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Elite Vacation Club

4.5 star property
VIP Access

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Photo gallery for Elite Vacation Club

Exterior
Lobby sitting area
View from property
5 outdoor pools
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Place, Playa Mujeres Golf Club
    ‪6 min drive‬
  • Place, North Beach
    ‪44 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe 1 King Bed - Room Only

Premium bedding, down duvets, minibar, in-room safe

Deluxe 1 King Bed - Room Only

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

Deluxe 1 King Bed - All Inclusive

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2 Queen Beds - All Inclusive

View from room

Deluxe 2 Queen Beds - All Inclusive

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Beds - Room Only

View from room

Deluxe 2 Queen Beds - Room Only

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Elite Vacation Club

Catch some rays at the beach or spend the day relaxing at Elite Vacation Club's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Elite Vacation Club offers 415 accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Elite Vacation Club. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Enjoy features like free WiFi in public areas and free valet parking, plus 5 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Drinking and dining options include 6 restaurants, a coffee shop, a beach bar and 5 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools
  • Indulge with Swedish massages, body treatments or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, volleyball and kayaking
  • 8 minutes by car from Ultramar Ferry Puerto Juárez and 10 minutes from Cancun Mall
  • Airport shuttle service available for a fee
Some rates at Elite Vacation Club are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Elite Vacation Club, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking and valet parking are free.

This 4.5-star Punta Sam resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
La Casona STK – This steakhouse only serves dinner.
Davino Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant – This restaurant serves lunch and dinner. Open daily.
Legend – This sports bar specialises in Japanese cuisine and only serves dinner. Open daily.
Caprichos – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Elite Vacation Club are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Elite Vacation Club

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 40 for adults and from USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Elite Vacation Club offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Elite Vacation Club Resort
Elite Vacation Club Punta Sam
Elite Vacation Club All Inclusive
Elite Vacation Club Resort Punta Sam

Elite Vacation Club Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 97 reviews
Rating 8 - Good. 18 out of 97 reviews
Rating 6 - Okay. 8 out of 97 reviews
Rating 4 - Poor. 9 out of 97 reviews
Rating 2 - Terrible. 6 out of 97 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing. The bed was fabulous. Lots of pools so not crowded and such a great beach
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Agatha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent time at the hotel. It was worth every penny spent
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for family vacation
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very comfortable. Friendly staff! Beautiful pools. Very clean!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome definitely will stay again
Stayed 6 nights in Jun 2022
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at the resort, it was beautiful and perfect for days spent at the pool and the beach!
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Family Vacay - Great Food.

Wonderful trip and the food was amazing! All of the restaurants were A1! The beach was a little rocky, but we still enjoyed the pools, etc.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and friendly and helpful staff.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Ronald H Braswell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is fabulous. Staff was very helpful and friendly.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, well maintained and excellent customer service!
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great baby moon!

We had a wonderful time for our baby moon! It was the perfect stay, staff was great, the property was great the overall trip was the best!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the vacation we will back again. The resort and hotel is beautiful.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Adrian Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very clean and courteous ,
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

NAYIBIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
And have great vacations people is very happy and the comfort in the hotel is excellent.
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great vacation
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
The property is amazing and the food at every restaurant was exceptional. We had great service all weekend and will be back to visit again.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Aweee man Definitely one for the books would come again we had a great time, it was my son birthday and Gabriela upgraded our room!!!! She was amazinggg and Oscar super !! Food was good place is beautiful, Karla upfront is super dope helped us plenty, watch out for Luis dude think he owns the resort; super rude and entitled.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort! Everything was great
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa del Palmar Cancún is beautiful
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

Sean

Liked: Staff & service, amenities, property conditions & facilities
Great resort stay. Good service. Excellent food options.
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurants, exceptional rooms - large, clean, modern. Staff excellent.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Kale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything
Stayed 3 nights in May 2025