First off, the host was all about meeting me there and pester me about when I would be there to get the key. No lockbox or anything like that. I had to work to late to meet him so he left the key anyway after a 1:45 minutes long voicemail at work and multiple texts. I get there after a long hard day and the place is 84 degrees. Air is set to 58 but it is 84 degrees. Call host said he had air on all night and day and I said peace out. I worked all day in the heat that is why I paid for a room to not be in the heatâŠ.. No refund offered, nothing place is a huge, huge, huge waste of time and money.