Hotel Arbis

3.0 star property

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Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Free daily continental breakfast
Free daily continental breakfast
Free daily continental breakfast
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Carmen Serdán 36 Santa María la Rivera, Puebla, PUE, 72010
  • Place, Chapel of Santo Domingo
    ‪11 min drive‬
  • Place, Centro Expositor
    ‪14 min drive‬
  • Place, Zócalo de Puebla
    ‪24 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪37 min drive‬

Room options

Standard Room

  • 40 sq m
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

Standard Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Premium Studio

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Arbis

A rooftop terrace, concierge services and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance.
Hotel Arbis offers 36 accommodations with complimentary bottles of water and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and toothbrushes and toothpaste. This Puebla hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at Hotel Arbis, you'll be within walking distance of Chapel of Santo Domingo. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 6 minutes by car from Cuauhtemoc Stadium and 7 minutes from Zócalo de Puebla
Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Arbis. Limited free parking is available on a first-come, first-served basis.

This 3-star Puebla hotel is smoke free.

Guests are served a free continental breakfast daily from 5:30 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 5:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Laptop workspace
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Royal Heroica Puebla de Zaragoza
Royal Heroica Puebla de Zaragoza
Hotel Hotel Royal Heroica Puebla de Zaragoza
Heroica Puebla de Zaragoza Hotel Royal Hotel
Royal
Hotel Hotel Royal
Hotel Royal Puebla
Royal Puebla
Hotel Hotel Royal Puebla
Puebla Hotel Royal Hotel
Royal
Hotel Hotel Royal
Hotel Royal
Hotel Arbis Hotel
Hotel Arbis Puebla
Hotel Arbis Hotel Puebla

Hotel Arbis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 79 reviews
Rating 8 - Good. 20 out of 79 reviews
Rating 6 - Okay. 14 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 5 out of 79 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Francisco J Valenzuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Netflix and breakfast.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

NORMA CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Martín

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sandra Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Luis

Liked: Staff & service
Buen valor precio-calidad. Buena ubicación. Desayuno sencillo pero suficiente.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiene una hermosa vista de la ciudad
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Carlos Omar

Disliked: Property conditions & facilities
Falta limpieza, mantenimiento y control de plagas.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service
Habitación muy limpia
Stayed 1 night in Nov 2025
Verified

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Jaja shhejw shejw
Stayed 1 night in Nov 2025
Verified

8/10 Good

Agustín

Liked: Cleanliness
Si se cumple gracias
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta que agreguen jabón y shampoo para bañarse, además de toallas extras
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Joana Fabiola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está en una zona fea, el hotel se está cayendo de viejo, el personal es muy grosero, te venden en un lugar que no es
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sí y el desayuno muy rico
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Ivonne

Liked: Cleanliness, property conditions & facilities
La habitación estaba limpia tiene estacionamiento, dejaron prendido un camión toda la noche y el ruido no deja dormir, el tren pasa cada 3 a 4 horas y lo mismo mucho ruido, el desayuno segun es de 7 a 10 am y llegue 9:19 y no habia nada, le pregunte a la señorita y me dijo que es hasta donde alcance, minimo deben abastecer la pasta y los aderezos de los guafles hasta las 10am por atención al huesped ya que los Guafles , Cornflakes y bolitas de Nesquik es lo unico que tienen. Llegue a las 11:30 al chek in y me cobraron 200 pesos mas.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Dana

Disliked: Staff & service
El hotel esta bonito pequeño si vas de paso. Lo malo es que la señora de la noche se me hizo con una actitud muy mala , el estacionamiento es mu pequeño y si no agarras lugar te despiertan para mover tu carro porque lo dejas adentro pero estorbando a otros, las almohadas muy duras he incomodas me toco una cama muy aguada que se sentian los resortes en cambio mi familiar estaba en la de junto y si estaba un pico mejor la cama el Internet se va de repente el chico que esta limpiando o pornlo que vi es muy amable.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Rubi

Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel que cumple con lo que ofrece Instalaciones limpias y en buenas condiciones
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Jesus

Me gustó el servicio de desayuno continental sin embargo falta fruta. Hay mucho ruido por el tren y el personal de limpieza pone música muy alta en la mañana. El lugar es limpio, considero que el precio es adecuado.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues todo bien solo fue una noche con la agrupación y sin problema alguno el desayuno bien y atentos en el servicio
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

maria del Consuelo

Liked: Amenities
Esta muy bien, es lumis y son muy amables
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Negocio

Buen hotel para viaje de negocios
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Arturo

Liked: Staff & service
La ubicación de la propiedad no es segura
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendado

todo bien, incluye desayuno
Stayed 1 night in Aug 2025