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La Casa de la Marquesa

4.0 star property
VIP Access

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Photo gallery for La Casa de la Marquesa

Presidential Room, 1 King Bed | Premium bedding, down duvets, in-room safe, individually decorated
Terrace/patio
32-inch LED TV with cable channels, TV
32-inch LED TV with cable channels, TV
Presidential Room, 1 King Bed | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Madero 41 Centro, Querétaro, QUE, 76000
  • Place, Zenea Garden
    ‪2 min walk‬
  • Place, Querétaro Cathedral
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Studio Suite, 1 King Bed

Royal Studio Suite, 1 King Bed | Premium bedding, down duvets, in-room safe, individually decorated

Royal Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Studio Suite, 2 Queen Beds

Royal Studio Suite, 2 Queen Beds | Premium bedding, down duvets, in-room safe, individually decorated

Royal Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Room, 1 King Bed

Presidential Room, 1 King Bed | Premium bedding, down duvets, in-room safe, individually decorated

Presidential Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite, Two Queen Beds

Imperial Suite, Two Queen Beds | Premium bedding, down duvets, in-room safe, individually decorated

Imperial Suite, Two Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Imperial Suite, King Size Bed

Imperial Suite, King Size Bed | Premium bedding, down duvets, in-room safe, individually decorated

Imperial Suite, King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room, 1 King Bed

Royal Room, 1 King Bed | Premium bedding, down duvets, in-room safe, individually decorated

Royal Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Presidential Double Room

Presidential Double Room | Premium bedding, down duvets, in-room safe, individually decorated

Presidential Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

La Casa de la Marquesa

This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a meeting room and a 24-hour front desk are on-site.
La Casa de la Marquesa offers 13 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 32-inch LED televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at La Casa de la Marquesa. During your stay, you're just a quick walk from San Jose de Gracia Temple. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Steps from San Jose de Gracia Temple and Neptune Fountain
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the boutique La Casa de la Marquesa. Free self parking is available.

This Colonial Querétaro hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to noon.
La Casa de la Marquesa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 miles
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 135 to 280 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1756
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at La Casa de la Marquesa

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 135 to 280 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Marquesa
La Casa de la Marquesa
La Casa de la Marquesa Hotel
La Casa de la Marquesa Hotel Queretaro
La Casa de la Marquesa Queretaro
La Casa De Marquesa Queretaro
Casa Marquesa Hotel Queretaro
Casa Marquesa Hotel
Casa Marquesa Queretaro
La Casa de la Marquesa Hotel
La Casa de la Marquesa Querétaro
La Casa de la Marquesa Hotel Querétaro

La Casa de la Marquesa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 336 out of 565 reviews
Rating 8 - Good. 129 out of 565 reviews
Rating 6 - Okay. 58 out of 565 reviews
Rating 4 - Poor. 29 out of 565 reviews
Rating 2 - Terrible. 13 out of 565 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Daniela was awesome. The rest of the staff was NOT.
Stayed 5 nights in Nov 2025

6/10 Okay

Mary

Disliked: Amenities, property conditions & facilities
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
Stayed 5 nights in Oct 2025

10/10 Excellent

Brent, Lafayette

Disliked: Amenities
No comment
Stayed 3 nights in Sep 2025

8/10 Good

lauren

Liked: Cleanliness, staff & service, property conditions & facilities
No free breakfast but 20% off. Beautiful property. Housekeeping did not replace bathmat, water and coffee . Friendly,helpful staff. Loved my room.
Stayed 2 nights in Oct 2025

4/10 Poor

Eva

Travelled with group
Disliked: Staff & service, amenities
No free breakfast Charged $200 pesos for 3 lousy tea bags No bottled water in the room on arrival no proper glasses No house keeping no service No place in the bathroom to put your toiletries Warm and cold water didn’t mix well in the shower The hotel lobby depressing the hotel needs a renovation
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 3 nights in Oct 2025

10/10 Excellent

maribel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable place to stay Love it
Stayed 4 nights in Sep 2025

10/10 Excellent

Kevin Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to points of interest in the city. Safe walking area. The hotel is beautiful and very historic. Everyone should get to know the back story. I never ate there, so can’t review the food.
Stayed 4 nights in Oct 2025

8/10 Good

Ginette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and well preserved. Food, especially breakfast buffet, excellent. Our room needed better lighting and a small nightstand beside the bed. The room was not prepared for three people (towels, coffee cups, bottles of water) although that was the reservation. No instruction for parking so we had to pay $468 with NO information how to eliminate or reduce this cost. Otherwise i would highly recommend.
Church plaza near the hotel, lots of live music
Stayed 1 night in Oct 2025

8/10 Good

Frank

Stayed 2 nights in Oct 2025

6/10 Okay

Charlotte

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
It was 1st class, safe, and very enjoyable
Stayed 2 nights in Sep 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was absolutely wonderful
Stayed 2 nights in Aug 2025

8/10 Good

Rodrigo

Stayed 7 nights in Aug 2025

6/10 Okay

Raul Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great historic building, it could be a great experience, but is extremly poorly manage. Must of the staff is friendly, but many drag their feet, don't expect solutions if anything turns wrong (it will), don't expect even apologies. I will not return there for sure.
Stayed 2 nights in Aug 2025

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness, property conditions & facilities
So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!
Stayed 2 nights in Jul 2025

6/10 Okay

sergio

Travelled with family
Liked: Cleanliness, staff & service
I like the location personel attention and the hotel building Didnt like a lot of mosquitoes in room the distance to park your car (about 3 or 4 blocks from hotel) and the noise at night of a patio fountain i have in my room
Stayed 3 nights in May 2025

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
There was no AC in our room. Pretty hot! As they only offered a small fan. Also, no hot water in our shower.
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% Historical

Historical hotel so some discomfort is expected, beautiful property, good bed, good old shower, dark room. You come here for the building. Everyone was very kind and attentive
Stayed 3 nights in Mar 2025

10/10 Excellent

Diana

Travelled with family, Travelled with group
Liked: Amenities
I felt safe. Great location. La Casa de la Marquez’s was an absolutely beautiful building. I felt like I was in the 1800’s. The decor and architecture were amazing. Staff extremely helpful and polite. I would definitely come back
Stayed 3 nights in Apr 2025

2/10 Terrible

Adrain

Stayed 1 night in Mar 2025

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.
Stayed 1 night in Mar 2025

10/10 Excellent

Hebatalla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
Stayed 3 nights in Feb 2025

10/10 Excellent

Dora

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful properly. It’s a wonderful experience. Everything is walking distance and accessible.
Stayed 5 nights in Jan 2025

8/10 Good

Neil, Katy

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
Stayed 2 nights in Feb 2025