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Hotel O Puente

3.0 star property

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Photo gallery for Hotel O Puente

Stroll across the courtyard, where a serene lawn and tranquil fountain create a peaceful atmosphere.
Enjoy a casual meal under the pergola with a beautifully set table.
Relax by the pool in a serene outdoor setting surrounded by lush greenery and shaded by trees.
Guests can dine or socialize at the tables and chairs, surrounded by a collection of white ceramic plates.
Stroll through the beautifully manicured lawn surrounded by lush trees and a serene stone fountain.

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Av. Lic. Benito Juárez Pte. 185 centro, San Juan del Río, QUE, 76807
  • TecMilenio University San Juan del Rio Campus
    ‪14 min walk‬
  • Nuestra Senora de Guadalupe Church
    ‪17 min walk‬
  • Cavas Freixenet
    ‪10 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪42 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 8
  • 4 Double Beds

View all photos for Family Triple Room

1 bedroom, free WiFi, bed sheets

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | 1 bedroom, free WiFi, bed sheets

Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | 1 bedroom, free WiFi, bed sheets

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

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CHF 43 total
Includes taxes & fees
12 Aug - 13 Aug
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About this property

Hotel O Puente

Hotel in San Juan del Río with free breakfast and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a coffee shop/cafe, a children's pool and a 24-hour front desk.
Hotel O Puente offers 34 accommodations with complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Hotel O Puente, you'll be within walking distance of Senor del Sacro Monte Temple. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Just a 1-minute drive from Senor del Sacro Monte Temple and a few minutes from Fundadores Square
Hotel O Puente offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Self parking is free. A complete renovation of Hotel O Puente was completed in February 2022.

This 3-star San Juan del Río hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Hotel O Puente has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Renovated entire property - February 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel O Puente

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel O Puente Hotel
Hotel O Puente San Juan del Río
Hotel O Puente Hotel San Juan del Río

Hotel O Puente Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 106 reviews
Rating 8 - Good. 32 out of 106 reviews
Rating 6 - Okay. 17 out of 106 reviews
Rating 4 - Poor. 17 out of 106 reviews
Rating 2 - Terrible. 10 out of 106 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything withing normal
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Feb 2024

4/10 Poor

José Antonio, Anahuac

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are not in good condition.
Stayed 1 night in Jan 2024

2/10 Terrible

Eva, Waukegan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty, the bathrooms were dusty it looks like they didn't clean. Not enough toilet paper. Dirty blinds, a dead flies in the windows. I don't recommend this hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

leticia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion al cliente es pesima, inclusive la recepcionista me sugirio cancelar mi reservacion porque su incapacidad profesional no pudo resolver un problema comun. Las instalaciones estan rotas la taza del baño rota, las ventanas rotas, gotera en las llaves del baño, ropa de cama muy vieja y amarillenta, el televisor se quedo sin servicio de cable, es una lastima porque tiene una excelente ubicacion.
Stayed 2 nights in Nov 2023

4/10 Poor

Clemente

Stayed 1 night in Sep 2023

10/10 Excellent

José luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar, desayuno incluido muy básico
Stayed 2 nights in Aug 2023

4/10 Poor

Bernadette

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The restaurant was good, but the rooms were dirty, and didn’t have a fan
Stayed 2 nights in Jul 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There property needs renovation, there is no hot water, and our room was flooded during our stay. I'm not sure if I would recommend this hotel.
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurant at the hotel. Rooms were very nice and clean. However, in the early morning when we left there was no hot water for a shower. Other than that, very much enjoyed my stay.
Stayed 1 night in Feb 2021

2/10 Terrible

Eduardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesima experiencis

Hotel con fotos bonitas para mostrar por Internet. La realidad que experimentamos fue: Intaalaciones en malas condiciones, cama incomoda y vieja, no hay toallas, te ponen 2 sobrecitos de shampoo, habitacion sucia, lavabo viejo y la llave del agua a punto de romperse de oxidada, jardines descuidados, alberca sucia, y la atencion de su personal con muy mala actitud.
Stayed 4 nights in Apr 2025

8/10 Good

Jose Antonio

Liked: Staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Lili Monserrat

Travelled with family
Disliked: Staff & service
Al momento del check in, el personal te da otras habitaciones diferentes a las que habías reservado
Stayed 2 nights in Apr 2025

6/10 Okay

Laura Iveth

Travelled with family
El lugar está bonito, sin embargo está descuidado, No había caliente, al llegar queríamos un baño, pues llegamos muy asoleados y cansados y con hambre; tardaron 40 min en tener y eso nos retrasó mucho en salir a cenar y regresar a descansar.
Stayed 1 night in Apr 2025

6/10 Okay

Damariz

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mucho ruido desde temprano ya que empiezan a limpiar las habitaciones, la colcha de una cama sucia, el baño sucio y con un olor desagradable toda la noche, el desayuno no fue de mi agrado.
Stayed 1 night in Apr 2025

10/10 Excellent

GUSTAVO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente atención la habitación está muy limpia
Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Stayed 4 nights in Apr 2025

10/10 Excellent

Adán

Liked: Cleanliness, staff & service, property conditions & facilities
g
Stayed 1 night in Apr 2025

6/10 Okay

CLAUDIA

Business traveller
Liked: Cleanliness
Disliked: Amenities
No tuve agua caliente a pesar de que se le avisó
Stayed 2 nights in Mar 2025

8/10 Good

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

jaqueline

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

A la entrada no tienen señalización del estacionamiento no hay cajones marcados tienes que adivinar donde quedarte y el control de la TV no funciona pero lo peor no había una toalla en el hotel ni para secarte las manos y al pedir dijeron que no tenían sin ofrecer mayor solución
Stayed 1 night in Jan 2025

6/10 Okay

saul

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Mala experiencia

No recomiendo ya que la cama muy dura y se notaba sucia las,sabanas animalitos insectos en la habitación el baño muy pequeño la regadera con un espacio de menos de 1 metro cuadrado y con cortina muy incomodo
Stayed 2 nights in Jan 2025