El personal que atiende es amable y servicial.
A la propiedad le hace falta mantenimiento, las alfombras se ven sucias y viejas y el mobiliario se ve viejo y despintado.
This was a reasonably priced hotel with really friendly and helpful staff. The facilities are dated and need refreshing - for example, my shower leaked and the curtains in my room didn't draw all the way across the window, letting in a lot of street light and noise. The breakfast is really basic with no choices, just cheap bread, ham and cheese with coffee and atrifical juice. However the room was clean and the location is convenient for the bus station and central Punta. For the price, it was ok, and the really nice staff made it much better than it would otherwise have been.
Good central location. Welcoming staff. Decor is a bit tired, but the rooms are comfortable. Coffee and tea making facilities in the room would have been nice.
The hotel is centrally located- close to the bus station and restaurants. The staff was so nice and helpful. I would definitely recommend this hotel when staying in Punta Arenas.
Staff was very friendly and helpful. Unfortunately the bed sheets were dirty and no way I would take a shower in the bath. Noisy all night long drag racing in the street and yelling.