:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Laptop workspace
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Royal Heroica Puebla de Zaragoza
Royal Heroica Puebla de Zaragoza
Hotel Hotel Royal Heroica Puebla de Zaragoza
Heroica Puebla de Zaragoza Hotel Royal Hotel
Royal
Hotel Hotel Royal
Hotel Royal Puebla
Royal Puebla
Hotel Hotel Royal Puebla
Puebla Hotel Royal Hotel
Royal
Hotel Hotel Royal
Hotel Royal
Hotel Arbis Hotel
Hotel Arbis Puebla
Hotel Arbis Hotel Puebla

Hotel Arbis Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 4 out of 37 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Raul

Stayed 2 nights in Apr 2023

6/10 Okay

Mohamed

Stayed 3 nights in Jun 2019

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para las personas que no son exigentes, buen trato y muy buen precio.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Recepcionista es muy amable, excelente atención
Stayed 1 night in Aug 2023

8/10 Good

Juan Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ninguno
Stayed 1 night in May 2023

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 1 night in May 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in Mar 2023

8/10 Good

Maria Magdalena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

José Gerardo

Travelled with partner
Liked: Cleanliness, staff & service
Muchisimo ruido del trafico en la avenida pero sobre todo del tren que pasa al lado.
Stayed 1 night in Mar 2023

2/10 Terrible

Carlos Alberto

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Las sábanas estaban sucias, incómodo, el espacio en el baño es muy pequeño, durante la noche pasa un tren justo frente al hotel que no te deja dormir. No recomendable
Stayed 1 night in Dec 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Contrate por expedia por 415 pero me cobro 550 pesos MXN. Wifi no funciona bien. Buen Estacionamiento. El hotel es ubicado frente de villas del tren.
Stayed 1 night in Jun 2021

2/10 Terrible

Ricardo

Disliked: Cleanliness, property conditions & facilities, room comfort

No es lo que ofrecen

Más q hotel era motel.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, económico y exelente atención limpieza y muy buena ubicación
Stayed 1 night in Oct 2019

6/10 Okay

Adriana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

MINERVA

Liked: Cleanliness, staff & service, room comfort

9_9

La habitación cómoda y buena atención, lo que no me pareció es que entraran sin tocar la puerta y que en la regadera no sale bien el agua.
Stayed 1 night in Jul 2019