See all properties

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Creator video
Building design
6 bars/lounges, 2 swim-up bars, 2 poolside bars
3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Place, Puerto Morelos Town Square
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.4 out of 10
Exceptional
(89 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

9.0 out of 10
Wonderful
(27 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down duvets, minibar, in-room safe

Honeymoon Suite, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | Premium bedding, down duvets, minibar, in-room safe

Studio, Oceanfront (Paradise)

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

9.0 out of 10
Wonderful
(6 reviews)
  • Resort view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.2 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(17 reviews)
  • Resort view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise)

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

On the beach, beach cabanas, sun-loungers, beach umbrellas
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All
Puerto Morelos
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,042 reviews
The price is CHF 268
includes taxes & fees
25 Apr - 26 Apr
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

This smoke-free hotel features 4 restaurants, 3 outdoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, 2 poolside bars, 6 bars/lounges and 2 swim-up bars are on-site. Change of towels is available on request
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, bathrobes and hairdryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desk chairs and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a 24-hour fitness centre.
The on-site spa has 9 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive. During your stay, you'll be close to Puerto Morelos Beach. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, 2 swim-up bars and 2 poolside bars
  • Take a swim in the 3 outdoor pools
  • Indulge with massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the pool
  • Steps from Arrecife de Puerto Morelos National Park and 13 minutes by car from Puerto Morelos Beach
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4340 square feet (403 square metres) and includes conference space. The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and 24-hour room service. Free self parking and valet parking are available.

This 5-star Puerto Morelos hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 4 restaurants on site.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 3 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,340 square feet of conference space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • Lifeguards
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 957 out of 1731 reviews
Rating 8 - Good. 427 out of 1731 reviews
Rating 6 - Okay. 212 out of 1731 reviews
Rating 4 - Poor. 64 out of 1731 reviews
Rating 2 - Terrible. 71 out of 1731 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Regina

Colorful and fun property. Friendly staff. Great service.Nice rooms. Amazing spa.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mineli

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2025

8/10 Good

Amos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and rooms were beautiful! Staff were very friendly and hard working. The restaurants had great food but reservation options were limited. The lack of beach access was the biggest drawback for us! Overall we enjoyed our stay.
Stayed 7 nights in Dec 2025

8/10 Good

Jonathan Barry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and grounds, good food, new resort
Stayed 5 nights in Dec 2025

2/10 Terrible

Behrooz

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I got the package but no shuttle to and from airport. Then I ended up paying $150 USD . Not happy at all!
Stayed 4 nights in Dec 2025

10/10 Excellent

larry

Stayed 7 nights in Dec 2025

6/10 Okay

George D

Travelled with group
Liked: Cleanliness
The front desk person at check-in was very hard to understand. When I first got to my room it was like an ice box, 64F. Worst thing was I had no hot water at all at 5:00 PM when showering after pool all day to get ready for dinner. I finally offered a new room after 4 days, no apologies at all. I had to pack up my room and could not get into a new room until 3:00 PM. The main pool is in rough shape, concrete coming apart and it has a number of mats in place covering holes. The beach is not useable at all but I do think people going here are aware of that. I would not go back.
Stayed 6 nights in Dec 2025

6/10 Okay

TAMMY

Travelled with partner
Liked: Cleanliness, staff & service
Nice Staff and Clean Resort, But Significant Discrepancies & Missing Beach The staff were exceptional and the property was kept very clean. Their outstanding service was a definite highlight and prevented our stay from being a terrible experience. However, the resort did not align with our personal preferences, primarily due to the lack of a beach and several misleading details in the third-party description (Expedia) No Beach Access: This was our main disappointment. There is no traditional beach at this location. If a beach is a key part of your vacation experience, we strongly advise booking the other Margaritaville property. There is also no beach nearby (uber only) Dining: The Expedia description inaccurately claimed five restaurants. There are only four onsite. Furthermore, two of these require reservations which were difficult to obtain. This left the buffet as the primary dinner option, which was not our preference as we enjoy more formal dining experiences. Misrepresented Minibar: The description stated the in-room minibar included all beverages. This is incorrect. The minibar is not stocked automatically and operates on a limited point system, offering only beer or soda. Spirits and wine are available at the resort bars, but not for in-room stocking. While it wasn't the right fit for us, this resort may be ideal for guests who are perfectly happy eating at a buffet for most meals, spending all their time by pool, and for whom a beach is not a necessity.
Stayed 6 nights in Dec 2025

10/10 Excellent

Nahid

Stayed 6 nights in Dec 2025

8/10 Good

danielle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and our bartender at the SOS pool was great!
Stayed 7 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Miya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was so cute and fun, the staff were amazingly friendly, and there was some great food and drinks. My only real complaint is the lack of beach but if you are fine lounging by the pool this was a great experience.
Stayed 5 nights in Dec 2025

10/10 Excellent

Erin

Stayed 4 nights in Dec 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff, good food, and resort events.
Stayed 5 nights in Dec 2025

8/10 Good

Jac

Stayed 5 nights in Dec 2025

8/10 Good

Olga A

Liked: Cleanliness, amenities, property conditions & facilities
Well designed resort, stylish and very clean with great service and entertaining crew, plus two pickleball courts. Everything was very good, but no beach and a lot of sargassum at the shore that smells. Pool was not heated, so it was chilly to go in at first.
Stayed 6 nights in Dec 2025

8/10 Good

Sean

Stayed 9 nights in Dec 2025

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, wonderful room, wonderful spa, wonderful atmosphere for a fantastic vacation!
Stayed 5 nights in Dec 2025

8/10 Good

Clayton

Stayed 5 nights in Dec 2025

4/10 Poor

Mohsen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Overall, the rooms are good and clean, and the room quality is acceptable. However, the service is below average. By this, I mean the service culture is not disciplined or professional. If you do not tip or pay extra to the staff, you do not receive proper or consistent service. Considering the high price of this hotel, the service quality does not match what you pay. There is no direct access to the sea, which is a big disappointment. Also, there are not enough sun beds for guests. Even less than one-third of the hotel guests can find a sun bed. I went to the pool area at 7:30 a.m., and all the sun beds were already taken. The food is below average, with limited variety and taste. Drinks are just average, nothing special. Hotel amenities are also average and do not feel premium. The location is below average and not very convenient compared to other hotels in the same price range. Overall, this hotel does not offer good value for the money, mainly due to weak service, poor facilities, and lack of beach access.
Stayed 2 nights in Dec 2025

8/10 Good

Manon

Stayed 5 nights in Dec 2025

8/10 Good

Mahboobeh

Stayed 2 nights in Dec 2025

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and the resort were very clean.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is top notch. Our room was so cool with a great view! We enjoyed our stay very much. The food was great too. Everyone was friendly. Our excursion was fun.
Stayed 5 nights in Dec 2025

8/10 Good

Brittini, EDMONTON

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This resort is clean and new.
Beach
Main out door area
Beds
Bar in room
Stayed 10 nights in Dec 2025