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Queenstown House

4.0 star property
VIP Access

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Photo gallery for Queenstown House

Two Bedroom Apartment | Living area | 45-cm flat-screen TV with cable channels, TV, fireplace
Terrace/patio
Lake View Studio | Premium bedding, down duvets, individually decorated
45-cm flat-screen TV with cable channels, TV, fireplace
Luxury Studio, Lake View | Living area | 45-cm flat-screen TV with cable channels, TV, fireplace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
69 Hallenstein Street, Queenstown, 9300
  • Place, Queenstown Mall
    ‪7 min walk‬
  • Place, TSS Earnslaw Steamship
    ‪8 min walk‬
  • Place, Skyline Queenstown
    ‪10 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King/Twin Guest Rooms

King/Twin Guest Rooms | Premium bedding, down duvets, individually decorated

King/Twin Guest Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for King/Twin Guest Rooms (Lakeview)

King/Twin Guest Rooms (Lakeview) | Premium bedding, down duvets, individually decorated

King/Twin Guest Rooms (Lakeview)

10.0 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Queen Guest Rooms

Queen Guest Rooms | Premium bedding, down duvets, individually decorated

Queen Guest Rooms

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Guest Room

Superior Twin Guest Room | Premium bedding, down duvets, individually decorated

Superior Twin Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Premium bedding, down duvets, individually decorated

Two Bedroom Apartment

  • Lake view
  • 134 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Lake View Studio

Lake View Studio | Premium bedding, down duvets, individually decorated

Lake View Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Studio, Lake View

Luxury Studio, Lake View | Premium bedding, down duvets, individually decorated

Luxury Studio, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Queenstown House

Along with dry cleaning, this smoke-free bed & breakfast has laundry facilities and a library. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and tour/ticket assistance.
Queenstown House offers 13 accommodations with fireplaces and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 45-cm flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Queenstown House. During your stay, you're just a quick walk from St Josephs Parish. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from TSS Earnslaw Steamship and 8 minutes from Onsen Hot Pools
Free breakfast is served daily. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Queenstown House. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown bed & breakfast is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Travel cot

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 1945
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-cm flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Laundry detergent
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM

Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

House Queenstown

Queenstown House

Queenstown House B&B

Queenstown House Boutique Bed & Breakfast & Apartments

House Boutique Bed & Breakfast & Apartments

Queenstown House Boutique

Queenstown House Queenstown

Queenstown House Bed & breakfast

Queenstown House Bed & breakfast Queenstown

Queenstown House Boutique Bed Breakfast Apartments

Queenstown House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 225 out of 261 reviews
Rating 8 - Good. 29 out of 261 reviews
Rating 6 - Okay. 3 out of 261 reviews
Rating 4 - Poor. 2 out of 261 reviews
Rating 2 - Terrible. 2 out of 261 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jong Woon

Liked: Cleanliness, staff & service, amenities
Wonderfu view, yammy breakfast, and comfortable room.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great view, nice breakfast. Need to be fit to walk back from the town.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Page

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean & cozy. Could sit outside & watch the sunset. Fabulous breakfast! Joyful staff. Can walk to city center & gondola. Bed was luxurious.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really GREAT, breakfast is also really good with choices
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent good views clean and spacious. Staff very friendly and helpful. Really enjoyed our stY there.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The staff, room and facilities were spectacular. The room was lovely and cosy, the perfect location for my stay, and beautiful views over the lake and hills from the breakfast room. The breakfast included was excellent, and all the staff I encountered were delightful and so helpful. The whole stay was wonderful and I was super happy here.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly. Excellent service. Quality rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gary Kathi Callie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay with wonderful hosts!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous room with a view! The room was spotless, it had sky channels and Breakfast was amazing!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous Breakfast. Fabulous Staff. Beautiful views of Queenstown and the surrounding mountains. It's a lovely place to stay!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Baleigh

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were amazing! The breakfast included as absolutely delicious. Everyone there is so friendly and communicative. The location is perfect since it’s less than a 10 min walk to downtown. Had a great stay!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tannia

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and had everything we needed. Staff were wonderful, breakfast delicious. Highly recommended.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Just great
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

NAMI

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfect for family of four. Good location. Very sunny. Large windows with a view of the town and lake. So lovely! Breakfast was excellent! Also appreciated all the toiletries as well as selection of teas in the room. Highly recommend.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a treasure. Fluffy dressing gowns, lovely staff, spotlessly clean, beautiful indoor and outdoor spaces to sit. There are free canapés and wine tastings which was a great way to interact with other travellers. The staff all went out of their way to make our stay wonderful. I cannot recommend this place highly enough!!!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Lovely breakfast and room.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The best b&b breakfast I have ever had!!! SO good. Really nice and clean room, fantastic location. We had a view of the lake and mountains right from our bed. Very convenient to downtown (bit of an uphill hike), but views were worth)
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

PELLIE

Liked: Amenities, property conditions & facilities
They went above and beyond. They accommodated our late arrival. We were given very specific instructions on how to park and gain access to our room. It all worked perfectly. Our room had a glorious view of the lake and was clean and comfortable. The breakfast was delicious and they provided a variety of options. Our view from the breakfast room was lovely. Thanks for the great hospitality.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, amenities
Great staff . A last minute booking and we were so pleased to get this accommodation. Nice to have a bath . A large fridge / freezer .I couldn’t imagine using the freezer space . Included breakfast was excellent.No need for lunch .
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yannic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff brightend our morning with her kindness! :) In general, all the staff was very helpful and supportive. Upon our arrival we we're given a quick tour with many helpful information for our stay. The room was clean and spacious with a gorgeous view. Totally recommend.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
The view of the mountains and lake from our studio were spectacular. Paul and Sam were very hospitable and easy to work with. The breakfast choices were delicious! Overall an excellent accommodation. We will be back!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts are wonderful
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful accomodation, friendly and helpful staff. Great place.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Scarlette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a joy to stay in this accommodation. I received a warm friendly greeting on arrival, the room was beautifully made up and clean, the breakfasts were phenomenal. And the surroundings were breathtaking.
Stayed 2 nights in Aug 2025