The following facilities or services will be unavailable from April 16 2024 to April 23 2024 (dates subject to change):
The following facilities are closed on Tuesday:
Have fun with on-site winter activities, including downhill skiing, snowboarding and sledging, and in warmer months enjoy a round of golf at the on-site golf course. After a day on the slopes, enjoy use of the hotel's facilities such as a water park (surcharge), a fitness centre and a sauna. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Phoenix Resort Pyeongchang helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. Public spaces have free WiFi. This ski hotel also offers karaoke and ski passes. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Pyeongchang hotel.
Available in some public areas: Free WiFi
Free self parking
Phoenix Resort Pyeongchang offers 756 air-conditioned accommodations, with a hairdryer. This individually decorated and furnished accommodation has separate dining areas. Flat-screen televisions come with cable channels. Housekeeping is offered on request and change of towels can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
ONDO – This buffet restaurant serves breakfast, brunch and dinner.
ABETO – This lobby lounge serves brunch and light fare. Open daily.
ONDAM – This restaurant specialises in Korean cuisine. Open daily.
Forest Camping – This theme restaurant specialises in barbecue. Open daily.
CHEONGLIM – This restaurant specialises in Chinese cuisine. Open daily.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages and massages.
Special check-in instructions:
This property offers transfers from the train station and bus station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
This property offers morning and afternoon check-in hours. Guests who check in 11 AM-1 PM must check out by 9 AM. Guests who check in 3-11 PM must check out by 11 AM.
Phoenix Resort Pyeongchang offers transfers from the train station and bus station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The photos are representative of rooms offered and may differ from the actual room received.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.
