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Krystal Vallarta - All Inclusive

3.5 star property

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Photo gallery for Krystal Vallarta - All Inclusive

On the beach
Deep-soaking bathtub, free toiletries, hair dryer, towels
3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, pool loungers
3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, pool loungers
Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout curtains

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. Francisco Medina Ascención S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • Place, La Isla
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪5 min walk‬
  • Place, Puerto Mágico
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Mountain View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Mountain View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, Sea View

  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Room

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | 1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Resort View

Superior Room, Resort View | 1 bedroom, in-room safe, desk, blackout curtains

Superior Room, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains

Superior Room, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Krystal Vallarta - All Inclusive

At Krystal Vallarta - All Inclusive, hit the beach, dine on-site at Aquamarina or enjoy a drink at one of the property's 2 bars/lounges.
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a waterslide and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Krystal Vallarta - All Inclusive. During your stay, you're just a quick walk from Bay of Banderas. You'll find features such as free WiFi in public areas, plus 3 outdoor pools and 3 restaurants.
  • Free WiFi
  • Enjoy Regional cuisine at Aquamarina, one of the property's 3 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Amenities include 3 meeting rooms, conference space and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of Bay of Banderas and Cruise Ship Terminal
Krystal Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Krystal Vallarta - All Inclusive, you'll find 3 outdoor swimming pools, a waterslide, and a fitness centre. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 11819 square feet (1098 square metres) and includes conference space. The family-friendly Krystal Vallarta - All Inclusive also features a complimentary children's club, pool umbrellas, and a lift. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Puerto Vallarta property is smoke free.

Aquamarina – This buffet restaurant specialises in Regional cuisine. Guests can enjoy drinks at the bar.
Las Velas – This buffet restaurant is located on the beach and specialises in Regional cuisine. Guests can enjoy drinks at the bar. Open selected days.
Lobby Bar – On-site lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Aquamarina
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 6:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Krystal Vallarta - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 281 out of 978 reviews
Rating 8 - Good. 216 out of 978 reviews
Rating 6 - Okay. 191 out of 978 reviews
Rating 4 - Poor. 143 out of 978 reviews
Rating 2 - Terrible. 147 out of 978 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Salve

Liked: Cleanliness, property conditions & facilities
Staff are very friendly and helpful
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness
Great staff. Very hard working.
Kiddie pool
View from balcony. Walk to pool and beach is a fair walk if you have mobility issues.
The beach is gorgeous with little palapas.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Rafael Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Everything was Great love it
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Lara

Liked: Cleanliness, property conditions & facilities
Room was clean, staff were great, buildings and grounds were nice and well maintained. My family will stay here again.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was friendly.
Stayed 14 nights in Jan 2026
Verified

4/10 Poor

Anik

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff are friendly, rooms are a good size, good location property doesn’t make sence ,food was mediocre,ala cart no thank you , no night entertainment, vendors all.over the pool area wasn't very relaxing when the came ever minute from early morning to night ! If you are looking for a budget hotel and eat out most nights or enjoying the PV night life good place to sleep .
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff was great also.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Martin

Liked: Cleanliness
Food and drink quality Service in HK and training of staff
Stayed 11 nights in Feb 2026
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

Juan

Disliked: Amenities, property conditions & facilities
Food is terrible, there is construction next to swimming pool. No day and night activities.
Stayed 5 nights in Feb 2026
Verified

4/10 Poor

Adam

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was very good, staff did not understand English and were bad to a dangerous level with handling food allergies.
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Charles

Yes
Stayed 9 nights in Feb 2026
Verified

4/10 Poor

marvin w

Cold pools, very bland food, watery drinks, deteriorating facilities
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

kristine Caroline

They were not helping
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
The staff, amenities. Karaoke night was great
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Govindasami

Staff all good, very noicy from Highway , food not that good
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jeffree

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and friendly staff
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

Terri

Liked: Cleanliness, staff & service
Disliked: Amenities
We had a mountain view, which was really a view of the street and neighborhoods on the back side of the resort, we asked for an upgrade but were unable to make a switch. We found the restaurant explanations misleading and the days and times of operation were not consistent with the signage. The food was okay, and had the same options over and over. We were also there during the shut down and received no communication from the resort and when we asked questions received no information. The resort was clean and the staff were friendly.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Toros

Liked: Cleanliness, amenities, property conditions & facilities
1
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

manuel f rosario

Liked: Cleanliness, property conditions & facilities
Just the towers, weren’t good
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

seongjik

Friendly staff comfy bed but not
Stayed 1 night in Dec 2025
Verified

8/10 Good

Janine Caroline

Service was great, anytime I needed something they were very efficient. Food was ok. Everything was buffet. Resort is currently under construction and quite noisy.
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Teresa Demytruk, David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we got into our room the safe was not working & the bathroom sink was plugged. But a call to maintenance & the guy fixed it up right away. Sadly, I feel that should be done before guests arrive. We also did not have face cloths or a hand towel during the stay. Although the food was good, it was the same the whole stay. Staff always friendly.
Stayed 6 nights in Feb 2026