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L'Hôtel Québec par JARO

4.0 star property

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Photo gallery for L'Hôtel Québec par JARO

View from room
Buffet
Studio 1 Queen bed and 2 Queen murphy beds (one room) | 1 bedroom, premium bedding, memory-foam beds, in-room safe
View from property
Classic 1 Queen Bed, Partial Garden View | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
3115, avenue des Hôtels, Québec City, QC, G1W 3Z6
  • Place, Laurier Quebec
    ‪13 min walk‬
  • Place, Aquarium of Quebec
    ‪2 min drive‬
  • Place, Laval University
    ‪3 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Room 1 Queen Bed

Classic Room 1 Queen Bed | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Classic Room 1 Queen Bed

8.6 out of 10
Excellent
(79 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette

Superior Room, 2 Queen Murphy Beds, Kitchenette | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Superior Room, 2 Queen Murphy Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

1 bedroom, premium bedding, memory-foam beds, in-room safe

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

8.6 out of 10
Excellent
(174 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

8.4 out of 10
Very good
(33 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for 2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed | 1 bedroom, premium bedding, memory-foam beds, in-room safe

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

7.6 out of 10
Good
(41 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Classic 1 Queen Bed, Partial Garden View

Classic 1 Queen Bed, Partial Garden View | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Classic 1 Queen Bed, Partial Garden View

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

1 bedroom, premium bedding, memory-foam beds, in-room safe

Adapted Room, 1 Queen and 1 Queen Murphy Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Studio 1 Queen bed and 2 Queen murphy beds (one room)

Studio 1 Queen bed and 2 Queen murphy beds (one room) | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Studio 1 Queen bed and 2 Queen murphy beds (one room)

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

7.4 out of 10
Good
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

8.4 out of 10
Very good
(27 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Similar properties

Front of property

Hôtel Plaza Québec par JARO

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 2,910 reviews
The price is CHF 91
includes taxes & fees
19 Oct - 20 Oct
Hôtel Plaza Québec par JARO

About this property

L'Hôtel Québec par JARO

Family-friendly hotel with fitness centre and sauna
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Weekly housekeeping is available.
L'Hôtel Québec par JARO offers 204 accommodations with fireplaces and a safe. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at L'Hôtel Québec par JARO. During your stay, you'll be within walking distance of Laurier Quebec. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Le 10 Vagues
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • 14 minutes by foot from Laurier Quebec and a 2-minute drive from Aquarium of Quebec
As a guest of L'Hôtel Québec par JARO, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly L'Hôtel Québec par JARO. Free self parking is available.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
Le 10 Vagues – Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Uncovered extended parking on site (CAD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 8.50 to 16.50 for adults and CAD 5 to 9.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Le 10 Vagues

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Cot (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are available for CAD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8.50 to 16.50 for adults and CAD 5.00 to 9.5 for children
  • Uncovered extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 074152, 2025-11-30

We should mention

  • Pool access available from 9:00 AM to 10:00 PM

Property is also known as

LHotelQuébec Hotel
LHotelQuébec Hotel
LHotelQuébec Québec City
LHotelQuébec Hotel Québec City

L'Hôtel Québec par JARO Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1060 out of 2148 reviews
Rating 8 - Good. 639 out of 2148 reviews
Rating 6 - Okay. 283 out of 2148 reviews
Rating 4 - Poor. 99 out of 2148 reviews
Rating 2 - Terrible. 67 out of 2148 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christiane

Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 4 nights in Jun 2025

2/10 Terrible

France

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Faizan

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Swimming pool is decent but rooms are big time dated and not even very clean. Very outdated hotel, don't get enticed by the pool.
Stayed 3 nights in Jun 2025

6/10 Okay

Frank

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Karanvir

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s ridiculous
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad Hadi

Stayed 2 nights in Jun 2025

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. My son loved the pool, hot tub, splash and the live music. Activities for children are good.
Stayed 2 nights in Jun 2025

8/10 Good

Kenisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms were nice, however the hotel could use some work for the price that is paid. Ask for a kettle on the first night of our stay, reception confirmed that it would be brought up.....im still waiting. The gaming room has some defective games that need to go and update the area. Hotel has a buffet for breakfast and dinner. Worth it to try but not to dine at every night. 2 adults and a child is over 80$ + tip. The city is doing some work in front of the hotel which makes it a maze to get to. Overall, worth it to check it out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yussuf

Stayed 2 nights in Jun 2025

10/10 Excellent

Nikki

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a fun hotel for the kids. Our room didn’t have a railings for the walk out balcony (1st floor) and the washroom should have a fan.
Stayed 2 nights in Jun 2025

8/10 Good

Brian

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

Marc-Antoine, Montréal

Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Mohammad, Ajax

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

Maryse

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
J’ai passé deux nuits à l’hôtel Jaro Qc. Ayant été dans d’autre Jaro avant, je connaissais le style de ces hôtels. Malheureusement, celui -ci m’a beaucoup déçus. Tout d’abord, j’ai pilé sur des chips dans la chambre. Clairement le ménage n’avait pas été bien fait. Nous avions accès à notre chambre seulement à 5h. La piscine; impossible de bouger. Tellement de gens au pied carré. Il y avait un lifeguard mais celui ci ne faisait pas respecter les règles et regardait son cellulaires. Le reste était correct.
Stayed 2 nights in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Cool
Stayed 1 night in Jun 2025

8/10 Good

Jiale

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pros: The facilities are great, and there are plenty of fun activities for my child to enjoy! The staff are generally friendly. Cons: The toilet seat in the washroom needs to be fixed—it can’t be pushed up and stay against the back. The food at the restaurant is okay, but not particularly impressive.
Stayed 1 night in Jun 2025

10/10 Excellent

Shawn

Stayed 3 nights in Jun 2025

10/10 Excellent

Stephane

Stayed 1 night in Jun 2025

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Des travaux de rénovations sont à prévoir, car le prix élevé à plus de 300$ ne les vaut pas, l’extérieur de l’hôtel, le plafond de la piscine, les murs des chambres vieillissent, se décollent, rouillent. Pas de déjeuner offert. Pour environ 200$ la nuit, nous avons une chambre dans un hôtel 5 étoiles, très propre, piscine, et déjeuner compris
Stayed 1 night in Jun 2025

8/10 Good

Nathalie

Stayed 1 night in Jun 2025

6/10 Okay

Azar

Liked: Cleanliness
Stayed 2 nights in Jun 2025