They asked for my credit card in case any additional charges came up during my stay. However, there were no towels or hair dryer provided, and I was placed in a room with two male guests.
I have had the opportunity of staying at this Haka House a few times and the staff is always so kind and helpful. The cleanliness is almost impeccable. I must say I did not enjoy my stay in a mixed 8 people dorm as much as the female 4 or mixed 4 or even the 2 person dorm because of the unbelievable lack of respect of so many people concerning night time noise, odours, lack of hygiene, having the sound and notifications on their phones loud all evening and night long. Youâd think it was common sense⊠not for everyone! I would never reserve a 8 person dorm again, Iâd rather pay more to have a better chance of having considerate people in my room, especially for long stays. I know this is a guest problem and not at all Haka Houseâs fault but keep in mind when choosing your room.
The property itself is decent, but I would highly recommend to book atleast 3 months in advance if planning to go to Queenstown. The highlight of this property is the location, its top notch, you get the beautiful lake view and all the activity decks are just on the 5-10 mins of walking distance away and bus stop is just next to the property. So, location wise 10/10
This is my second time stating here (4 bunk room and 2 bunk room) and I am always very happy with my stay. The rooms are vacuumed everyday, garbage picked up everyday as well, the bathrooms and kitchen are maintained regularly which makes for a comfortable stay. I like the that there are charging ports in every bed as well as curtains for privacy. The only things that I could say were a little less positive was my check in, no one was at the front desk as it was late, the self check in did not find my reservation and I did not have a phone so I could not call the night number so I had to wait quite a while to find someone who could lend me their phone. The second thing is that the laundry went up by 2$ since 9 months ago which I think is an unnecessary raise but I can still understand.