Embassy Suites by Hilton Raleigh Durham Research Triangle

3.5 star property

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Photo gallery for Embassy Suites by Hilton Raleigh Durham Research Triangle

Lobby
Indoor pool
Dinner served
Dinner served
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Room service

Explore the area

View in a map
201 Harrison Oaks Blvd, Cary, NC, 27513
  • The Umstead Spa
    ‪8 min walk‬
  • Lenovo Center
    ‪5 min drive‬
  • North Carolina State Fairgrounds
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪8 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible (Hearing)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(6 reviews)
  • 46 sq m
  • Sleeps 6
  • 1 King Bed

Presidential Suite, 1 King Bed (Mobility & Hearing)

  • 99 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower, In-room air purification)

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (Wellness, In-room air purification)

7.0 out of 10
Good
(2 reviews)
  • 46 sq m
  • Sleeps 6
  • 1 King Bed

Premium Suite, 2 Double Beds, Corner

7.4 out of 10
Good
(3 reviews)
  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(21 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Hospitality)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Accessible (Hearing)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Corner

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Raleigh Durham Research Triangle

Suburban hotel with free breakfast and free airport shuttle
This hotel features an indoor pool, a restaurant and a fitness centre. Cooked-to-order breakfast is free. Other amenities include a bar/lounge, WiFi in public areas and a business centre.
Embassy Suites by Hilton Raleigh Durham Research Triangle offers 273 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Kitchenettes offer fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Raleigh Durham Research Triangle. During your stay, you'll be within walking distance of The Umstead Spa. Enjoy features like a free round-trip airport shuttle and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from North Carolina State University and 6 minutes from North Carolina State Fairgrounds
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Raleigh Durham Research Triangle offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre, 15 meeting rooms, and limo/town car service. Event space at this hotel measures 20066 square feet (1864 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Raleigh Durham Research Triangle. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Raleigh Durham Research Triangle was completed in January 2020.

Smoking is allowed in designated areas at this Cary hotel.

Guests are served a free cooked-to-order breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Bistro In the Park – This restaurant only serves dinner.
Crystal Falls Lounge – This cocktail bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 4.95 per 24-hour period)

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight
  • Limo/town car service
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bistro In the Park
  • Crystal Falls Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,066 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 0.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Durham/Research Triangle
Embassy Suites Raleigh
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle Cary
Embassy Suites Raleigh Durham/Research Triangle Hotel
Embassy Suites Raleigh Durham/Research Triangle Hotel Cary
Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites by Hilton Raleigh Durham Research Triangle Cary
Embassy Suites by Hilton Raleigh Durham Research Triangle Hotel

Embassy Suites by Hilton Raleigh Durham Research Triangle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1004 reviews
Rating 8 - Good. 181 out of 1004 reviews
Rating 6 - Okay. 71 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Safwan

Stayed 1 night in May 2025

6/10 Okay

Lori

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was great.
Stayed 1 night in May 2025

10/10 Excellent

Milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well place to spend sometime
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.....may want to consider remodeling the the bathtubs...otherwise we will definitely return back to this hotel.
Stayed 5 nights in May 2025

10/10 Excellent

James, McKees Rocks

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was easy to get to. The breakfast began at 6:00 which included an omelette station. Room was spacious with nice bathroom facilities. Would definitely go back and stay
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall! Convent place to airport, shuttle was great! Breakfast was good, big variety. Room was clean!
Stayed 1 night in May 2025

6/10 Okay

Melodi

Stayed 1 night in May 2025

4/10 Poor

India

Stayed 1 night in May 2025

10/10 Excellent

Felipe

Stayed 2 nights in Apr 2025

10/10 Excellent

Thania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Steffany

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend.
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great stay! Room was spacious, comfortable and clean. The breakfast staff were attentive and polite.
Stayed 1 night in May 2025

6/10 Okay

Rebecca

Travelled with partner
Liked: Amenities
There is a charge to park at the hotel (even if you are a guest). So you pay to stay and then a third party company charges you to park. This does not make sense to me and I will not return. I have stayed at other Embassy Hotels and this one was just okay. Shower curtain didn’t really fit so water always got all over the floor.
Stayed 2 nights in May 2025

10/10 Excellent

Tosha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Prince

Business traveller
Disliked: Property conditions & facilities
Amenities are outdated. Toilet water tank needs replacing as it kept breaking every few times i used it. Customer service needs a little bit more attention
Stayed 2 nights in May 2025

8/10 Good

Donna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
My stay overall was nice. However, there was a significant past leak noted on the ceiling with what appeared to be black mold. I reached out to maintenance, black mold was not acknowledged, however that section was sprayed with bleach upon my request. It did make my breathing feel better. I did request that room be closed after my check out until the necessary repairs were made. There were no other rooms available and it didn’t feel like finding another hotel as this was graduation weekend any many of the nicer hotels were booked. I was told that I would receive 5000 points for a two night stay to compensate my stay. However, when I returned home, I reached out to Hilton Honors and was told that 5000 points is not enough for a two night stay. I don’t appreciate being lied to and would like my two night stay honors points. Also, the rooms could be cleaner from dust.
Damaged ceiling from past leak with appearance of black mold
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Amenities
Very well maintained
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Valeriia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay. Sparkling clean spacious room, comfortable bed, good breakfast with plenty of options. Amazing staff. I would stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Boning

Stayed 2 nights in May 2025

4/10 Poor

Frank

Travelled with family
Disliked: Staff & service, room comfort

Bad Experience

Toilet tank water run all night making it in possible to get a goodnight sleep the first night. No room service cleaning until we left when we had remove the No Disturb sign from our door. Explanation given to me by the front desk was this service needs to be requested a day in order for it to be scheduled. Only one of the two phones in the room had a dial tone in order to use. And with that, the front desk button always gave a busy signal. Consequently, I had to physically each time go to the front desk from the 9th room with any questions and concerns.
Stayed 5 nights in May 2025

10/10 Excellent

Going

Stayed 1 night in May 2025

10/10 Excellent

Melissa Baez

Stayed 1 night in Apr 2025

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool water needs to be heated! Lighting in bathroom is not good for shaving!
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were extremely comfortable with plenty of room to exercise or simply allow your partner to sleep should you want to get up early. Complementary breakfasts were superb. I cannot recommend this hotel too strongly - excellent value.
Stayed 3 nights in May 2025