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Playabachata

4.0 star property

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Photo gallery for Playabachata

Outdoor pool, pool umbrellas, pool loungers
On the beach, sun-loungers, beach towels, beach massages
5 bars/lounges, beach bar
Suite | Minibar, in-room safe, iron/ironing board, bed sheets
Couples treatment room(s), sauna, hot tub, hot springs/mineral springs

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Place, Amber Cove
    ‪8 min walk‬
  • Place, Teco Maimón Beach
    ‪4 min drive‬
  • Place, Playa Dorada
    ‪21 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, iron/ironing board, bed sheets

Standard Room

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room, Oceanfront

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, iron/ironing board, bed sheets

Family Room

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Suite, Sea View

Suite, Sea View | Minibar, in-room safe, iron/ironing board, bed sheets

Suite, Sea View

  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Doble Near Beach

Minibar, in-room safe, iron/ironing board, bed sheets

Doble Near Beach

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Playabachata

Family-friendly fun on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Playabachata offers 544 accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a bath with a deep soaking bath and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Playabachata. During your stay, you're just a quick walk from Amber Cove. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy local and international cuisine with ocean views at La Roca, one of the property's 3 restaurants and 5 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, massages or manicures and pedicures at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and basketball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Cofresi Beach and 13 minutes from Malecón De Puerto Plata
Playabachata is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Playabachata offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Playabachata.

Smoking is allowed in designated areas at this 4-star Puerto Plata property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The property hosts a free manager's reception daily.
La Roca – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Macumba – Overlooking the ocean, this theme restaurant only serves dinner. Open selected days.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Macumba

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

6.8
Rating 10 - Excellent. 727 out of 2182 reviews
Rating 8 - Good. 459 out of 2182 reviews
Rating 6 - Okay. 342 out of 2182 reviews
Rating 4 - Poor. 242 out of 2182 reviews
Rating 2 - Terrible. 412 out of 2182 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregoria E

Travelled with family
Liked: Cleanliness, property conditions & facilities
Service was great. The room cleaning was perfect. The only bad thing I should say they did not have too much options in food.!
Stayed 4 nights in Nov 2025

4/10 Poor

Gerandy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If it wasn’t for the personal at the hotel I would’ve given it one star.
Stayed 2 nights in Nov 2025

8/10 Good

Eunice

Stayed 2 nights in Nov 2025

8/10 Good

Aleksandra

Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
The resort was nice, but could have some improvements. It would be nice if they add coffee maker in the room, add hair conditioner in the bathroom, the food was poor, not many choices. But the beach was perfect and we had a great time on our vacation.
Stayed 5 nights in Nov 2025

4/10 Poor

Karla A

Travelled with family
Disliked: Amenities, property conditions & facilities
Booked this resort on $, get what you pay for. On property for less than 3hrs before going to the front desk to upgrade to The Senator. No wifi in the room was huge, we work from our phones, have children who enjoy tablet time at night.(Wifi issues were stated but never expected the lobby to be the only place we could connect). We had luke warm water which was brown, a busted window above the tub & the room was so small. Night/day between the resorts, still would not return. Breakfast lacked any protein, able to find bacon 1 time during our stay, hot dogs are NOT sausgage. Part of the pool was closed for reno, no swim up bar. Nightly shows, according to my 7yo daughter weren't appropriate/gross for kids. Buffets are small/minimal offerings & not refilled. No pool/beach bar service. We lost power and water many times. BEST parts: BRAULIO was a life saver in ALL the ways, he is reason our trip was enjoyable!! Kids loved the Nutella pump near the pancakes! Al a Carte dinners were good, reserving them was easy. Coffee, ice cream and pizza shops were great between shared amenities. The sports bar: GREAT service/food. Probably the most memorable of our trip between baseball/football games, had it all and again GREAT staff. The small outdoor sitdown to the left of the pool had good service and food. ARIEL was great & treated my kids so well. There's an area near the cruise ship port with a private beach, shopping, massages, etc NO ONE told us about this.
Stayed 6 nights in Oct 2025

10/10 Excellent

Renata

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Area around the pool was very nice. Everybody was so welcome, nice and friendly. My biggest issue was the cleanliness in the room as it didn’t look very clean.
Stayed 5 nights in Nov 2025

6/10 Okay

Oliver

Stayed 5 nights in Nov 2025

6/10 Okay

M

Travelled with family and small children
Disliked: Amenities
Rooms not so clean. Hotel outdated. Food not many choices but what they did have was tasteful.
Stayed 2 nights in Oct 2025

2/10 Terrible

Dashary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 3 nights in Nov 2025

10/10 Excellent

Yoelina, Brooklyn

Stayed 6 nights in Oct 2025

4/10 Poor

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The place overall is ok. The food is awful. I want to repeat again food is horrible is not worth the staying. If you go you will remember me food is garbage. If you like rice, beans and one type of meat Pork rib that’s all and multiple that every day. Yes the will occasionally bring beef awful hard over cook. Yes you will get one type of fish that’s all folks that’s all.
Stayed 2 nights in Oct 2025

2/10 Terrible

Dashary

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was terrible, and the food was nasty. The workers were rude and unfriendly.
Stayed 4 nights in Nov 2025

4/10 Poor

Andenson

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
What I didn’t like was that the food didn’t have any flavor — it was always bland. My wife even left with a stomachache.
Stayed 2 nights in Oct 2025

6/10 Okay

Jude

Liked: Staff & service
Overall stay wasn’t so bad your front desk second shift security wasn’t very pleasant to their guesses I. Recommend more training on friendliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Elvin

Stayed 6 nights in Aug 2025

10/10 Excellent

Amilcar

Travelled with family
Liked: Cleanliness
It was great
Stayed 10 nights in Oct 2025

6/10 Okay

daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff is courteous
Stayed 2 nights in Oct 2025

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones con confortables y limpias
Stayed 4 nights in Oct 2025

10/10 Excellent

Ambiorix

Liked: Cleanliness, staff & service, property conditions & facilities
This resort is the best in Puerto Plata. I have had the pleasure to go to many of them in the area and Playa Dorada. This one has everything i mean EVEYHING!!! Mainom is the perfect Location is 25 minutes from the POP Airport 35 Minutes to Santiago 45 to Las Vegas 30 minutes to Luperon. The resort is super clean and very very safe. the beach is shared with Senator Resort. sunrises and sunsets are a MUST DO!!! From Friday to Sunday it get packed with locals and that's is the best part of the trip. you get to share and meet couples and family also with loud kids LOL from the country and it feels good to be around your Dominican Brothers & Sisters. The Food is amazing fresh all day and delicious and the staff makes you feel at home. Dulce Rosario Ramon Eduardo Batista Gabriela and the ladies that makes the shakes are the best!!!. I have gone every 4 months in the past 3 years and i love this place . my son learned how to walk and run in this resort thanks you Playa Bachata you are the best. "Playa Bachata es mi segunda casa"
Stayed 6 nights in Oct 2025

2/10 Terrible

Nayelis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es pésimo todo salí antes de mi hora no me gustó 😡
Stayed 2 nights in Oct 2025

4/10 Poor

Saverio, Valhalla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived a couple of hours before check-in and were turned away at the main gate. No other hotel that we have visited in the past has done that. Once we were allowed to check in, it became a hard sell to get us to upgrade to the VIP Senator portion of the resort. Rooms were outdated and while the cleaning staff did their best, the roaches still thrived. Weekends are crowded and there are long lines at the buffet. Flies abound the dining area is all open so this can't be avoided.They claim six restaurants but only two are avilable unless you upgrade to VIP at the Senator. No wi-fi in the rooms, only in the main lobby and spotty at best. We did not even attempt to go into the pool... The only saving grace was the beach but even that could do with a little better maintenace. Rent or buy something that can rake the seaweeds away from the sand. Shelf liquor not of good quality. they were generic bottles with no name brands. My advice is to either renovate or shut down the old part of the resort. Maybe just concentrate on the Senator. It looks nice from the outside but I couldn't speak to its service and dining since we weren't allowed in the other 4 restaurants. Not recommended.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
El aire estuve excelente y las atenciones muy buena
Stayed 2 nights in Oct 2025

2/10 Terrible

Bermia

Disliked: Cleanliness, staff & service, property conditions & facilities
Totally not worth the $304 I payed!! If I could give a 0 stars I would! Too much noise late at night. Food was absolutely disgusting!! Drinks have to be bought and were not worth the price. Staff and people holding the bread with their bare hands. Kitchen utensils were dirty. This place should either be shut down, renovated and hire staff with a sense of hospitality. Room was dirty, toilet was yellow and dirty, bathtub smell disgusting and whole room could benefit from a good renovation since everything is outdated.
Stayed 1 night in Oct 2025

8/10 Good

Anthony James

Liked: Cleanliness, staff & service, amenities
My only issue was the shower head falling off. The staff did a great job of taking care of the issue promptly. Excellent customer service
Stayed 5 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Wouldn't stay
Stayed 10 nights in Apr 2025