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Playabachata

4.0 star property

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Photo gallery for Playabachata

Aerial view
Children’s play area – indoor
3 outdoor pools, pool umbrellas, pool loungers
On the beach, sun-loungers, beach towels, beach massages
Reception

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Spa
  • Gym

Explore the area

View in a map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Place, Amber Cove
    ‪8 min walk‬
  • Place, Ocean World Adventure Park
    ‪8 min drive‬
  • Place, Malecón De Puerto Plata
    ‪14 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Family Room

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Suite, Sea View

Suite, Sea View | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, Sea View

  • 49 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view
Senator Puerto Plata
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, 1,746 reviews
The price is CHF 266
includes taxes & fees
16 Nov - 17 Nov
Senator Puerto Plata

About this property

Playabachata

Family-friendly fun on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Playabachata offers 544 accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a bath with a deep soaking bath and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Playabachata. During your stay, you're just a quick walk from Amber Cove. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy local and international cuisine with ocean views at La Roca, one of the property's 6 restaurants and 5 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, body wraps or deep-tissue massages at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and basketball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes on foot from Amber Cove and a 4-minute drive from Teco Maimón Beach
Playabachata is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Playabachata offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Playabachata.

Smoking is allowed in designated areas at this 4-star Puerto Plata property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The property hosts a free manager's reception daily.
La Roca – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Los Almendros – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Macumba – Overlooking the ocean, this theme restaurant only serves dinner. Open selected days.
Mangu – This theme restaurant only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Los Almendros
  • Macumba
  • Mangu

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

6.8
Rating 10 - Excellent. 694 out of 2127 reviews
Rating 8 - Good. 448 out of 2127 reviews
Rating 6 - Okay. 336 out of 2127 reviews
Rating 4 - Poor. 239 out of 2127 reviews
Rating 2 - Terrible. 410 out of 2127 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Bruno

Stayed 2 nights in Aug 2025

2/10 Terrible

Manuel

Stayed 1 night in Jul 2025

4/10 Poor

Marc

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

you get for what you pay

this reassort I have been there before and it was an OK one, but now that I went back it is Horrible, starting with security, we came a little early because we used to come at least an hour early to avoid the be lines, but security did not allows in because we were not at3pm which it does state that check in is at 3pm, but again as said before people used to go early and check in at the from desk and just wait at the lobby for the room to be ready, no security were super rube to us, then it started raining and we were thank god inside the car, but there were other people that came in taxis, those people were getting wet and these security guard did not allow this people a family of 4 2 children and 2 adult to come in and not get wet. after that we went in the check in finished around 3:30 cause staff is not enough to check everyone in, went to eat there were nothing but burgers an salad, the pool were haft full, rooms have European plugs, so we have to go to the from desk again and rent one, don't know why we are in the Caribbean not in Europa for that. other things are like the hot as area to have dinner ad Lunch not enough air can come in as well as in the bathroom, you go to use it and you going to come out all wet from the sweet. I can say ore but that would be a book that I would have to write. so this is my last time going to that resort.
Stayed 2 nights in Aug 2025

4/10 Poor

luis, Richmond Hill

Disliked: Staff & service, property conditions & facilities
Staff did not inform us that the shows would be at the nearby hotel. They expected my 83 year old mother to walk 15 minutes. Breakfast stations were slow. Long lines to get eggs. Customer service never picked up phone. Poor management.
Stayed 2 nights in Aug 2025

2/10 Terrible

Nicole

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
Empezando, llegué 1 hora antes del check in, no me dejaron entrar al lobby a esperar y me tuve que quedar afuera con mis hijas y mi madre. Nos hicieron sentir menos solo porque NO íbamos al hotel mas prestigioso (Senator), cuando nos dejaron entrar había una línea tan larga, poco personal, un calor súper fuerte y vinimos entrando a las 4:30 para llegar a una habitación sin aire y sin línea telefónica. Esa misma tarde, al percatarme el aire fue a servicio y le expliqué pero no hicieron nada, volví un dos veces más y volví a explicarle que mi hija y mi hermana sufren de asthma y que no podían estar sin aire pero solo dijeron que iban a enviar a alguien pero no hicieron nada. Amanecimos como pudimos, sin dormir. Al otro día tuvimos que irnos y dejar la estadía a media porque eran las 6:00 pm del día siguiente y aún no había teléfono ni aire. Otra cosa, los empleados en su mayoría son mal hablados, el buffet la comida es buena pero están muy desorganizados y se hace caos a la hora de comer, hay cucarachas en el restaurante que te pasan por los pies. Tuvimos una experiencia horrible.
Stayed 2 nights in Aug 2025

8/10 Good

DORA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was exceptional. Many things to choose from. The bedding experience was good. The pool was amazing. Unfortunately the toilet needs a better cleaning.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lottie

Travelled with family
Liked: Cleanliness, staff & service
Awesome team of professionals committed to supporting guests for a great stay🙏
Stayed 4 nights in Aug 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the hotel.. that’s my second time visiting
Stayed 3 nights in Aug 2025

4/10 Poor

Alexis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’d like to start with the good , which is the service from the check in to the waiters/waitress and other staff was good , they were very helpful and would try to answer any questions to the best of their ability. The grounds of the resort was nice and decently Maintained on the side that was used . The main pool always had music and people in there , there was two other pools on a quieter side that we used and those were maintained relatively well. There was only two speciality restaurants which reservations would frequently go very fast , I saw people waiting from as early as 6am. If you and your family are picky eaters then I don’t recommend this resort, there was a pizza shop and coffee shop w some snacks and ice-cream and those I didn’t care for either . For the bad while the room was nice and the balcony was amazing to use at night to catch some air the bathroom could use a lot of work. There were stains that you couldn’t remove from the tub and broken tiles, and frequent ‘blackouts’ that would last from a couple mins to the longest one being 30-35 mins where all electricity would turn off, this happened multiple times in my stay there sometimes 2-3 times a day , no matter what time of day, during clear weather This seemed to not affect the main resort lobby area . I just wanted to make sure if you book these are the possible things you’d have to be okay with .
Stayed 5 nights in Aug 2025

4/10 Poor

José

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Sara

Travelled with family and small children
Liked: Staff & service
En general todo bien, deben de arreglar los aires acondicionados de las habitaciones y mejorar las opciones de comida cuando esperan tener mucha gente.
Listos para cenar
Stayed 7 nights in Jul 2025

8/10 Good

Rosario

I
Stayed 3 nights in Jul 2025

8/10 Good

Alisha

Stayed 3 nights in Aug 2025

4/10 Poor

Guillermo

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Indra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The food was very tasty and the areas where always cleaned and sanitized to eat
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 13 nights in Jul 2025

2/10 Terrible

Roxana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Angelica, Plainview

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Fatimah

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Wendeliz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel tiene buenas facilidades, buen entretenimiento durante el dia y la noche. La limpieza excelente y la comida tambien es buena
Stayed 7 nights in Jul 2025

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean! We had a room with an ocean view on the second floor. BEAUTIFUL VIEWS The A/C in the room wasn't the best, it was only cold around sunrise. During the day it didnt work making escaping the heat difficult. The food choices also weren't what i was expecting. There was pizza my first night there; buffet style :/ The front desk tried to upsale us upon check in saying we would have better food from sister hotel at 80$ per person. We declined and would rather get food off the property. If you have a vehicle I wouldn't waste money on the food from the hotel. Its in a good location and affordable. Beds are comfortable NO A/C BAD FOOD
Stayed 5 nights in Jul 2025

2/10 Terrible

Genie

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible conditions too many to list first off the bathroom no running water the shower heads full of mold the tubs all rusted and dirty. Bugs everywhere! The food was horrible! The drinks were all water zero entertainment and all the locals come and take over the place it was a horror show! Never again will we come back even if it’s free! Beware do not come here!!! Also power outages occurred at least six times I want my money back
Stayed 7 nights in Jul 2025

2/10 Terrible

Claribel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don't usually leave reviews, but my recent stay at Playa Bachata Resort compelled me to share my experience. Unfortunately, the resort fell short of expectations. The check-in process was chaotic, and the room assignment process seemed disorganized. The bedrooms were not only dirty but also plagued by mosquitoes and other issues. The bathroom water had a strong sewage smell throughout my three-day stay. The pools were unclean, and the lawn chairs were broken and covered in bird droppings. The main dining area was infested with roaches of all sizes, which was unappetizing and disturbing. The food lacked variety, was often overcooked, and didn't look appealing. The chefs' handling of food was careless, and their attitude was unfriendly. It's disappointing to see a staple resort in Puerto Plata in such a state of disrepair. Despite the challenges, the staff were kind, helpful, and resourceful, making the best of a difficult situation. Hopefully, this review will highlight areas for improvement.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ewan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was goid rooms need upgraded
Stayed 3 nights in Jul 2025