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Quinta del Lago

3.5 star property

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Photo gallery for Quinta del Lago

Dining
Presidential Suite | Desk, iron/ironing board, free WiFi, bed sheets
Garden
Exterior
Reception

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room

Explore the area

View in a map
Calle Pohang #134, Carr. SLP-Querétaro Km 26.5, Querétaro, QUE, 76220
  • Place, Querétaro Industrial Park
    ‪4 min drive‬
  • Place, Templo de San Francisco
    ‪9 min drive‬
  • Place, Bicentennial Park
    ‪12 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Desk, iron/ironing board, free WiFi, bed sheets

Presidential Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Quinta del Lago

Hotel in Querétaro with outdoor pool and free breakfast
Along with an outdoor pool, this hotel has a 24-hour business centre and a meeting room. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Quinta del Lago offers 9 accommodations with complimentary bottles of water and a hairdryer. Televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. This Querétaro hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Quinta del Lago, you'll be close to Querétaro Industrial Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute drive from Querétaro Industrial Park and 8 minutes from Templo de San Francisco
  • Airport shuttle service available for a fee
Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Quinta del Lago. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Querétaro hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Quinta del Lago

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 250.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 550.00 per vehicle (return)
  • Crib (infant bed) fee: MXN 250.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Quinta Lago Hotel Queretaro
Quinta Lago Queretaro
Quinta del Lago Hotel
Quinta del Lago Querétaro
Collection O Quinta del Lago
Quinta del Lago Hotel Querétaro

Quinta del Lago Reviews

Reviews

6.8
Rating 10 - Excellent. 27 out of 96 reviews
Rating 8 - Good. 23 out of 96 reviews
Rating 6 - Okay. 16 out of 96 reviews
Rating 4 - Poor. 15 out of 96 reviews
Rating 2 - Terrible. 15 out of 96 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jaime

Stayed 1 night in Jun 2025

2/10 Terrible

Edgar

Stayed 1 night in Sep 2024

6/10 Okay

Rozita

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
No hot water, we stay behind the door for 45 minutes as nobody was in the office for open the door
Stayed 2 nights in Mar 2024

8/10 Good

CHING FENG

Business traveller
Liked: Cleanliness, staff & service, amenities
Muy bonita la vista al laguna, amable la recepcion!
Stayed 1 night in Nov 2023

8/10 Good

Martha Elena

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

ANA

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
El lugar es muy bonito, tranquilo, cómodo. Falta un poco de mantenimiento y mucha atención a la limpieza.
Stayed 1 night in May 2022

4/10 Poor

Emmanuel

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
En mi caso fui a una boda, este hotel quedaba cerca de la hacienda Jofre, por lo que lo tomamos. El dia de la boda, nos quedamos sin agua fría y poca caliente, por lo que fue un tema para poder alistarnos y estar en tiempo; Cuando recibí respuesta de los encargados, ya tenía que salir al evento. El lugar esta muy bonito, sin embargo, le hace falta mantenimiento a muchas areas tanto del exterior, como de los cuartos.
Stayed 2 nights in Aug 2025

8/10 Good

Edgar

Business traveller
Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Joel

Travelled with partner
Liked: Cleanliness, staff & service
Había elegido el lugar porque contaban con alberca, pero estaba sucia y le estaban dando mantenimiento
Stayed 1 night in Jun 2025

10/10 Excellent

Regina

Travelled with partner
Liked: Amenities, property conditions & facilities
Un lugar que da paz
Stayed 2 nights in May 2025

10/10 Excellent

Norma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación estaba cómoda solo la televisión no prendia
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

4/10 Poor

Alberto J

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservé una Master Suite esperando una experiencia de calidad, acorde al nivel que este tipo de habitación sugiere. Lamentablemente, la experiencia estuvo muy por debajo de lo esperado. Desde la llegada, el servicio dejó mucho que desear: el internet simplemente no funcionaba, lo cual fue un problema importante ya que requería conectividad constante por motivos de trabajo. Además, el baño de la suite no tenía agua caliente, una falla inaceptable para cualquier categoría de habitación, y especialmente para una supuestamente “premium”.
Stayed 2 nights in May 2025

8/10 Good

Luis Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno lo recomiendo

Buena
Stayed 1 night in Mar 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy relajante

Excelente lugar, muy relajante.
Stayed 1 night in Apr 2025

2/10 Terrible

Lourdes Verónica

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No reconocieron la reservación, tuve que pagar de nuevo en efectivo, la dueña es una persona grosera y prepotente, la propiedad no tiene nada que ver con las fotos es fraude y su coraje fue porque dice que su tarifa es de 2 mil pesos y que Expedia regala su propiedad al dar un costo tan bajo, no me dieron acceso a mi habitación hasta las 11 de la noche y todo el tiempo hubo ruido no nos dejaron dormir y la cama súper incómoda. No recomiendo este hotel para nada hasta los empleados se quejaron del trato que les da la dueña. Los empleados fueron amables pero las instalaciones y la dueña son horribles y no vale la pena pagar por hospedarte en un lugar horrible. No nos dieron el desayuno continental que decía la página de Expedia que incluía la noche de hospedaje un total fraude
Stayed 1 night in Apr 2025

6/10 Okay

Rodrigo Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities
El servicio estuvo bien, el único inconveniente fue que en una de las habitaciones que pedí me entregaron toallas rotas, los instrumentos de limpieza personal (jabón y papel higiénico) estaban llenos de polvo y no contaba con agua.
Stayed 1 night in Mar 2025

10/10 Excellent

DIANA LAURA

Stayed 5 nights in Mar 2025

2/10 Terrible

Ana Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llegue a la 1 ya que previo me comuniqué para ver si podía hacer check in antes y me comentaron q si. El lugar está muy descuidado,la alberca sucia y nada q ver con las fotos q hay en la página
Stayed 1 night in Mar 2025

2/10 Terrible

karent

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mal no había recepción y ni es lo que ofrece.

Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Stayed 2 nights in Mar 2025

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien

Todo muy bien muy agusto sin problema me volvería a hospedar
Stayed 2 nights in Mar 2025

6/10 Okay

Alejandro Rafael

Travelled with family
Disliked: Staff & service, property conditions & facilities

Buena vista al lago, mal servicio.

Cuándo llegamos no había personal suficiente, una sola persona para recibir, entregar habitación etc. se tardaron mucho en atendernos. Prometen desayuno incluido pero el desayuno era solo café y pan con mermelada. El tostador no funcionaba bien y ni siquiera servilletas pusieron y no había nadie a quien pedir apoyo. El lugar es bonito pues está junto al lago. Pero atención y el servicio no es nada recomendable.
Stayed 1 night in Feb 2025