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Extended Stay America Select Suites Durham University

2.0 star property

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Iron/ironing board, free WiFi, bed sheets
Lobby
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
1920 Ivy Creek Blvd, Durham, NC, 27707
  • Place, Bowlero Durham
    ‪3 min drive‬
  • Place, Duke Lemur Center
    ‪3 min drive‬
  • Place, Duke University
    ‪5 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

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About this property

Extended Stay America Select Suites Durham University

Laundry facilities, barbecues and a picnic area are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites Durham University offers 127 air-conditioned accommodations, which are accessible via exterior corridors, and features an iron/ironing board and free toiletries. Kitchens offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

This Durham hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Housekeeping is offered on request and hairdryers can be requested.

During your stay at Extended Stay America Select Suites Durham University, you'll be close to Duke University. Features include free WiFi in public areas and a free area shuttle, plus a local area shuttle.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • 5 minutes by car from Duke University and 8 minutes from Duke University Hospital
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Extended Stay America Select Suites Durham University offers its guests barbecue grills, a vending machine, and a picnic area. Public spaces have free WiFi. Extended Stay America Select Suites Durham University also features laundry facilities, complimentary use of a nearby fitness facility, and a front desk safe.

This Durham hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle

Family friendly

  • Free area shuttle
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Durham University Ivy Creek Blvd
Extended Stay America University Ivy Creek Blvd
Extended Stay America University Ivy Creek Blvd Hotel
Extended Stay America University Ivy Creek Blvd Hotel Durham
Extended Stay America University Ivy Creek Blvd Aparthotel
Extended Stay America Durham University Ivy Creek Blvd Hotel
Extend Stay America Universit
Extended Stay America Durham University Ivy Creek Blvd
Extended Stay America Select Suites Durham University Hotel
Extended Stay America Select Suites Durham University Durham
Extended Stay America Suites Durham University Ivy Creek Blv

Extended Stay America Select Suites Durham University Reviews

Reviews

5.6
Rating 10 - Excellent. 77 out of 427 reviews
Rating 8 - Good. 69 out of 427 reviews
Rating 6 - Okay. 67 out of 427 reviews
Rating 4 - Poor. 78 out of 427 reviews
Rating 2 - Terrible. 136 out of 427 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean basic accomodations at a good rste. Staff was great.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a weekend while up to a sporting event. Room was very clean and he area was nice with alot around us. Would stay. Again for sure
Stayed 2 nights in Oct 2022
Verified review

4/10 Poor

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Strange people hanging around the lobby when checking in, sheets smelled of smoke, strange smell in the room in general, hair in bathroom from previous guests, something splashed on back of bathroon door, cigarette butts outside of doors. It was a quiet stay and front desk lady was nice. Check in was fast (we arrived around 9 pm).
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Sami

Disliked: Cleanliness, amenities, property conditions & facilities
nasty place
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Jian

Disliked: Cleanliness, amenities, property conditions & facilities
nice location, but poorly managed (dirty inside and stairways), airconditioner not function properly (no heat).
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Charles M.

Good neighborhood. Sticky & wet room, walls, floor, bed. No real personnel, breakfast not offered as advertised, no help with TV remote that was not what screen described. Will never stay in one of this chain’s places. Was quiet but really one of worst places we’ve ever stayed as world travelers in our 80’s.
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Dirty room, dirty propeerty.
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

gary

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice. The property is in pretty bad shape and needs a complete rehab. The first room smelled like smoke. We got moved to a second room which still smelled a little like smoke. Couldn't get the tv's to work, floor was very dirty, room was worn out.
Stayed 1 night in Nov 2022
Verified review

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty. A lot of broken stuff (toilet paper holder, paper towel holder)
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Nick

Disliked: Property conditions & facilities, room comfort
Bugs everywhere smelled like smoke. Nasty and run down. Left after 15 minutes. Worst experience ever.
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities
Checked in, climbed stairs rolling luggage over cigarettes butts and dirty sidewalks, got in room that smelled awful.. Went back to office. They gave me an immediate refund. I will NOT try another Extended Stay
Stayed 3 nights in Apr 2023
Verified review

4/10 Poor

Gary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

You need to do better

We got there and there was no soap, shampoo, towels or remote in the room, light switch didn’t work and 1/2 the light bulbs were out on them. Glad I was just there to sleep because if I was staying it would have made the stay horrible.
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Douglas

Disliked: Cleanliness, property conditions & facilities

Many cockroaches!

Original room not made up. Cockroaches in dresser drawers. Replacement room ok, but bulbs missing in lamps, hard to adjust heat/cooling. Dangerous shower with slippery floor, no grab bar. Staff courteous and helpful. Have stayed here many times, but probably not again.
Stayed 3 nights in Apr 2023
Verified review

2/10 Terrible

Patrick

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing good. This place is low income/section 8 hotel. I don'tind kids, but when they run wild knocking on your door and running off while their parents are getting high in their vehicles. Something is wrong
Stayed 2 nights in Sep 2022
Verified review

2/10 Terrible

Luis

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel has roaches and was very run down. We were moved from one room to another and the second room has roaches as well. We didn’t realize until it was midnight after returning to our room. I didn’t request a second change of room since my mother (senior citizen) was already fatigued The rooms were dirty and in poor condition. Peeling paint, smelled stale. Old dingy carpet. I would like at least half my money back for hotel stay. I would never recommend this hotel to anyone.
Stayed 3 nights in Apr 2023
Verified review

4/10 Poor

Chante'

I booked a 1 bed room suite. When we arrived I was told they haven’t had suites available all day, and that only 2 queen beds were available. We get the key, get to the room and the key doesn’t work. We go back to the lobby get another key, it doesn’t work. The desk clerk comes to the room to use her key it doesn’t work. She asked us to come to the lobby, we wait 15 minutes. She comes back and says she has a Deluxe King room. No extra blanket or pillows in the room.
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful. Don't stay here.

We were supposed to have a suite. They said their suites weren't available and the system shouldn't have let us book it. They comped us a room next door to each other. That's where the good part ends. The key to one of the rooms would stop working and we'd have to go back to the front desk which wasn't open past 8 to get it registered again. It took ten minutes for someone to come to the door after going through a phone tree. There were bugs in the sink and bathtub. The stove was ancient and dirty. The stove of the fridge was filthy. Missing a lampshade on the floor lamp. Both exit doors were missing door sweeps so you could see straight outside! We ended up putting a towel down to try to keep more bugs from getting inside.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Horrible experience

I was highly upset. I sat on my bed and started itching really bad. I pulled back the covers, and my blanket was covered in dog hair. I’m allergic to pet dander, so I have to end up giving myself a shot. I go to the office to let them know, and the female staff is sitting down in the lobby with two of the hotel guests getting her hair done, cursing and being loud. Staff never acknowledged me standing there. The hotel guest the staff was sitting with, asked “ Do you need something.” I reply yes the person that works here. Staff gets up comes behind the desk. I tell her about my blankets being covered in dog hair, and I was having an allergic reaction. She says “ So what you want me to do?” “ Do you want to check out or something?” This was the worst experiences I’ve ever had in my life. Staff is ghetto, rude, and disrespectful. I will never return to this location. Dog hair was on my shirt.
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Brenda

Don’t trust reservations! They don’t matter

From the moment check in started, it was a disaster. Our family traveled from 3 different cities and had very specific needs, hence the reason we chose Extended Stay and booked 10 days prior to our arrival. Check in was at 3:00, and we were there at 3:15. Almost immediately I was told they had over booked and didn’t think they could accommodate us. What???? We had booked and PREPAID for our rooms, king room and a double queen studio (to accommodate 3 grown men NOT wanting to share a bed). Our king size room was absolutely out of the question but they could give us a tiny single queen room. The associate was trying to be accommodating as this obviously wasn’t her fault. I was made to believe they had found a 2 queen studio but when we get to the room, it’s not a studio. 3 adult men, 2 beds. To put icing on the cake, the toilet did NOT work. I’ve stayed at several beautiful Extended Stay properties. This location is in need of much TLC, employees that seem to be concerned about the distress of this whole fiasco. Claudette was the only one who appeared to care enough to help. Will I fight for a refund???? Absolutely.
Stayed 1 night in Oct 2022
Verified review

2/10 Terrible

jeominoc1@gmail.com

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No vuelvo
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Yender

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Yender

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Sep 2023
Verified review

8/10 Good

APRIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
K
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Nathaniel

Liked: Cleanliness, amenities
Disliked: Staff & service
We picked this because it was convenient to Duke and had two queen beds. Being close to a CVS and shopping center is a big plus. When we checked in late night, we could not find the front manager for 30 minutes! And when the new one came in, she told us they did not have a room for us, even though we had a confirmed reservation. Anyway, she found a room somehow, and we had a total of a 50 mins of wait time 3:00 am with my wife and an autistic child waiting in the car!
Stayed 2 nights in May 2022
Verified review

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities

Filthy

Room was filthy, carpet was sticky and there was no cold water in bathroom sink.
Stayed 1 night in Mar 2022