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Hotel AWA Puerto Varas

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Deluxe Suite, 1 Bedroom, Lake View | Lake view
2 indoor pools
Family Villa | Terrace/patio
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Ruta 225-CH Km 27, Sector Los Riscos, Puerto Varas, Los Lagos, 5550000
  • Place, Venado Beach
    ‪15 min drive‬
  • Place, Green Lagoon
    ‪26 min drive‬
  • Place, Vicente Perez Rosales National Park
    ‪41 min drive‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪80 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Villa

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Villa

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa (Suite)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Villa (Suite)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Villa

Standard Villa | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Villa

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Interior
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  • Pool
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  • Spa
  • Free Wi-Fi
4.8 out of 5, Exceptional, 619 reviews
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About this property

Hotel AWA Puerto Varas

Spend the day catching some rays at Hotel AWA Puerto Varas's private beach, relaxing by one of the hotel's 2 indoor swimming pools, or pampering yourself at the full-service spa.
Hotel AWA Puerto Varas offers 16 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Puerto Varas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

A private beach and a marina are featured at the hotel. 2 indoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Awa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Hotel AWA Puerto Varas, you'll be within walking distance of Lake Llanquihue. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 2 indoor pools
  • Treat yourself to body treatments, facials or deep-tissue massages at Awa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a steam room
  • 1.3 mi (2.2 km) from Lake Llanquihue and 15.9 mi (25.6 km) from Petrohue Falls
  • Airport shuttle service available for a fee
Some rates at Hotel AWA Puerto Varas are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the hotel's beach. At Hotel AWA Puerto Varas, enjoy a pampering afternoon at the full-service spa and cool off in one of the 2 indoor swimming pools.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a steam room, a fitness centre and a garden. Free self parking and valet parking are available.

This 4.5-star Puerto Varas hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 10 AM. The hotel hosts a free manager's reception daily.
Hotel AWA Puerto Varas has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel AWA Puerto Varas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Beach yoga
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • On a private beach
  • Picnic area
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 196 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel AWA Puerto Varas offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel AWA Puerto Varas
AWA Puerto Varas
AWA
Hotel AWA
Hotel AWA Puerto Varas Hotel
Hotel AWA Puerto Varas Puerto Varas
Hotel AWA Puerto Varas Hotel Puerto Varas

Hotel AWA Puerto Varas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 56 out of 69 reviews
Rating 8 - Good. 10 out of 69 reviews
Rating 6 - Okay. 2 out of 69 reviews
Rating 4 - Poor. 0 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
The location is ideal, the rooms are quite incredible and importantly the staff are first class.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aviva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel Fabulous staff Gorgeous rooms Stunning views
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the volcano was amazing. The staff were great, the location was great for the hikes that we wanted to do. The food was excellent. I would highly recommend this hotel.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
staff was amazing. room was great, the only thing is that they list their superior room as having a balcony and it does not,
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, property conditions & facilities
Sat in front of 2 picturesque volcanoes & stunning lake Llanquihue, you can’t go wrong with this modern, state of the art hotel
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Took our breath away.

Gorgeous place with a great staff and drop dead views.
View of the hotel from the road
Indoor lap pool that felt like it was outdoor.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Vittorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing infrastructure and details!

Great stay! Loved the place. Grabbed a bike as well and was able to do a quick ride in morning. Breakfast was great. Dinner was not on par with the rest. Wouldn’t recommend dinner, given there are so many amazing places in town.
Stayed 1 night in Jul 2022
Verified

8/10 Good

DONALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I put a note of 4, not 5… Because I stopped twice at this hôtel during my stay. First time was excellent, I met the manager. Second time 5 days after, was ok… Spa need some improvement and clean the steam room… the hot tub was not working… and may be change the girl there, slamming doors while you are trying to relax. A little disappointed about that…
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Stay at Hotel AWA

Our stay at Hotel AWA was nothing short of exceptional. From the moment we arrived, we felt welcomed and cared for in every detail. The staff went above and beyond to make us feel at home, warm, attentive, and genuinely kind. The chefs are extraordinary; every meal was a masterpiece, thoughtfully prepared and tailored to what we wished for. The rooms were spacious, beautifully designed, and immaculately clean, with breathtaking views that made every morning unforgettable. The attention to detail throughout the hotel, from the modern yet cozy aesthetic to the seamless service, truly set it apart. Hotel AWA is not just a place to stay; it’s an experience of comfort, luxury, and genuine hospitality. We left feeling deeply cared for, already planning our return. Simply the best of the best.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about how much I loved this incredibly beautiful hotel! The architecture is very unique and modern. Our room was amazing! Every room has a stunning view of the lake. The food was incredible, they use fresh local ingredients mostly from their farm across the street, the best food we experienced during our 2 1/2 week trip to Chile. We stayed 4 nights and ate at the hotel every night. I highly recommend the farm to table activity. You start across the street choosing fresh vegetable and eggs and then the chef creates a fabulous dinner! The staff was very friendly and attentive and helped us plan our activities. The hotel is a bit far from Puerto Varas, but it was so serene and a perfect location to explore from. We traveled around the entire lake. Visited the national park, went zip lining and visited numerous towns. One of the best hotel experiences we've had!
Stayed 4 nights in Mar 2023
Verified

2/10 Terrible

wilson

Disliked: Staff & service, property conditions & facilities

Hotel con mal servicio

No tienen room service 24 horas. Aparte el desayuno lo llevan solo hasta laa 09:00 a la habitacion. El personal que atiede en restaurant es informal, tratandote de tu, le pregunte sobre un plato y dijo "no cacho" etc. Y vocabulario juvenil no apto para atencion
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quedamos encantados con el hotel y especialmente con la amabilidad del personal. En resumen una experiencia fantástica
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
su ubicación y entorno
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal. Felicitaciones. Se extraña más diversidad de comida y mejores postres. Muy bien atendido por su Gerenta y demás colaboradores.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CALIDAD DEL PERSONAL, LAS HABITACIONES Y EL RESTAURANT...TODOS EXELENTES
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una experiencia de lujo en el sur de Chile

Excelente experiencia, sin duda el mejor hotel que hemos ido. Un trato excelente desde antes que llegáramos, preocupados por el transporte y por la comida (ya que llegamos tarde al hotel). Un equipo de personas hermoso, siempre con una sonrisa y atentos a cada detalle para que nuestra estadía fuese perfecta. La habitación súper cómoda, detalles de cortesía amados, calefacción ideal, una vista soñada. La comida exquisita, una experiencia gourmet inolvidable. Muy buenas sugerencias del chef y sommelier. 10/10 Volvería mil veces y por más días ! Querías agradecer particularmente a quienes nos ayudaron a rescatar nuestro dron que sufrió un accidente, y a todos en realidad.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos encantó el hotel , bonita vista , buena arquitectura , excelente atención y exquisita comida
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular

Me encanto ! Decoracion bella vista insuperable Personal excelente Desayuno muy rico No me gusto la cama la encontre dura La comida del restoran la encontre cara para lo q era No se respeto late checkout garantizadl x hoteles.com
Vista de la habitacion
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is serene and beautiful, and the staff surpasses all expectations. Everything was top notch. We enjoyed a winter getaway, and watching the changing moods of the lake was enchanting. The staff arranged for a bike to zip lining, which was an amazing opportunity to see more of the gorgeous surroundings - truly fun!
Stayed 3 nights in Jun 2022
Verified

6/10 Okay

Jaime

Disliked: Staff & service

Nos decepcionó

El lugar el paisaje hermoso. El servicio muy deficiente. La TV no funcionaba, la ventana de la habitación no cerraba, fueron tres personas a tratar de solucionar los problemas. Habitación muy calurosa, agua caliente ducha difícil de regular. Carta de cena muy limitada. No nos entregaron la cuenta de la cena, al parecer no aparecíamos registrados en el hotel. Desayuno difícil conseguir que te atiendan, a pesar que cuando llegamos habían dos mesas y ocupadas y 6 personas para el servicio. Lugar no se veía completamente limpio y falta manutención Precio no se condice con la calidad esperada
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Javiera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia fds

Muy buena, servicio muy bueno! Lo que no me gustó es que me ofrecieron recogerme pero no me dijeron que tenia un costo extra de $30.000 que no es menor. El tema de transporte fue malo el servicio muy caro y de excursiones no nos acercaron a ningún lugar por cortesía, todos los cobros sobre 30.000..
Stayed 3 nights in Apr 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Opinión general

En General aceptable aún cuando teníamos expectativas más altas. El Restaurat debe mejorar tanto en oferta de alternativas de consumo como velocidad en la atención. Demasiada espera que impide disfrutar de los alimentos entregados.
Stayed 2 nights in Feb 2022
Verified

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel, vista maravillosa

El hotel es precioso, los dormitorios grandes con una vista increíble al lago y al volcán. Está a 17 km de puerto varas por lo q se necesita auto. La comida rica. La cama y ropa de cama excelente. No recomiendo pagar por la suite porque tiene un living oscuro y sin vista, basta con la pieza standard q es amplia. El problema q tuvimos fue q no funcionaba el aire acondicionado… nos cambiaron a 3 dormitorios y en ninguno funcionó.
Vista pieza
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

rene guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen Hotel...excelente las instalaciones...muy amable el personal... todo limpio... y con atenciones personalizadas... totalmente recomendable...
Stayed 1 night in Jul 2021