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HOTEL & SPA DOÑA URRACA QUERETARO

3.0 star property

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Photo gallery for HOTEL & SPA DOÑA URRACA QUERETARO

Enjoy meals in a warm and inviting space with an open archway leading to the outdoors.
Two beds with matching bedding, a nightstand, and a large abstract artwork adorn this stylish room.
Relax by the serene pool surrounded by lush greenery and mature trees.
Enter a serene courtyard with a stone archway and beautifully maintained gardens.
Enjoy a communal dining experience with tables set for a warm and inviting meal.

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Air conditioning
  • Parking included

Explore the area

Map
117 C. 5 de Mayo La Cruz, Querétaro, QUE, 76020
  • Aqueduct of Santiago de Querétaro
    ‪12 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪15 min walk‬
  • Corregidora Stadium
    ‪5 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Single Room, Garden View

Deluxe Single Room, Garden View | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Single Room, Garden View

8.4 out of 10
Very good
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 2 Queen Beds

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About this property

HOTEL & SPA DOÑA URRACA QUERETARO

Hotel with free breakfast, near Josefa Ortiz de Domínguez Auditorium
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, spa services and free use of bicycles are on-site. Change of towels is available on request
HOTEL & SPA DOÑA URRACA QUERETARO offers 24 accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include a shower. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, Swedish massages and facials.
During your stay at HOTEL & SPA DOÑA URRACA QUERETARO, you're just a quick walk from Plaza de Los Fundadores. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include 2 meeting rooms, laundry facilities and a lift
  • On-site recreation includes complimentary bicycles
  • 12 minutes by foot from Aqueduct of Santiago de Querétaro and a 2-minute drive from Josefa Ortiz de Domínguez Auditorium
HOTEL & SPA DOÑA URRACA QUERETARO offers its guests an outdoor pool and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 2 meeting rooms available. Spa services, a terrace, and a garden are also featured at HOTEL & SPA DOÑA URRACA QUERETARO. Valet parking is free.

This 3-star Querétaro hotel is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 1:00 PM.
HOTEL & SPA DOÑA URRACA QUERETARO has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 300 metres
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:30 AM to 1:00 PM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Free bicycle rentals
  • Outdoor pool
  • Private wine tours

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (94 centimetre wide door)
  • Sign language-capable staff
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

& Spa Dona Urraca Queretaro
HOTEL SPA DOÑA URRACA QUERETARO
HOTEL & SPA DOÑA URRACA QUERETARO Hotel
HOTEL & SPA DOÑA URRACA QUERETARO Querétaro
HOTEL & SPA DOÑA URRACA QUERETARO Hotel Querétaro

HOTEL & SPA DOÑA URRACA QUERETARO Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 4 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Maria del Carmen

Stayed 2 nights in Apr 2025

10/10 Excellent

sabrina, Miamlf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a nice tranquil feeling. Front desk staff very pleasant. Restaurant staff seemed a little cool though. Lighting in the bathroom over the sink needs some improvement!
Stayed 3 nights in Mar 2025

10/10 Excellent

katyanna

Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia, Rio Rancho

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful property. Breakfast was great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Dylan

Stayed 2 nights in Feb 2025

8/10 Good

Jeffery

Stayed 2 nights in Dec 2024

6/10 Okay

Marie-Therese

Stayed 4 nights in Jan 2025

8/10 Good

philip

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Westley

Stayed 1 night in Sep 2024

10/10 Excellent

Ramiro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Fausto

Stayed 1 night in Mar 2025

2/10 Terrible

Adriana

Disliked: Staff & service, property conditions & facilities
Chocaron mi
Stayed 2 nights in Mar 2025

10/10 Excellent

sindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta!! Es hermosa la propiedad, es apacible con una bella vista dentro del hotel. todo el personal es super amable y tiene una excelente ubicación. Cada que pueda regresaré a hospedarme ahí!
Stayed 2 nights in Apr 2025

8/10 Good

Jean Michel

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Raul

Stayed 1 night in Jan 2025

10/10 Excellent

sindy

Liked: Cleanliness
Excelente!! Me encantó el hotel, la recepción, la ubicación y la amabilidad de la gente que me atendió! Voy a regresar!! Muchas gracias!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Brianda

Travelled with family
Liked: Amenities
Muy cómodo
Stayed 2 nights in Nov 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper amable el personal
Stayed 3 nights in Jan 2025

8/10 Good

María Estela

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo, sin embargo para el precio, considero que ya deben tener acuerdos con lugares cercanos que puedan enviar alimentos y medicamentos de manera más fácil.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosa María

Stayed 2 nights in Jan 2025