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Hotel Riu Vallarta - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Vallarta - All Inclusive

On the beach, sun-loungers, beach towels, beach massages
4 outdoor pools, pool umbrellas
Lobby
Aerial view
5 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Spa
  • 24/7 front desk

Explore the area

View in a map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Vallarta, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪5 min drive‬
  • Place, Playa Bucerías
    ‪10 min drive‬
  • Place, Nayar Vidanta Golf
    ‪19 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬

Room options

View all photos for Double Room (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (U)

8.8 out of 10
Excellent
(154 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (M)

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (M)

8.8 out of 10
Excellent
(19 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Ocean View (U)

8.6 out of 10
Excellent
(153 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Standard Room (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (E)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (E)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Ocean View (B2C-US)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (U)

7.6 out of 10
Good
(8 reviews)
  • 39 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bunk Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Room (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (L)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Junior Suite, Ocean View (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(155 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (L)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (L)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard with Partial Sea View

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room Standard with Partial Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

2 bedrooms, minibar, in-room safe, laptop workspace

Suite Junior with Garden View

  • 34 sq m
  • Sleeps 4

View all photos for Suite, Ocean View (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (C)

9.0 out of 10
Wonderful
(4 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (C)

8.0 out of 10
Very good
(15 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Double Room, Partial Ocean View (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Ocean View (C)

8.6 out of 10
Excellent
(39 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (C)

9.4 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Partial Sea View (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Sea View (M)

8.0 out of 10
Very good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (M)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (B2C-US)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Double Room, 2 Bedrooms (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (U)

7.4 out of 10
Good
(11 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, Connecting Rooms (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Double Room, Partial Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Family Room (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Junior Suite (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Standard Double Room, Connecting Rooms (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Kids Free | C)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (Kids Free | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (Kids Free | B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite with Sea View

2 bedrooms, minibar, in-room safe, laptop workspace

Suite with Sea View

  • 69 sq m
  • Sleeps 2

View all photos for Double Room Standard

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room Standard

  • 30 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

2 bedrooms, minibar, in-room safe, laptop workspace

Suite Junior with Sea View

  • 34 sq m
  • Sleeps 4

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About this property

Hotel Riu Vallarta - All Inclusive

Art Deco property with 4 restaurants and 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Vallarta - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Vallarta - All Inclusive offers 678 accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Vallarta - All Inclusive. During your stay, you're just a quick walk from Bay of Banderas. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 4 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Indulge with facials, manicures and pedicures or Swedish massages at Renova Spa
  • Services include free supervised childcare, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and fitness classes
  • Guests have great things to say about the beach and the restaurant
  • 7 minutes by foot from Bay of Banderas and a 2-minute drive from Nuevo Vallarta Beach
Hotel Riu Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Vallarta - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, spa services, and multilingual staff are also featured at the family-friendly Hotel Riu Vallarta - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Don Rafael – This buffet restaurant serves breakfast, lunch and dinner.
Kulinarium – This restaurant only serves dinner. Open daily.
Nirvana – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Il Gusto – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
La Boheme – On-site bar. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Rafael
  • Il Gusto
  • Kulinarium
  • La Boheme
  • Nirvana

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • Art Deco architecture
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Reviews

Hotel Riu Vallarta - All Inclusive Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1821 out of 3457 reviews
Rating 8 - Good. 874 out of 3457 reviews
Rating 6 - Okay. 450 out of 3457 reviews
Rating 4 - Poor. 165 out of 3457 reviews
Rating 2 - Terrible. 147 out of 3457 reviews

Reviews

8/10 Good

Stephanie

Stayed 4 nights in Jul 2025

10/10 Excellent

Carla

Stayed 6 nights in Jul 2025

10/10 Excellent

De'Amonte

Stayed 7 nights in Jul 2025

4/10 Poor

Benjamin

Travelled with family
Disliked: Amenities, property conditions & facilities
Too crowded overall. There was a daily line to get into buffet and lines at every station. There are no reservations at the restaurants so you have to be there at 5pm to get an unknown place in line. They had towel tickets for the pool which created another stressor. We stayed there two years ago and this place has gone downhill. I would not return or recommend.
Stayed 7 nights in Jul 2025

4/10 Poor

Estefany

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Hotel Riu Vallarta was a good stay for our family vacation. We went at the end of July, I understand it was a month where there’s was a lot of people but the pools were extremely hot, dirty and felt very slimy. It was almost impossible to enjoy a day at the pool. The kids splash pad area was extremely dirty as well and the water looked like it has not been treated in days. As for the food at the buffet, it was okay just not many options. Everyday was the same thing, there was not much variety. There was other restaurants and when we arrived the lobby told us there was no need to reserve. But when we would call to ask how much the wait time was they would say it was fully reserved which was upsetting. It was impossible to be able to eat in any. Bedroom wise, we can’t complain. They were extremely clean and the rooms had great A/C. It was a good vacation but I don’t think I would stay there again, definitely trying others :)
Stayed 3 nights in Jul 2025

10/10 Excellent

Adnan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very well maintained. Rooms are very comfortable and clean. We enjoyed variety of food in 5 restaurants on site.
Stayed 7 nights in Jul 2025

6/10 Okay

Andrew

Stayed 5 nights in Jul 2025

6/10 Okay

Karina Adriana

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Marcos

Stayed 3 nights in Jul 2025

10/10 Excellent

Henedin Obiniana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff food
Stayed 7 nights in Jul 2025

8/10 Good

Juan

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Nereida, El Monte

Stayed 4 nights in Jul 2025

2/10 Terrible

Alejandro

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Room smelled awful
Stayed 5 nights in Jul 2025

10/10 Excellent

Paola Del Carmen Rosales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Service & Unclean Conditions

Stayed 5 nights and had multiple issues. First room had cockroaches. We were moved, but the second room had a leaking bathroom, followed by an unpleasant smell of sewage. We reported both problems and got zero resolution or compensation. Service was terrible, staff was rude, including the towel attendant who slammed the window on guests. Breakfast, lunch and dinner was a daily scramble, with food being removed even while people were still eating. The entire resort was overcrowded and tall the pools were uncomfortably HOT. For the price and the number of rooms our group booked (23 family members) this hotel was a major letdown. Would not stay again.
Stayed 5 nights in Jul 2025

8/10 Good

Marie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience on cleanliness, feeling safe, entertainment. We went with a group of friends and had kids aged 13- 16; they were on their own walking about nd not bored for a second! To mention the fine dining experience for dinner- most places you have to get in ahead of time or book to be able to dine. Great food though! Regarding the buffet, the food quality deteriorated by day 3 nd selection of fruits were not that great. So rating 3 out of 5 for the buffet. But overall, great get away!
Stayed 5 nights in Jul 2025

8/10 Good

Rayhan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Food wasn’t bad but it was definitely quantity over quality with the options. Internet was pretty consistent throughout the whole resort. Room service came daily and tidied things up although the sheets and bed could have been cleaner as there were always visible stains on them. Staff were very nice and came very quickly to fulfill any requests. Overall not a bad experience and no one in our 6 person group got sick once.
Stayed 7 nights in Jul 2025

10/10 Excellent

Moyses

Stayed 4 nights in Jul 2025

10/10 Excellent

Gema

Stayed 6 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was just okay. While there were many options available, I’ve had better at other resorts. The burgers, in particular, were quite disappointing. The restaurants booked up quickly, and we didn’t get a chance to eat at them because of that. The bed wasn’t very comfortable either. It felt too bouncy for a good night’s sleep. On the plus side, the service and cleanliness were excellent. However, it seems like they don’t offer room service, as there was no menu in the room, and we had to wait for the buffet to open to eat pretty often.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Joel

Liked: Staff & service, property conditions & facilities, room comfort
The food was on point at the restaurants. The beds were comfortable and the rooms got cleaned each day. The pools are nice and the service at the bars are great especially the theater bar with Alex very funny guy and great service.... I never did receive my $500 USD to use at the hotel though as it was offered on this app...
Stayed 4 nights in Jul 2025