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Ambassadeur Hotel

3.0 star property

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Photo gallery for Ambassadeur Hotel

Body treatments, massages
Exterior detail
Breakfast, lunch and dinner served
Classic Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, cots/infant beds
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Bar

Explore the area

View in a map
3401, boul. Saint-Anne, Québec City, QC, G1E3L4
  • Place, Church of the Nativity of Our Lady
    â€Ș12 min walk‬
  • Place, Spa du Littoral
    â€Ș12 min walk‬
  • Place, Domaine de Maizerets
    â€Ș2 min drive‬
  • Airport, QuĂ©bec, QC (YQB-Jean Lesage Intl.)
    â€Ș21 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, cots/infant beds

Classic Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, cots/infant beds

Classic Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Room, 1 Queen Bed

8.0 out of 10
Very good
(77 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Room, 2 Queen Beds

7.0 out of 10
Good
(212 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Ambassadeur Hotel

Suburban hotel with health club and sauna
This smoke-free hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Ambassadeur Hotel offers 145 accommodations with coffee/tea makers and a hairdryer. 55-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Hot springs and a health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments. There are hot springs open between 9:00 AM and 10:00 PM.
Our customers tell us they can't get enough of Ambassadeur Hotel's great location. During your stay, you're just a quick walk from Saint Lawrence River. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes hot springs, a gym and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 2-minute drive from Domaine de Maizerets and a few minutes from Cegep Limoilou
  • Dogs welcome for a fee
Ambassadeur Hotel offers its guests hot springs, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4000 square feet (372 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the family-friendly Ambassadeur Hotel. Free self parking is available. A complete renovation of Ambassadeur Hotel was completed in December 2020.

This 3-star Québec City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to noon.
Le Batifol Bar and Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Le Batifol Bar and Grill – On-site bar. Open daily.
Tim Horton – On-site cafĂ©. Open daily.
Saint Hubert – On-site family restaurant. Open daily.
Le Riverain – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: CAD 25 to 30 for adults and CAD 20 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Batifol Bar and Grill
  • Le Batifol Bar and Grill
  • Le Riverain
  • Saint Hubert
  • Tim Horton

Things to do

  • Children's pool
  • Health club
  • Hot spring
  • Indoor pool
  • Sauna
  • Shopping centre
  • Splash pad

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • 4,000 square feet of conference space
  • 7 meeting rooms

Spa

  • Body treatments
  • Hot spring
  • Hot springs open from 9:00 AM - 10:00 PM
  • Hot springs water temperature - 39 ÂșC
  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1970
  • Renovated entire property - December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.74 per accommodation, per night, plus a one-time cleaning fee of CAD 25
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cots (infant beds) are available for CAD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 30 for adults and CAD 20 to 23 for children
  • Pet fee: CAD 28.74 per accommodation, per night plus a one-off CAD 25 cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-01-31, 029816

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Hot springs access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ambassadeur Hotel
Ambassadeur Hotel Quebec
Ambassadeur Quebec
Hotel Ambassadeur
Ambassadeur Hotel Hotel
Ambassadeur Hotel Québec City
Ambassadeur Hotel Hotel Québec City

Reviews

Ambassadeur Hotel Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 817 out of 2588 reviews
Rating 8 - Good. 819 out of 2588 reviews
Rating 6 - Okay. 497 out of 2588 reviews
Rating 4 - Poor. 259 out of 2588 reviews
Rating 2 - Terrible. 196 out of 2588 reviews

Reviews

8/10 Good

sueann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC system too noisy
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortable

La chambre Ă©tait propre, le lit trĂšs confortable
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and beautiful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marie Danielle

Travelled with family
Liked: Property conditions & facilities, room comfort
J’ai vraiment aimĂ© la piscine, le spa, le lit trĂšs confortable et mon fils a vraiment aimĂ© le sĂ©jour.
Stayed 2 nights in Aug 2025

4/10 Poor

Chih-Hao

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed for nights, hotel didn't clean the room, Didn't change the towels.
Stayed 2 nights in Aug 2025

8/10 Good

smail

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Tout est beau Mais trops de bruit dans le systeme de ventilation
Stayed 2 nights in Aug 2025

10/10 Excellent

Cherrie Rose

Stayed 1 night in Aug 2025

4/10 Poor

Darren

Stayed 3 nights in Aug 2025

6/10 Okay

pascal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Le personnel tres gentil...mais l'hotel manque d"amour Abat-jour taché,papier peint qui décolle, taches sur les murs Peu de pression dans la douche,lit moyen Pas de café décaféiné disponible Et là piscine trÚs chaude...presque un spa
Stayed 1 night in Aug 2025

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pres de plusieurs restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Amenities
Great hotel for kids and friendly staff
Stayed 2 nights in Aug 2025

6/10 Okay

Jackie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I read the reviews and figured some people were just picky, I now understand what they were talking about. The room I was given on the 2nd floor was absolutely disgusting; questionable marks on the walls and surfaces, floors coming apart, mould all over the shower. I showed some photos at reception and I was offered a different room. The new room on the 3rd floor was a big improvement, though still had mould in the shower. I went back to reception with photos and the response was a snotty ‘well, we don’t have any more rooms’. I asked if they had any bleach and was told that maintenance would be sent up - never happened. The beds were comfortable, though the bedding was questionable. The A/C was extremely loud. The building does seem to be falling apart which is a real shame because you can see how beautiful it once was. My kids enjoyed the pool, which is the main reason I chose this hotel. The hot tub is missing a stone on the interior, and the jets don’t work. The handrails are very loose for both the hot tub and the pool. There is a large chunk of drywall that is missing on the main wall. I don’t see how this place is up to code, but it would be wonderful if they could restore it.
Stayed 3 nights in Aug 2025

6/10 Okay

SĂ©bastien

Liked: Cleanliness, staff & service, room comfort
L'orsque nous somme arrivé la chambre qu'il nous avait reserver le plafond de la salle de bain coulais au dessus de la douche on a travailler fort pour changer de chambre et ils nous on envoyer dans une autre une chance.
Stayed 3 nights in Aug 2025

2/10 Terrible

Nitasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service and terrible cleanliness

The hotel location is the only plus everything else I would rate from poor to terrible. There's no room service at all, the beds/roo wasn't cleaned even once while we were there, the pool was a hot tub, dated rooms, need a fresh paint and caulking and super hot with dirt everywhere. We asked for a refund and did not hear back will not recommend this hotel to anyone.
Stayed 4 nights in Aug 2025

8/10 Good

Jabulani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was awesome from check in, the gentleman was handled the check in on Monday was great. The gentleman working overnight (Claudio) was patient and helpful,the housekeeping staff on the second floor also awesome and finally Emily at checkout. Overall great service and customer satisfaction. The only gripe was for a couple of days the pool was a tad bit too hot( almost sauna type levels).
Stayed 3 nights in Aug 2025

8/10 Good

Jonathan Jr

Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and affordable.
Stayed 1 night in Aug 2025

6/10 Okay

Flavio

Travelled with family
Liked: Staff & service, amenities
I'm a bit disappointed with my recent visit. Although the hotel common areas were well kept, the room i stayed was in need of attention, specifically the bathroom. Some maintenance is definitely required. I understand some rooms have been renovated, but it was not the case for mine. Other than that, it was ok. The room was clean and the bed was comfortable. Would I come back ? Yes, on a renovated room. I really liked how easily it was to get to old Quebec City.
Stayed 2 nights in Aug 2025

4/10 Poor

Sharbel

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Marc A.

Travelled with family and small children
Liked: Cleanliness, staff & service
It was a comfortable stay
Stayed 2 nights in Aug 2025

6/10 Okay

Samir

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ils nous ont promis de nous donné un remboursement de 50% car le air clematiser fonctionné pas, mais jusqu'à maintenant aucune réponse.
Stayed 1 night in Aug 2025

6/10 Okay

Tamara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed two nights. Upon arrival we were given a room with mold on the ceiling, dirty floors and walls. I requested another room and they gave upgraded us to a room with a balcony overlooking the pool. It was a bit more clean and wasn't as humid as the other room. The beds were fairly comfortable. Overall a very basic hotel that is good distance to the city. They certainly need to improve the cleanliness of the walls and floors. Seems like an easy fix to me.
Stayed 2 nights in Aug 2025

10/10 Excellent

lolyrock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Karine

Stayed 2 nights in Aug 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Aug 2025