Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 5 years old and younger stay free when using existing bedding.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: CAD 20 per day (2133 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
Guests should contact the property in advance for more information about nearby parking.
Property Registration Number 2026-11-30, 066183
We should mention
Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was in excellent condition but check-in was a stressful ordeal since the information wasn't forwarded from hotels.com to me how to check in. The Auberge reservation contact said they never received my email or phone #. That feels like the responsibility of Hotels.com. In the future I think I will avoid booking with any self check in that doesn't have a LOCAL contact to help with various matters. We didn't feel like we had someone to guide us in parking when we arrived and our car was towed due to not understanding the snow removal policy. We didn't like the feeling of having ZERO local support.
Julie
Stayed 2 nights in Dec 2025
10/10 Excellent
Kristin
Travelled with family
1 Jan 2026
Liked: Cleanliness, staff & service, amenities
Very old traditional. The room was clean and in a great location.
It was more like air BNB not a hotel. If you like old, then is fine. If i knew about the condition of the space I would have chosen a real hotel. No parking provided. You have to go to the public spaces and park which is ok. Not far. Overall, the quality is overridden by the beauty of Quebec city.
Marius
Stayed 3 nights in Dec 2025
8/10 Good
alyanna
19 Dec 2025
Liked: Cleanliness, staff & service, amenities
Room was clean until we dropped stuff behind the drawers and under the bed. Just needs to do a quick sweep but other than that spotless. Location is great though very close to the places we wanted to see. 30mins from airport
alyanna
Stayed 2 nights in Dec 2025
10/10 Excellent
Stephanie
Travelled with group
17 Dec 2025
Liked: Cleanliness, staff & service, amenities
The room was very nice and clean. Yes you hear a little noise when people are walking around or up and down the stair, but itâs the charm of the old place. Very clean room. Check in went fine even though thereâs no one there âșïž
We got the wrong room number and wrong code.
I had to call the emergency number and they had troubles finding where I had to go and what the correct password was.
Nathan
Stayed 1 night in Dec 2025
10/10 Excellent
Vicky
Travelled with family, Travelled with partner, Travelled with group
Close to everything this venu is exactly what we needed for a good night sleep. Very quiet and beds are comfortable. The room was clean and all essential were available. We will be back!