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Hotel Madero

3.5 star property
VIP Access

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Photo gallery for Hotel Madero

Enter a welcoming lobby with a stone archway, comfortable seating, and a reception desk.
Property video
Relax in a serene courtyard with a dining table and wicker chairs surrounded by lush greenery.
Stunning views of the surrounding cityscape await from the balcony, accessible through the stone archway.
Stroll through a serene, green-lined alleyway between two historic buildings.

Popular amenities

  • Breakfast available
  • Parking included
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Madero No 69, Col. Centro, Querétaro, QUE, 76000
  • Josefa Ortiz de Domínguez Auditorium
    ‪3 min drive‬
  • Aqueduct of Santiago de Querétaro
    ‪3 min drive‬
  • Corregidora Stadium
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Double Room, 2 Queen Beds

Premium Double Room, 2 Queen Beds | 1 bedroom, down duvets, in-room safe, desk

Premium Double Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed | 1 bedroom, down duvets, in-room safe, desk

Comfort Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | 1 bedroom, down duvets, in-room safe, desk

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, down duvets, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, 2 Double Beds

1 bedroom, down duvets, in-room safe, desk

Executive Double Room, 2 Double Beds

8.8 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, down duvets, in-room safe, desk

Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed | 1 bedroom, down duvets, in-room safe, desk

Junior Studio Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds | 1 bedroom, down duvets, in-room safe, desk

Superior Studio Suite, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Double Room, 1 Queen Bed

Senior Double Room, 1 Queen Bed | 1 bedroom, down duvets, in-room safe, desk

Senior Double Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elite Double Room, 2 Double Beds

Elite Double Room, 2 Double Beds | 1 bedroom, down duvets, in-room safe, desk

Elite Double Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, down duvets, in-room safe, desk

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior with Street View

1 bedroom, down duvets, in-room safe, desk

Double Room Superior with Street View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Executive

1 bedroom, down duvets, in-room safe, desk

Room Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior

1 bedroom, down duvets, in-room safe, desk

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

1 bedroom, down duvets, in-room safe, desk

Double Room Superior

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior

1 bedroom, down duvets, in-room safe, desk

Room Superior

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Executive

1 bedroom, down duvets, in-room safe, desk

Double Room Executive

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Double Beds

View all photos for Room Superior

1 bedroom, down duvets, in-room safe, desk

Room Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

1 bedroom, down duvets, in-room safe, desk

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Master

1 bedroom, down duvets, in-room safe, desk

Double Suite Master

  • Sleeps 2
  • 2 Queen Beds

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About this property

Hotel Madero

Hotel with free valet parking, steps from Querétaro Museum of Art
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free valet parking are also provided. Additionally, tour/ticket assistance, a front desk safe and a reception hall are on-site.
Hotel Madero offers 44 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets. 34-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Madero. During your stay, you're just a quick walk from Guerrero Garden. Free WiFi in public areas, free valet parking and breakfast (surcharge) are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Querétaro Museum of Art and 4 minutes on foot from Querétaro Regional Museum
Hotel Madero offers its guests a terrace, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. The business-friendly Hotel Madero also features dry cleaning/laundry services, a front desk safe, and a lift. Self parking and valet parking are free.

This 3.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 220 to 220 for adults and MXN 220 to 220 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Madero

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 220 to 220 for adults and MXN 220 to 220 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Madero Queretaro
Madero Queretaro
Hotel Madero Hotel
Hotel Madero Querétaro
Hotel Madero Hotel Querétaro

Hotel Madero Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 381 out of 546 reviews
Rating 8 - Good. 131 out of 546 reviews
Rating 6 - Okay. 24 out of 546 reviews
Rating 4 - Poor. 6 out of 546 reviews
Rating 2 - Terrible. 4 out of 546 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in great location

The location of this hotel is unbeatable, right in the heart of downtown Queretaro, close to everything. There were a couple of hiccups during check-in and the staff promptly resolved them. The room was comfortable and had all the amenities I expected. A couple of things though, Hotels.com advertises that this hotel has a spa and they DO NOT, the front desk told me they could send someone but they never gave me the price list or any info about it. The other comment is about the bath towels, they are a little old with frayed hems. Other than that my stay was comfortable with daily room service, the hotel was clean, and the service was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jorge

Stayed 2 nights in Apr 2025

10/10 Excellent

DULCE, SHERMAN OAKS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Madero is a charming hotel in walking distance to museums, shops, and lots of colonial architecture. Our visit was short, but our first floor room had everything we needed, and we slept well - I couldn't have asked for more.
Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Stayed 5 nights in Mar 2025

10/10 Excellent

Roberto Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De los mejores hoteles en los que me he quedado en Queretaro centro. El unico detalle es que si tuviera estacionamiento propio seria un plus, muy amable la gente de valet, pero seria un plus
Stayed 1 night in Apr 2025

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very pleasant, clean, and service was outstanding. The only things I would mention is that the rooms do not have a minifridge or microwaves. The hotel staff went above and beyond to make our stay comfortable. I needed some ice for an injury and they got me what I needed at no extra charge. Location can't be beat. Would definitely stay here again and recomend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

celso, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right in the heart of the Historic Center with lots of restaurants and shopping establishments. There was no restaurant inside the hotels though.
Stayed 7 nights in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location in the historic district, so there was a lot to see and do within a very walkable distance. The staff was extremely helpful. The front desk attendants mostly spoke english in addition to spanish, which was awesome for me! I'd stay here again!
Stayed 4 nights in Feb 2025

6/10 Okay

Zef

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Inside a beautiful neighbourhood, but no noise cancellations, also only a window is towards the corridor, noisy in the morning. Overall fine.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniela, North Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay, nice staff and location
Stayed 1 night in Feb 2025

8/10 Good

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Stay Was Pretty Good. Few Issues But They Were Able To Fix It. Staff Is Amazing Making The Stay Very Welcoming. I Would Stay There Again
Stayed 4 nights in Feb 2025

10/10 Excellent

Gustavo

Stayed 1 night in Jan 2025

6/10 Okay

Marco, Seattle

Liked: Cleanliness
Disliked: Amenities
Beds are smaller than what they offered and overcharged
Stayed 2 nights in Jan 2025

8/10 Good

Maria E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice centrally located. A bit hard to find where to park, but once connected with the hotel and received better instructions it helped.
Stayed 1 night in Jan 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
It is really close to a bunch of places you’d love to visit
Stayed 2 nights in Jan 2025

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Morris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all: location! Steps from key sites in the Centro Histórico. The rooms: very nice and well-equipped, albeit in our case small and windowless. Relatively quick hot water in the shower and very nice fixtures in the bathroom. Minor cons: No access by car to the front door of the hotel; free valet parking helped as did quick offers for help with luggage. We expected breakfast to be available at the hotel (per the Expedia listíng), but the listing was in error. But several good places for breakfast are available nearby. The quoted a price equal to the room cost divided by 24 per hour (in this case $3), for late checkout. Highly recommended!
Stayed 4 nights in Dec 2024

10/10 Excellent

thomas, N chesterfield

Liked: Staff & service, amenities, property conditions & facilities
Excellent room an staff
Stayed 5 nights in Dec 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean comfortable room, only thing I didn’t like was that it didn’t have a window it felt a bit claustrophobic and the TV didn’t work other than that it’s a nice hotel with friendly staff and located within walking distance of many restaurants and shops
Stayed 5 nights in Dec 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Property location can't be beat. Parking is a hassle as a valet needs to meet you on the street and takes your car from there. The hotel is only a few doors down from here, but you're on a busy, busy street and the ability to park and swap with the valet could be dicey. I ended up waiting over 15minutes before a valet showed up even though i had communicated with the desk 30min before arriving and provided an exact eta. You will need to give the desk a 15-20min heads up to get your car... that said, i never used or needed the car once while staying at this location. And other than the initial delay in getting a valet to take the car, the staff here is excellent and very accomodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

ELVA, DUNCANVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and felt safe during our stay. Shopping and dining at your fingertips. Staff was very courteous and attentive. Booked our tours with hotel. Will be back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal for visiting the centro area and is quiet at night because of the pedestrian only section of Madero street.
Stayed 5 nights in Dec 2024

10/10 Excellent

Javier

Stayed 2 nights in Nov 2024