Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property
VIP Access

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4 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
Inspira Junior Suite Ocean Front | Beach/ocean view
Aerial view
Inspira Master Suite Ocean Front | Terrace/patio
13 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Popular amenities

  • Bar
  • All-inclusive

Explore the area

Map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    ‪17 min walk‬
  • North Beach
    ‪47 min drive‬
  • Dolphin Discovery
    ‪51 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Inspira Rooftop Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 75 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite - King

9.8 out of 10
Exceptional
(20 reviews)
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Terrace Suite - 2 Double

  • 90 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Junior Suite Ocean View - 2 Double

9.6 out of 10
Exceptional
(34 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Junior Suite Ocean View - King

9.4 out of 10
Exceptional
(39 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Business Suite

  • 144 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Corner Suite - King

  • 90 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite - 2 Double

9.0 out of 10
Wonderful
(10 reviews)
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Inspira Junior Suite Ocean Front

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Junior Suite Swim Out - King

9.8 out of 10
Exceptional
(10 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Junior Suite Swim Out -2 Double

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Inspira Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 181 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Inspira Junior Suite Swim Out Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Corner Suite - 2 Double

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Wheelchair Accessible Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

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About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Atelier Playa Mujeres - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants.
Atelier Playa Mujeres - Adults Only - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

A health club and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Nuup Spa has 18 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Atelier Playa Mujeres - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus 4 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at Mercado 19, one of the property's 13 restaurants and 12 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to aromatherapy, facials or hot stone massages at Nuup Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Atelier Playa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atelier Playa Mujeres - Adults Only - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 13 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

Mercado 19 – This buffet restaurant specialises in Mexican cuisine and serves breakfast and dinner.
Limón y sal – This restaurant specialises in Mexican cuisine and serves brunch and lunch. Open daily.
El Suspiro – This restaurant specialises in seafood and serves breakfast, lunch and dinner. Open daily.
Takeshi – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Cilento – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 12 bars/lounges
  • 13 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • Snack bar/deli

Restaurants on site

  • Cilento
  • El Suspiro
  • Limón y sal
  • Mercado 19
  • Takeshi

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Art gallery
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Heated pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (21,115 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number AVH161104JQ0

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 989 out of 1217 reviews
Rating 8 - Good. 124 out of 1217 reviews
Rating 6 - Okay. 54 out of 1217 reviews
Rating 4 - Poor. 22 out of 1217 reviews
Rating 2 - Terrible. 28 out of 1217 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Liked: Cleanliness, amenities
Truly, a fabulous five star experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan Dario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful designs great food
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristi

Stayed 6 nights in Jan 2025

10/10 Excellent

JOSHUA, HOUSTON

Stayed 1 night in Apr 2025

10/10 Excellent

Justin, Pasadena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit and we can’t wait to go back! The resort was immaculate, the staff was amazing and the food was incredible!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself is beautiful — clean, well-maintained, and designed with relaxation in mind. My room was spacious, modern, and had an incredible view. Housekeeping kept everything spotless without ever being intrusive. The food was a major highlight. There were so many options between the buffets, restaurants, and bars, and every meal was fresh and full of flavor. I loved being able to try a little bit of everything — from authentic local dishes to international favorites. Plus, having unlimited drinks by the pool made it even better.
Stayed 3 nights in Apr 2025

10/10 Excellent

Caitlin, Clawson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Abdul Rehman

Stayed 2 nights in Apr 2025

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food overall and specifically the menus for vegans were incredible! A special shout out to Javier for making my husband a special vegan breakfast! The kindness of the staff at the larger buffet was incredible. The aqua sports team were great- I had so much fun with the aqua fit, the spinning and the board classes . My master class tequila tasting was perfection! The Cielo Bar is magical at night and there is no cocktail they couldn't make! The beach staff and pool staff were always present and attentive with menus and drinks. the night entertainment was fun. I heard from some reviews that the hotel is on the quiet side almost boring! We couldn't disagree more . There was a great 80s band one night, karaoke another night and the other night I went there was the silent disco which was a blast! We loved this hotel so much that we're going back for my birthday in October . Thankyou Atelier....see you again!
Stayed 6 nights in Apr 2025

10/10 Excellent

SHATAVIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was lovely food was amazing and the atmosphere was on point!!!
Stayed 4 nights in Apr 2025

8/10 Good

Zhengyang

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall an average experience. Food is good, nice pools and beach, awesome bar, mixologist(salute to Irvin), right amount of things to do for 5 nights. What lowers the rating in my mind: 1). building 2 is VERY noise especially in the morning. I can hear ppl above me flushing toilet then wash hand, ac making a noise on certain fan speed, cleaning lady dragging chairs next door at 8 in the morning, ppl talking loudly in the hallway although it's supposed to be a quiet zone, etc; 2). The waiter in some restaurants are super proud and mean, treating you like it's a privilege to dine at their restaurant, literally feels like they are educating you. Same thing happens to some bellman and concierge staff. Don't get me wrong, most of them are doing a wonderful job, just a couple of them are enough to ruin your day; 3). room is not that clean. You can easily find watermark under the mirror and in the tub. Room cleaning is inconsistent and not standardized. Some days they do a perfect job that they even fold every piece of your cloth, but some days the just come in redo the bed and take the tip. They put different kind of and different amount of towels randomly anywhere. Bottled water are not refilled even they see there's only few left. It looks like it totally depends on the cleaning staff's mood. All these might sounds like nitpicks but if Atelier is treating themselves as a 5 star hotel, they should put more efforts on educating their employees and set standards.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy the esthetic there. It was an overall amazing experience!
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning, the staff are welcoming, and the food is top tier. We had a great experience and are already planning our next trip!
Stayed 5 nights in Apr 2025

10/10 Excellent

Sheniah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing about this spot… the food, the rooms, the service, the vibe… will for sure be back one day!
Stayed 4 nights in Apr 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to go back! Dream vacation!!
Stayed 5 nights in Apr 2025

8/10 Good

Julie Ann Jasmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful and the food was excellent (for all inclusive resort food, if you know what I mean). The staff was very friendly, attentive and accommodating. They sent me a chocolate mouse and bottle of champagne to celebrate my birthday. The pool and beach were amazing and there were plenty of fun activities and shows to attend. There are a couple things that I was a little disappointed in and that was the lack of warning regarding there being a 72-hour lead time to request transportation from/to the airport. However, the company they work with is expensive, there are cheaper options available if that is something you care about. Additionally, there is a Michelin star Mexican restaurant on site but they do not warn you about making a reservation well in advance because the restaurant was booked our entire stay and was book out for at least a month. Lastly, the massages were very mediocre. While the spa itself was nice and the hydrotherapy was great I was definitely disappointed in my massage. Would not necessarily recommend. Overall though I had an amazing experience and would definitely stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing time. Top notch service from beginning to end. We went for my wife’s birthday and she was treated like a queen. Already looking forward to booking our next trip!
Stayed 5 nights in Apr 2025

10/10 Excellent

Vincent Wing Cheong, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Atelier Playa Mujeres! My wife and I were impressed by the professional service and friendly staff. The food options were fantastic, with so much variety to choose from. The high-speed WiFi was a big plus—uploading photos to our cloud drive was super fast. Highly recommend!
Stayed 5 nights in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such Agreat experience, will definitely be back!
Stayed 3 nights in Feb 2025

8/10 Good

Runhao

Stayed 3 nights in Apr 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and the staff is amazing.
Stayed 3 nights in Apr 2025

6/10 Okay

halan

Travelled with group
Liked: Cleanliness, staff & service
Food choices were limited, no entertainment, property map was unclear and difficult to navigate.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025