Hotel Villa del Villar

2.0 star property

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Photo gallery for Hotel Villa del Villar

Terrace/patio
Exterior
Desk, iron/ironing board, WiFi, bed sheets
Treatment room
Bathroom | Shower, towels, soap, shampoo

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Vicente Guerrero sur 33, col. Centro histórico, Querétaro, QUE, 76000
  • Santa Rosa de Viterbo Temple
    ‪9 min walk‬
  • Aqueduct of Santiago de Querétaro
    ‪3 min drive‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪3 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪30 min drive‬

Room options

Standard Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Villa del Villar

Colonial hotel in Querétaro with a 24-hour front desk
Dry cleaning, a 24-hour front desk and tour/ticket assistance are available at this hotel. WiFi in public areas is free. Other amenities include barbecues.
Hotel Villa del Villar offers 10 accommodations with fans. LCD televisions come with cable channels.

Bathrooms include a shower. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Villa del Villar, you're just a quick walk from Capuchin Crypt. You'll find features such as free WiFi in public areas, plus dry cleaning service and a local area shuttle (surcharge).
  • Free Wi-Fi in some public areas
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Just a 5-minute walk from Temple of Santa Clara and 5 minutes on foot from Templo de Santo Domingo
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee
As a guest of Hotel Villa del Villar, you'll find a terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Colonial Querétaro hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 300 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Villa Villar Queretaro
Hotel Villa Villar
Villa Villar Queretaro
Hotel Villa del Villar Hotel
Hotel Villa del Villar Querétaro
Hotel Villa del Villar Hotel Querétaro

Hotel Villa del Villar Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 34 out of 145 reviews
Rating 8 - Good. 47 out of 145 reviews
Rating 6 - Okay. 30 out of 145 reviews
Rating 4 - Poor. 14 out of 145 reviews
Rating 2 - Terrible. 20 out of 145 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
NO WIFI, NO HOT WATER, NO PARKING Breakfast starts late My rental car got towed when parallel parked outside of this property. The police notified the hotel twice. I was the only guest. All they had to do was call up to my room or knock on my door and I could have moved the car. A total nightmare. Other things... curtains broken, bed uncomfortable. I was trying to support a local business, have spent years in Mexican accommodations, this was terrible.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice comfortable hotel, at Querétaro's downtown. Staff was very kindfull.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
I did not stay and requested a refund but I did not get a refund. The propert was not what they advertised at all. I was given a room with a small window. It felt like a cell. I was forced to rent a room at another hotel at an extra expense.
Stayed 10 nights in Jul 2019

6/10 Okay

jose

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Lovely Place

It is a lovely hotel. The room was big and clean which is the most important, no ac but hot water even though it is hot in Queretaro. The breakfast was OK, fresh ingredients and friendly stuff. Over all, I wont stay again but for someone traveling on a budget it is a perfect place. I do highly recommend to travel to Queretaro very safe and friendly place.
Stayed 3 nights in May 2019

8/10 Good

Nina, Mass

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, as were the beds, but the shower was a mess, spurting water all over. Someone at the desk said they were about to replace the showers, and we hope this will happen soon.
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic, no frills accommodations. Conveniently located.

10/10 Excellent

Jean, calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small & cute

Villa del Vilar gave us 2 rooms in the back across from each other, which we appreciated. My room had a fan and a small heater., which I used a couple of times to warm up the room. Lots of hot water, just let it run for awhile. Breakfast is light. Fruit with yogurt, toast & coffee.
Stayed 4 nights in Feb 2018

8/10 Good

Benjamin

Liked: Staff & service, room comfort

Decent

Great location. Not perfect, but decent value.
Stayed 1 night in Dec 2017

2/10 Terrible

Stuart

Disliked: Staff & service, property conditions & facilities

Breach of Contract, with worse to come.

First room was damp, moldy and shared its air with the exhaust of two gas heaters further down the corridor. If this was the UK, the owner would have committed a criminal offence. Personally I don't like breathing traces of carbon monoxide, but each to their own. (although Hotels.com didn't care. NB:- They are happy to phone owners but expect victims to phone them.). - Less serious:- No longer do you get coffee in the room as the coffee makers have all been removed. At breakfast you receive a few tiny slices of fruit with a spoonful of yogurt, 1.5 slices of toast, and coffee. That's it. You are refused more if you have the temerity to ask. The current description is a total lie, hence the title of my review. The 'hotel' is under new cynical, gouging management. Even the pleasant staff are embarrassed. Keep Away.
Stayed 7 nights in Dec 2017

10/10 Excellent

Tje Masked Post, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to central downtown

On arrival, we found the hotel very pleasing to look at, but the room assigned did not have a desk for my computer, so the persons at the front desk upgraded us to a SUITE at the very top of the hotel, complete with desk, refrigerator, in-room coffee, and king size bed. The suite consisted of the bedroom, a sitting room and bath. However, getting to that suite involved about 30 stairs, but what a view from the top. It was a very nice hotel,l and I wouldn't expect the same upgrade another time, but they surely showed some class in my case.

8/10 Good

Jesus Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien pero puede mejorar

Muy sencillo el hotel y bonito, el personal muy amable. No tenía más que una frazada muy delgada no tan bueno para época de frío. No pudimos guardar en el refrigerar insulina porque no había personal y el desayuno es a partir de la 9:00 si te levantas temprano no te toca. En general me gusto pero hay detalles a mejorar.
Stayed 2 nights in Dec 2021

8/10 Good

Laura Susana

Stayed 3 nights in Dec 2021

10/10 Excellent

Ricardo Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Claudia

Stayed 1 night in Nov 2021

10/10 Excellent

carlos alberto caballero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PEQUEÑO PERO LIMPIO Y CENTRICO, ACOJEDOR Y AMABLES LOS DE RECEPCION Y NO HAYN NADA QUE NO ME GSUTARA YA QUE ERA ALGO BASICO
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Sábanas manchadas o sucias

Stayed 1 night in Oct 2021

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

2/10 Terrible

Norma Angélica

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

No vale lo que pagas, hotel descuidado

Muy mal hotel, no hay acceso a wi-fi como lo prometen, instalaciones muy descuidadas con humedad, las camas fatales, es lo más importante para tu estadía y están muy duras o muy aguadas, ahí todas chuecas, el desayuno se sirve en un hotel a varios metros de ahí y muy básico, no tienen cocineras, tienes que estar pidiendo todo en recepción por qué no te proporcionan nada, son muy inaccesibles para cualquier cosa y en la habitación solo te ponen un jaboncito de la marca más barata, muebles viejos, etc.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
El desayuno continental no estaba desde la hora que comentaban así como también no había clima en la habitación.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Es un lugar tranquilos y con espacios abiertos para poder pasar el día o solo descansar en la noche. En limpieza encontramos poquita basura que no recogieron de los anteriores inquilinos. El desayuno que ofrecen no lo recomiendo, ya que a nosotros nos toco fruta algo pasada ademas de que solo sirven como 7 pedacitos. En este aspecto recomiendo que se ahorren el tiempo y vayan a desayunar a algun otro lado. Fuera de eso, el hotel se encuetra aceptable para un fin de semana.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hacian falta algunas cosas, tales como no habia papel de baño, no habia agua, un abanico que se estaba deshaciendo. El desayuno que viene incluido, la verdad decepcionante.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Bien para emergencia pero caro

El hotel Villa del villar ya están lleno y nos mandaron al the lit 13 q son de la misma Cadena, no cuenta con estacionamiento pero sí con cochera y aunque estaba libre no nos permitieron estacionarnos ahí y dejamos el coche en la calle, no hay elevador y aún con la rodilla lesionada tuve q subir y bajar escalones, la regadera en pésimo estado llena de sarro, las sábanas percudidas y con manchas, con apariencia demasiado viejas, al principio nos negaron el desayuno q venía incluso en la reservación pero al final accedieron, (fruta café y pan), nunca nos ofrecieron nada más aunque fuera de pago, la relación precio calidad se queda corta muy caro para las condiciones en general, una noche antes reserve en el hotel HNL con la misma tarifa y 100 % en mejor en todos los servicios, quisimos conocer ese hotel y nos decepcionó.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención
Stayed 2 nights in Jul 2021