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Los Arcos Suites

3.5 star property
VIP Access

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Spa
Junior Suite, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi
Outdoor pool
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Kitchen

Explore the area

View in a map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪2 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Malecon
    ‪17 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

8.2 out of 10
Very good
(49 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Los Arcos Suites

Beach fun in outdoor pool, near Playa de los Muertos
Along with an outdoor pool, this smoke-free hotel has a children's pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services and a garden are on-site.
Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of Los Arcos Suites's great location. During your stay, you're just a quick walk from Playa de los Muertos. Enjoy features like free WiFi in public areas, plus an outdoor pool and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, a porter and wedding services
  • Guests have great things to say about the location and the helpful staff
  • Steps from Playa de los Muertos and Bay of Banderas
  • Airport shuttle service available for a fee
Some rates at Los Arcos Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Los Arcos Suites offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at Los Arcos Suites. The hotel can provide concierge services and wedding services.

This 3.5-star Puerto Vallarta hotel is smoke free.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limited on-site parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Los Arcos Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Los Arcos Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 418 out of 1002 reviews
Rating 8 - Good. 355 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Elisaana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like the fact that room 408 has thick mold growing in the closet where the safe is. I didn’t like the fact that when we returned to the room there was a roach. I didn’t like the fact that on our first and only night there my daughter was woken up at 3am by a bed bug bite! Then we had to wait till 9am for the supervisor to get the credit machine to return our money, which we had to fight for because she only wanted to return what I had paid her there and not the deposit I had made through Expedia. We were so scared to go back in the room so we slept in the lawn chairs by the pool. FYI- look up every and any review you can on several websites! Not just Expedia. Luckily we booked another hotel on the spot which was 100 times better. And funny thing- one of their employees was aware of the problem but is not allowed to say so. And their other 2 locations have the same problem.
Stayed 5 nights in May 2025

10/10 Excellent

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Clean. Polite staff. Love the location. Right across the street from the beach
Stayed 4 nights in May 2025

6/10 Okay

Tara

Liked: Staff & service
We only stayed there one night. It served its purpose but
Stayed 1 night in May 2025

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities
Liked that it was on a dead end street. Furniture was old and outdated.
Stayed 6 nights in May 2025

10/10 Excellent

Rodrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a great place.
Stayed 6 nights in May 2025

8/10 Good

Linda-Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent most of our time at Casa Dona Susana, the rooftop pool was great. Diana and Max were great hosts. Shout out to some of the bartenders at Los Arcos, Alexander, Angel, Victor, and Aaron are just like brothers, so funny and kind. The Mexican people are wonderful, treat you just like family.
Stayed 9 nights in Apr 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
older but nice. went all inclusive and were able to use the main resort for meals and the beach
Stayed 14 nights in Mar 2025

8/10 Good

David R

Liked: Cleanliness, property conditions & facilities
No comment
Stayed 7 nights in Apr 2025

8/10 Good

Randy Norman

Travelled with partner
Liked: Cleanliness, staff & service
Tv service was terrible
Stayed 14 nights in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and accommodating. Short walk to main hotel for all exclusive. Right across the street. Location felt safe and was well lit. Quick walk to the ocean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area was so convent to everything. Bed was comfortable shower was good and had hot water. Pool area was great, lots of shaded areas for reading.
Stayed 7 nights in Apr 2025

10/10 Excellent

Janeth

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Carol

Stayed 15 nights in Mar 2025

4/10 Poor

Theresa

Disliked: Property conditions & facilities
Very noisy construction all day until laye eveong. The rooms are very old with only a shower and toilet in the bathroom. The sink and mirror are in the kitche
Stayed 7 nights in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very walkable area. The hotel is well kept. We had a leak in my moms room and maintenance came up very quickly to resolve.
Stayed 7 nights in Mar 2025

4/10 Poor

Shane

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The private pool was quiet and comfy Guests also had access to two other pools and the main hotel's restaurant. A few steps out of the quiet area, lots of restaurants and shops were easy walking distance away.
Stayed 13 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the smaller hotels which are part of the larger resort hotel complex. It was a little dated and needed some upgrade. A bit of a musty smell to the apartment but overall actually it was nice and roomy. The shower was really small. If you have children, it would be nice to stay in this side hotel because it had its own little pool and wasn’t as busy as the main pool in the big hotel, which is probably nicer, but also busier with a lot of more adults. The staff are great and really helpful. Overall, I did really like the hotel. If you get the all inclusive, dining and drinks, the food is really good. You have to walk about half a block, which is not a problem to get to the main hotel for the food. I thought it was really good. Quite a bit of variety and choices of things. Overall, I would definitely recommend Los Arcos. I wasn’t super impressed with the room, but I think there’s a whole variety of rooms in the resort because there’s three different hotels and we were in a side hotel which is probably not as upgraded as the main hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, yet close to the beach and restaurants. Felt very safe and found the staff very helpful. Would love to have morning coffee in the room.
Stayed 7 nights in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in minus the fact that we had to pay $25 extra per night since I only selected one traveler instead of two. I've never had issues with this at any other stay. We did recieve 2 days of free breakfasts and 1x15 minute massage (for only 1 person), but other than that I still don't fully get the need for the extra charge. The hotel itself was good, out dated, and issue as previously mentioned, but good. Cleanliness was great, location was perfect. Very quiet and at the end of a street so no passing cars. Also very walkable, two minutes from beach. Recommended, and also recommended you check your travel count because they if not, they will and charge for it.
Stayed 4 nights in Mar 2025

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

OMAR

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice

Great location and service, the only thing is that rooms and furniture are very old and outdated.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice one bdrm unit. Also had a small view of the water at the end of the street. Lovely, tasty breakfast every morning because we were VIP. Unexpected perk. Overall a very nice stay. All the folks who worked there were very nice, friendly and helpful
Stayed 7 nights in Jan 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025