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Hotel Universel

3.0 star property

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Photo gallery for Hotel Universel

Indoor pool
Plasma TV
Deluxe Room, 1 King Bed, Jetted Tub | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels
Reception
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    â€Ș2 min walk‬
  • Place, Cegep de Sainte-Foy
    â€Ș5 min walk‬
  • Place, PEPS
    â€Ș10 min walk‬
  • Airport, QuĂ©bec, QC (YQB-Jean Lesage Intl.)
    â€Ș14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(103 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(36 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(303 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Universel

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area.
Hotel Universel offers 182 air-conditioned accommodations with a hairdryer and an iron/ironing board. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us that they can't get enough of the helpful staff at Hotel Universel. During your stay, you're just a quick walk from Laval University. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at Boston Pizza Restaurant
  • English breakfast served weekends for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Laval University and 6 minutes on foot from Cegep de Sainte-Foy
Hotel Universel offers its guests an indoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Universel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekends from 7:00 AM and 10:30 AM.
Boston Pizza Restaurant – This restaurant specialises in Italian cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to May 16 2026 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults and CAD 25 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 006160, 2026-12-31

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 803 out of 2635 reviews
Rating 8 - Good. 760 out of 2635 reviews
Rating 6 - Okay. 576 out of 2635 reviews
Rating 4 - Poor. 303 out of 2635 reviews
Rating 2 - Terrible. 193 out of 2635 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebekkah

Stayed 3 nights in Feb 2026

6/10 Okay

Adel

Travelled with partner
Liked: Cleanliness
Not really recommend for couples very noisy.
Stayed 2 nights in Feb 2026

6/10 Okay

Lina

Liked: Cleanliness, staff & service, amenities
Mattress in the room was broken on one of beds. Pillows are hard and uncomfortable. Shower curtain holder about to fall off the wall.
Stayed 2 nights in Feb 2026

8/10 Good

Bernard

Clean hotek
Stayed 1 night in Feb 2026

10/10 Excellent

Todd

Stayed 1 night in Feb 2026

10/10 Excellent

Luc

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A very good value for the price. Everything in the room was brand new. Close to the Université Laval, which is good for me and anyone doing business, giving lecture or visiting. The inside pool atrium is a nice place to relax.
Stayed 1 night in Feb 2026

4/10 Poor

Shaun

Stayed 3 nights in Feb 2026

8/10 Good

Emilie

Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Feb 2026

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was okay.
Stayed 1 night in Feb 2026

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities
All
Stayed 1 night in Feb 2026

2/10 Terrible

Nicolas

L’hĂŽtel a plusieurs bĂątiments. Ma chambre Ă©tait dans un bĂątiment qui ressemblait Ă  un bloc appartement. Je devais sortir et traverser la rue pour accĂ©der aux services. De plus, le wifi
Stayed 1 night in Feb 2026

10/10 Excellent

maday

Stayed 1 night in Jan 2026

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The coffee in the room was aweful
Stayed 1 night in Feb 2026

8/10 Good

Diane

TrÚs propre. Bien situé.
Stayed 1 night in Feb 2026

10/10 Excellent

Nathaniel

Stayed 1 night in Feb 2026

8/10 Good

Annick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Personnel gentil, bien situé
Stayed 3 nights in Jan 2026

8/10 Good

Haritha

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, jacuzzi was relaxing
Stayed 1 night in Jan 2026

6/10 Okay

savanah

Travelled with family and small children
Disliked: Cleanliness, amenities
The pictures make the hotel look alot better than in person First our beds were not made properly there was no fitted sheet just a loose top sheet to cover the mattress which would fall off every night and exposed the dirty mattress.. seems like the staff forgot to make the bed or do not know how to
 Second we were woken up at 9am to construction in the room next to us with extremely loud drilling and hammering on the wall where our beds were waking our sleeping baby as well Staff were okay not over friendly tho The pool area was very nice I guess to make up for the lack of the rest
Stayed 3 nights in Feb 2026

10/10 Excellent

FĂ©lix

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
TrĂšs bien
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

6/10 Okay

Susan

Stayed 4 nights in Jan 2026

8/10 Good

Melanie

Stayed 1 night in Jan 2026

10/10 Excellent

Jennyfer

Stayed 1 night in Jan 2026

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
L’employĂ© a su s’occuper de la situation rapidement (tĂ©lĂ©vision qui ne fonctionnait pas bien, bain,
): il n’a pas hĂ©sitĂ© Ă  nous offrir une autre chambre. TrĂšs gentil et apprĂ©ciĂ©!
Stayed 1 night in Jan 2026

6/10 Okay

Philippe

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very old room and furniture, basics were not in good condition.
Stayed 3 nights in Jan 2026