See all properties

Alua Tenerife

4.0 star property

Choose dates to view prices

Photo gallery for Alua Tenerife

2 outdoor pools, pool umbrellas, pool loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
1 bedroom, minibar, in-room safe, desk
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • All-inclusive
  • Pet-friendly
  • Breakfast available
  • Spa

Explore the area

View in a map
C. Antonio Ruiz Alvarez 7, Puerto de la Cruz, Tenerife, 38400
  • Loro Park
    ‪9 min walk‬
  • Taoro Park
    ‪14 min walk‬
  • Plaza del Charco
    ‪14 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪22 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Pool View (1 Adult)

1 bedroom, minibar, in-room safe, desk

Double Room, Pool View (1 Adult)

  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Ocean View (1 Adult)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (1 Adult)

  • 32 sq m
  • Ocean view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room (3 Adults)

1 bedroom, minibar, in-room safe, desk

Double Room (3 Adults)

  • 32 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for My Favorite Club Suite (3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (3 Adults + 1 Child)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for My Favorite Club Suite (2 Adults+2 Children)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (2 Adults+2 Children)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room (1 Adult)

1 bedroom, minibar, in-room safe, desk

Double Room (1 Adult)

  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Pool View (2 Adults)

1 bedroom, minibar, in-room safe, desk

Standard Double Room, Pool View (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for My Favorite Club Suite (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (2 Adults + 1 Child)

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Single Sofa Bed and 1 Queen Bed

View all photos for Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for My Favorite Club Suite (2 Adults)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (2 Adults)

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (3 Adults)

1 bedroom, minibar, in-room safe, desk

Suite (3 Adults)

  • 40 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room, Ocean View (My Favorite Club) (2 Adults)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (My Favorite Club) (2 Adults)

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (2 Adults)

1 bedroom, minibar, in-room safe, desk

Standard Double Room (2 Adults)

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Suite (3 Adults + 1 Child)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Ocean View (My Favorite Club) (3 Adults)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (My Favorite Club) (3 Adults)

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room, Ocean View (2 Adults)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (2 Adults)

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for My Favorite Club Suite (1 Adult)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (1 Adult)

  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Suite (2 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Suite (2 Adults + 2 Children)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Pool View (3 Adults)

1 bedroom, minibar, in-room safe, desk

Standard Double Room, Pool View (3 Adults)

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (1 Adult)

1 bedroom, minibar, in-room safe, desk

Suite (1 Adult)

  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Suite (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Suite (2 Adults + 1 Child)

  • 40 sq m
  • Sleeps 3
  • 1 Single Bed OR 1 Double Sofa Bed

View all photos for Double Room, Ocean View (3 Adults)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (3 Adults)

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Pool View (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Double Room, Pool View (2 Adults + 1 Child)

  • 32 sq m
  • Sleeps 3
  • 1 Single Bed OR 1 Double Sofa Bed

View all photos for Suite (2 Adults)

1 bedroom, minibar, in-room safe, desk

Suite (2 Adults)

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for My Favorite Club Suite (3 Adults)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (3 Adults)

  • 40 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room, Ocean View (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Double Standard

1 bedroom, minibar, in-room safe, desk

Double Standard

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Double Room, Ocean View (My Favorite Club) (1 Adult)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (My Favorite Club) (1 Adult)

  • 32 sq m
  • Sea view
  • Sleeps 1
  • 2 Single Beds

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

Hotel Puerto Palace

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.2 out of 5, Very good, 484 reviews
The price is CHF 100
includes taxes & fees
22 Oct - 23 Oct
Hotel Puerto Palace

About this property

Alua Tenerife

Family-friendly hotel with 3 restaurants and 2 outdoor pools
3 restaurants, 2 outdoor pools and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a poolside bar and a sauna are on-site.
Alua Tenerife offers 422 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 40-inch Smart televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.
During your stay at Alua Tenerife, you're just a quick walk from Garden Beach. Free WiFi in public areas, 2 outdoor pools and 3 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine at Terra, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and mini golf
  • Just a 5-minute walk from Garden Beach and 14 minutes on foot from Plaza del Charco
  • Bus station shuttle and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Alua Tenerife are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Alua Tenerife offers its guests 2 outdoor swimming pools, a sauna, a fitness centre, and a children's pool. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A rooftop terrace, spa services, and a complimentary children's club are also featured at the family-friendly Alua Tenerife. An area shuttle within 500 metres and a bus station shuttle are available for a fee. For a fee, parking is available. A complete renovation of Alua Tenerife was completed in October 2021.

This 4-star Puerto de la Cruz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Terra – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fresco – This family restaurant is located by the pool. Open selected days.
Enyesque – This restaurant specialises in local cuisine. Open selected days.

All-inclusive details

All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 500 metres
  • Bus station shuttle (surcharge)
  • Parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Enyesque
  • Fresco
  • Terra

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Free children's club
  • Games
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Renovated entire property - October 2021
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Turquesa
Hotel Turquesa Playa
Turquesa Playa
Turquesa Playa Hotel
Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
Gran Turquesa Playa Hotel
Hotel Gran Turquesa Playa Puerto de la Cruz
Hotel Gran Turquesa Playa
Gran Turquesa Playa Puerto de la Cruz
Gran Turquesa Playa
Alua Tenerife Hotel
Hotel Gran Turquesa Playa
Alua Tenerife Puerto de la Cruz
Alua Tenerife Hotel Puerto de la Cruz