Parmi les services offerts, vous trouverez un service de nettoyage à sec / blanchisserie, un service d'assistance pour les visites touristiques ou l'achat de billets et une consigne à bagages
short of staff so front desk was not manned all the time. No parking available. Very basic as is a hostel.Location is awesome. overpriced for a hostel with no parking
Our family of three stayed in a private room with two bunk beds and private bath. Worked fine- clean and comfortable. Location was stellar, right downtown by the lake. Staff were helpful with local information, tour booking etc
The location of the hotel, the accommodations themselves and the staff were beyond exemplary, but Hotels.com was deplorable in its functions or rather its inability to perform its obligation to its customers and the hotel itself. I was locked out because Hotels.com did not deliver. The message to hotel had sent me with special instructions being required for check-in after 9 PM when I contacted Hotels.com I wasted two hours on a chat with them while theyâve berated me for making the mistake insisting I had received a message that never arrived. I checked my messages and emails multiple times during this chat to no avail but both the customer service agent and their supervisor were not only an empathetic to my situation, but also downright rude and abusive when I stop by the hotel the following day the hotel informed me that this is typical of the platform that there are delays in the communication caused by hotels in the hotels does not allow direct communication between The host and the guest. Needless to say not only was my money wasted, but I was left without a place to stay that night because the remainder of the accommodations in town were full in summary stay here for its wonderful location and view, but book directly with the property and avoid using Hotels.com in general for future stays I certainly will be doing the same