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Hotel Aqua

3.0 star property

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Photo gallery for Hotel Aqua

Breakfast meal
Superior Suite | Bathroom | Combined shower/bathtub, rainfall showerhead, designer toiletries
Front of property – evening/night
Breakfast area
Superior Suite | Free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Calle 20 entre 28 Y 29, Punta del Este, Maldonado, 20100
  • Place, Gorlero Avenue
    ‪1 min walk‬
  • Place, Brava Beach
    ‪8 min walk‬
  • Place, Puerto de Punta del Este
    ‪15 min walk‬
  • Airport, Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Free WiFi, bed sheets

Standard Double or Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite | Free WiFi, bed sheets

Superior Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Free WiFi, bed sheets

Junior Suite

  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Room

Economy Room | Free WiFi, bed sheets

Economy Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Aqua

A bar/lounge, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a library are on-site.
Hotel Aqua offers 70 air-conditioned accommodations with designer toiletries and free toiletries. Cable televisions are provided.

Bathrooms include a combined bath/shower unit with a rainfall showerhead. This Punta del Este hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Aqua, you're just a quick walk from Gorlero Avenue. You'll find features such as free WiFi in public areas, plus a bar and dry cleaning service.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Calle 20 and Gorlero Avenue
  • Airport, local-area and casino shuttle service available for a fee
  • Pets welcome free of charge
As a guest of Hotel Aqua, you'll find a library, a terrace, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A round-trip airport shuttle and an area shuttle are available for a fee. Hotel Aqua also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Punta del Este hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)

Food and drink

  • A bar/lounge

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 14-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Uruguay value-added tax (VAT) at 10%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Uruguay. Note that if you are a resident of Uruguay and your stay is between 15 November to the day after Easter, you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Aqua Punta del Este
Hotel Aqua Punta del Este
Hotel Aqua Hotel
Hotel Aqua Punta del Este
Hotel Aqua Hotel Punta del Este

Hotel Aqua Reviews

Reviews

6.6
Rating 10 - Excellent. 63 out of 397 reviews
Rating 8 - Good. 130 out of 397 reviews
Rating 6 - Okay. 97 out of 397 reviews
Rating 4 - Poor. 56 out of 397 reviews
Rating 2 - Terrible. 51 out of 397 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach and restaurants. Nice breakfast too.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

mireya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love hotel my air-conditioning was fix love the staff
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
It's a simple and cheap hotel and the staff is great.
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

Nikolaj

Disliked: Cleanliness, amenities
Old, dirty, really poor breakfast
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Andrew

Liked: Staff & service
Average hotel,
Stayed 7 nights in Jan 2024
Verified

6/10 Okay

Mari

Disliked: Amenities
Well located but poor in hygiene, the rooms are old! Good breakfast though!
Stayed 2 nights in Apr 2025
Verified

8/10 Good

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pics are deceiving online. Nice lobby and that’s it. Mold on ceiling and walls. Need full room and bathroom renovation. Rooms are very small. No ventilation. Left a day early as it was very uncomfortable.
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Pablo

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad situation for hotel sector in Punta del Este

Bad smell, weird guests, never cleaned the room, oily coffee at breakfast... according to my colleagues staying at similar 3 stars within same date, lack of maintaining and poor service is a common situation for the hotel sector in Punta del Este. I would not want to be cruel, and I guess pandemics impacted severely the sector that has not recovered.
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Miguel

Disliked: Cleanliness, property conditions & facilities
Property dirty, non daily room service, during three days no room was cleaning, no change the towels, hot water missing… This hotel don’t qualify for 3 stars. The worse experience in my life
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Manolo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Por estar em uma localização central, é extremamente difícil encontrar um estacionamento perto para o carro. O hotel não dispõem de estacionamento. O quarto é bem simples, não vale o preço que cobram.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Olivier

Liked: Staff & service
Personnel très accueillant, hotel vieillot mais très bien situé. Possible de stationner dans le quartier, plus difficile à l'heure des restaurants.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Myriam Rosana

Liked: Cleanliness, staff & service, amenities
Excelente ubicación. Muy amable el personal. Buen desayuno. Habitaciones cómodas.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Rodolfo Augusto

Disliked: Cleanliness, property conditions & facilities
O hotel nao oferece estacionamento. O predio esta em conduções ruins. Elevador trancou. Banheiro ruim. Tudo sujo ou com aparencia de sujo. Muito pó e teias de aranha nos tetos.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Adolfo

dificil estacionar
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Irani

Disliked: Amenities
Pelas fotos do site o hotel é nitidamente simples, o que não é um problema quando você está procurando hotel com preço baixo. Porém in loco, o hotel é mau cuidado no geral, carpete do quarto manchado, lençóis coloridos (não próprios de hotelaria), mantas caseiras jogadas por cima dos sofás na recepção, caixas de insumos do hotel espalhadas na recepção. Tudo isso causou uma sensação bem desagradável durante a nossa estadia
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Pedro H D

Disliked: Property conditions & facilities, room comfort
Quarto razoável, muitas coisas velhas, fechadura da porta com problema. Café da manhã com pouquíssimas opções. Ótima localização, porém quase impossível estacionar na rua.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities
Muy linda habitación, super espaciosa. Desayuno muy completo. Atención muy buena.
Stayed 1 night in Jan 2026
Verified

8/10 Good

cira

Ubicación
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Mariana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo benefício, mas eu não indico.

Razoável. Limpeza do Hotel foi zero. Nosso quarto tinha até ninho de formiga embaixo da banheira, ainda tinha cabelos no chão... Acho que só trocaram a roupa de cama e as toalhas. Café da manhã bem bagunçado, tinha apenas uma pessoa dando conta de tudo. Era em um local pequeno, nem tinha onde todos os hóspedes sentarem e ficava faltando comida, além de não conseguirem limpar as mesas entre um hóspede e outro. Atendimento na recepção ainda foi bem complicado, falta de vontade e educação dos atendentes com os turistas.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen hotel para estancias cortas
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Orlando

Disliked: Property conditions & facilities, room comfort

Hotel muy Flojo y de mal calidad

El valor promedio del hoyel fué casi el doble de lo que se paga en hoteles similares en Paraguay, Brasil, Venezuela o Colombia y el estado del hotel era sin duda el peor en 84 ciudades que hemos visto em un recorrido que estamos haciendo por sur america. Donde tampoco tenian estacionamiento y el Desayuno es el único hotel en 84 ciudades donde ni huevos habia en los desayunos.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención y ubicación , todo a mano
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, amenities
Buena en limpieza Buena en atención Buena
Stayed 5 nights in Feb 2025
Verified

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel muy abandonado. Humedad, pelos en la cama y baño. Mobiliario muy gastado. Caro por lo que ofrrce
Stayed 4 nights in Jan 2025