SLS Playa Mujeres – ALL Inclusive Collection

VIP Access

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Dates

August 2025

September 2025

Luxuriate Two Bedroom Suite | Beach/ocean view

3 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)

Indulge 1 Bedroom Suite | View from room

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400

Ultramar Ferry Puerto Juárez
‪7 min drive‬
Isla Mujeres Ferry Terminal
‪44 min drive‬
North Beach
‪44 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪32 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Free minibar, in-room safe, desk, laptop workspace

Delight King

Wonderful

50 sq m
1 bedroom
Sleeps 4
1 King Bed

Delight Ocean View Two Queen

50 sq m
1 bedroom
Ocean view
Sleeps 4
2 Queen Beds

Indulge 1 Bedroom Suite

1 bedroom
Ocean view
Sleeps 3
1 King Bed

Delight Two Queen

Very good

50 sq m
1 bedroom
Sleeps 4
2 Queen Beds

SLS Elite King

Excellent

50 sq m
1 bedroom
Marina view
Sleeps 4
1 King Bed

Delight Family Style Two-Bedroom

2 bedrooms
Sleeps 6
2 Queen Beds

SLS Elite Two Queen

50 sq m
1 bedroom
Marina view
Sleeps 4
2 Queen Beds

SLS Elite Ocean View Rooftop Two Queen

50 sq m
Ocean view
Sleeps 4
2 Queen Beds

SLS Elite Ocean View Rooftop King

Exceptional

50 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Luxuriate Two Bedroom Suite

1 bedroom
Ocean view
Sleeps 4
1 King Bed

Captivate Swim-Out Two Queen

50 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Euphoria Suite King

71 sq m
1 bedroom
Ocean view
Sleeps 4
1 Double Bed

Captivate Swim-Out King

Exceptional

50 sq m
Sleeps 4
1 King Bed

SLS Elite Specialty Suite

50 sq m
1 bedroom
Ocean view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Captivate Swim-Out Family Style two-Bedroom

2 bedrooms
Sleeps 6
2 King Beds

Euphoria Corner Suite Ocean View King

83 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Delight Ocean View King

Exceptional

50 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Euphoria Corner Suite Marina View King

1 bedroom
Marina view
Sleeps 4
1 King Bed

Similar properties

On private beach
Pool
Hot tub
All-inclusive

for 1 room

includes taxes & fees

26 Aug - 27 Aug

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools

Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.

SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, slippers, hairdryers and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ciel SPA has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

During your stay at SLS Playa Mujeres – ALL Inclusive Collection, you'll be within walking distance of Punta Sam Ferry Terminal. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.

Free Wi-Fi (speed: 50+ Mbps)
Free self-parking
Drinking and dining options include 18 restaurants, 3 coffee shops/cafes, 3 beach bars and a swim-up bar
Splash around at the waterslide or swim in the 3 outdoor pools
Treat yourself to aromatherapy, reflexology or body treatments at Ciel SPA
Services include a children's club, a lifeguard on-site and dry cleaning/laundry
On-site recreation includes a private beach, a 24-hour gym and a steam room
9 minutes by car from Ultramar Ferry Puerto Juárez and 13 minutes from Plaza Las Americas
Cats and dogs welcome free of charge

SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At SLS Playa Mujeres – ALL Inclusive Collection, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 18 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Free self parking is available. A complete renovation of SLS Playa Mujeres – ALL Inclusive Collection was completed in November 2024.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Land activities

Fitness facilities

Football

Volleyball

Children's club

Lessons/classes/games

Aerobics

Water fitness

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Free secured self parking on site
Wheelchair-accessible parking available

Food and drink

18 restaurants
2 poolside bars
3 beach bars
3 coffee shops/cafes
5 bars/lounges
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Things to do

18-hole adjacent golf course
2 hot tubs
24-hour gym
3 outdoor pools
Air hockey
Arcade/game room
Basketball
Beach club
Beach volleyball
Beach yoga
Billiards/pool table
Bodyboard
Children's pool
Concerts/live shows
Evening entertainment
Fitness classes
Foosball table
Free children's club
Full-service spa
Games
Golf carts
Karaoke
Kayaking
Nightclub
Paddleboard
Playground
Sauna
Snorkelling
Steam room
Table tennis
Water sports equipment
Waterslide
Wine tasting room

Family friendly

3 outdoor pools
Arcade/game room
Art supplies
Baby toys
Beach toys
Children's books
Children's games
Children's pool
Children's toys
Free children's club
Free cot
In-room babysitting
Lifeguards on site
Playground
Pool toys
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Guidebooks
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

7 meeting rooms
Conference centre (8,719 square foot of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Dock
Free beach cabanas
Garden
Marina
On a private beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
In-room massages
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Lift (91 centimetre wide door)
Smooth flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

2 buildings
5 floors
Banquet hall
Designated smoking areas
Lifeguards
Renovated entire property - November 2024

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Children's slippers
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

42-inch smart TV with premium cable channels
Netflix
Streaming services

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning
Connecting rooms available
Desk
Desk chair
Electrical adapters
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Only dogs and cats are allowed
Maximum 1 (weight limit: 40 lb per pet)

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SLS Playa Mujeres

SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Godwin

14 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

2/10 Terrible

Ilona, NORRIDGE

13 May 2025

No comments

Stayed 3 nights in May 2025

10/10 Excellent

Napoleon

Travelled with partner

12 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing stay at SLS Playa Mujeres! The food was consistently delicious, and the service throughout the resort was top-notch. Every staff member we encountered was incredibly friendly and helpful, making us feel welcome at all times. The à la carte restaurants were a nice touch—not bad at all! We also loved how the hotel app made it super easy to request service or make reservations. Everything was smooth and convenient. Highly recommended!

Stayed 5 nights in May 2025

10/10 Excellent

Nancy

Travelled with family

11 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week in Paradise

We had an amazing time at SLS Playa Mujeres! Everything was perfect, from the food to the facilities and restaurants. 10/10 highly recommend.

Stayed 7 nights in May 2025

2/10 Terrible

Youssef

Travelled with family and small children

11 May 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Lacked a lot, don’t think we will be coming back. Dinner was ok but everything else horrible.

Stayed 4 nights in Apr 2025

10/10 Excellent

Giovanni Paolo

11 May 2025

Stayed 7 nights in Apr 2025

10/10 Excellent

Sandra Marcela.com

10 May 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

7 May 2025

Stayed 9 nights in Apr 2025

10/10 Excellent

Victoria

6 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very good service the kids love it.

Stayed 4 nights in Mar 2025

8/10 Good

Marwa

Travelled with family and small children

6 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great stay! The resort is exceptionally clean, and the staff were all very friendly and welcoming. They offered excellent kids’ activities and a convenient drop-off service for children aged 4 and up, which was a big plus for us. The food was good overall, though it would be even better if buffet options were available for lunch and dinner. I gave the resort 4 stars instead of 5 for two main reasons: there wasn’t much in the way of evening entertainment or shows, and the front desk was consistently very busy, making it difficult to get assistance at times

Stayed 5 nights in Apr 2025

10/10 Excellent

Cristina Antonella

Travelled with family, Travelled with family and small children

5 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property, great amenities, great time. Super clean, beautiful property. Alexis and Luis were amazing and were able to make this vacation truly special and effortless. Thank you again!

Stayed 5 nights in Mar 2025

10/10 Excellent

Shelsi Jane

2 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Apr 2025

8/10 Good

Ran

Travelled with family

30 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Expect from the restaurants everything was perfect

Stayed 4 nights in Apr 2025

10/10 Excellent

Betty, houston

29 Apr 2025

Stayed 5 nights in Apr 2025

6/10 Okay

Harpreet

Travelled with group

28 Apr 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Although the property is beautiful and food amazing the service staff was severely lacking. Most members feel bothered any time you ask for anything. Nobody wants to actually service you apart from a handful of people. At a restaurant the sommelier was very pushy for us to buy a bottle of wine as an upsell and when we said we are happy with the house wine his response was ‘ok if you’re ok with not great tasting wine’ which we were a little taken back by. The table next to us picked a bottle to which he responded oh that’s a cheap one pick a better wine’ definitely not what one would expect. At the adult pool bar we would ask for drinks and rather than giving us what we ordered they kept making up their own concoctions which we didn’t want and after many tried they would then give us what we wanted. In the coffee shop they were rude about the coffees too as if we are inconveniencing them by coming in. All in all a beautiful resort. Delicious food and variety but the lack of service really pulls it back. There is also no real entertainment for adults and the resort is completely like a ghost town after 10. We also found that restaurants and bars would shut down earlier than advertised for lunch and dinner. They would stop serving and close up to an hour before advertised.

Stayed 5 nights in Apr 2025

8/10 Good

Bogdan, Portland

Travelled with family

28 Apr 2025

Liked: Cleanliness, staff & service, amenities

Great place, but it doesn’t look new to me. Its been open for 6 month and lot of things already falling apart. Service is great. Food is great. Recommend.

Stayed 7 nights in Apr 2025

8/10 Good

ROBERT

26 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Arie

26 Apr 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

26 Apr 2025

Liked: Staff & service

Stayed 5 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely loved it !!!

Stayed 5 nights in Apr 2025

8/10 Good

Raquel

Travelled with family, Travelled with group

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time in Cancun and I think the resort was beautiful. I think it could offer some more options for food during the day such as a lunch buffet. I also wish there was entertainment during the day and more entertainment at night as most resorts have. The pools were beautiful. I think they should think about switching the electronic dance music that blares at the pool every day to a mix of all types of music. The staff was great - especially Rodrigo at the twiggy pool bar. Rooms were attended to daily and the rooms were amazing. Very nice stay.

Stayed 5 nights in Apr 2025

10/10 Excellent

Robert, Weatogue

Travelled with partner

23 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort

Stayed 6 nights in Feb 2025

8/10 Good

Alisha

23 Apr 2025

Stayed 6 nights in Apr 2025

10/10 Excellent

Yi Qing

Travelled with group

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a good time here despite the other negative reviews. The on site restaurants were good and offered a wide selection of food and I personally liked the breakfast buffet a lot. And definitely go to the juice bar!

Stayed 5 nights in Feb 2025

10/10 Excellent

Eli

Travelled with family

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A beautiful and magnificent Resort

Stayed 1 night in Apr 2025

SLS Playa Mujeres – ALL Inclusive Collection

Choose dates to view prices

Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

Reviews

Popular amenities

Explore the area

Room options

View all photos for Delight King

Delight King

View all photos for Delight Ocean View Two Queen

Delight Ocean View Two Queen

View all photos for Indulge 1 Bedroom Suite

Indulge 1 Bedroom Suite

View all photos for Delight Two Queen

Delight Two Queen

View all photos for SLS Elite King

SLS Elite King

View all photos for Delight Family Style Two-Bedroom

Delight Family Style Two-Bedroom

View all photos for SLS Elite Two Queen

SLS Elite Two Queen

View all photos for SLS Elite Ocean View Rooftop Two Queen

SLS Elite Ocean View Rooftop Two Queen

View all photos for SLS Elite Ocean View Rooftop King

SLS Elite Ocean View Rooftop King

View all photos for Luxuriate Two Bedroom Suite

Luxuriate Two Bedroom Suite

View all photos for Captivate Swim-Out Two Queen

Captivate Swim-Out Two Queen

View all photos for Euphoria Suite King

Euphoria Suite King

View all photos for Captivate Swim-Out King

Captivate Swim-Out King

View all photos for SLS Elite Specialty Suite

SLS Elite Specialty Suite

View all photos for Captivate Swim-Out Family Style two-Bedroom

Captivate Swim-Out Family Style two-Bedroom

View all photos for Euphoria Corner Suite Ocean View King

Euphoria Corner Suite Ocean View King

View all photos for Delight Ocean View King

Delight Ocean View King

View all photos for Euphoria Corner Suite Marina View King

Euphoria Corner Suite Marina View King

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Finest Playa Mujeres by The Excellence Collection - All Inclusive

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About this property

SLS Playa Mujeres – ALL Inclusive Collection

All-inclusive details

Gratuities and taxes

Food and beverages

Land activities

Lessons/classes/games

Entertainment

Languages

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets