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Graduate by Hilton Chapel Hill

4.0 star property

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American cuisine
Exterior
Lobby
Presidential Suite, 1 King Bed | Terrace/patio
Lobby

Popular amenities

  • Parking available
  • Housekeeping
  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
311 W Franklin St, Chapel Hill, NC, 27516
  • Franklin Street
    ‪1 min walk‬
  • University of North Carolina
    ‪6 min walk‬
  • UNC Medical Center
    ‪18 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | LCD TV, fireplace

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | LCD TV, fireplace

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Graduate by Hilton Chapel Hill

Hotel with a restaurant, a short walk to University of North Carolina
A restaurant, a 24-hour health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and conference space.
Graduate by Hilton Chapel Hill offers 70 air-conditioned accommodations with fireplaces and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Graduate by Hilton Chapel Hill's great location gets high marks from our customers. During your stay, you're just a quick walk from University of North Carolina. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Trophy Room
  • Self-parking available for a fee
  • Amenities include 2 meeting rooms, conference space and a car charging station
  • On-site recreation includes a 24-hour gym, complimentary bicycles and basketball
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Franklin Street and 7 minutes on foot from University of North Carolina
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Graduate by Hilton Chapel Hill offers its guests a 24-hour health club and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2457 square feet (228 square metres) and includes conference space. The business-friendly Graduate by Hilton Chapel Hill also features coffee/tea in common area, a fireplace in the lobby, and express check-out. Parking is available for a fee.

This 4-star Chapel Hill hotel is smoke free.

Trophy Room – This restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 27 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Trophy Room

Things to do

  • 24-hour health club
  • Basketball
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,457 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges USD 50 for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 27 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Franklin Chapel Hill
Franklin Hotel
Franklin Hotel Chapel Hill
Hotel Franklin
Franklin Hotel Chapel Hill Curio Collection Hilton
Franklin Hotel Curio Collection Hilton
Franklin Chapel Hill Curio Collection Hilton
Franklin Curio Collection Hilton
Graduate Chapel Hill
The Franklin Hotel Chapel Hill
Graduate by Hilton Chapel Hill Hotel
Graduate by Hilton Chapel Hill Chapel Hill
Graduate by Hilton Chapel Hill Hotel Chapel Hill

Graduate by Hilton Chapel Hill Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1000 reviews
Rating 8 - Good. 162 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Marco, BELLE MEAD

Liked: Staff & service, property conditions & facilities
I will definitely visit again
Stayed 1 night in Apr 2025

6/10 Okay

Giada

Stayed 1 night in Apr 2025

10/10 Excellent

Michael, Orange Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was outstanding.
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff/hotel dropped the ball by not informing its guests that there would be a running race on Saturday morning which would leave guests stranded. We checked out at 8am but were stranded on Kenan St with no way out for an hour and a half. Thank God we did not have a flight to catch, but our plans to get out of town were disrupted. Had we known, we could have left earlier. Left a poor taste after an otherwise great stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jake

Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great theme to the hotel. Near all of the restaurants and to UNC
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alison

Stayed 1 night in Apr 2025

10/10 Excellent

chris

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kristine Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, property conditions & facilities

Good not great

The place is fine. We needed the pull out sofa bed and it was horribly uncomfortable. Restaurant on site is average at best. Rooms are nice but our shower head was falling out of the wall, door to enter hotel from garage was broken...it just needs a little TLC.
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Kristin

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Pot smell horrible outside, disgusting from outside the room through the window. We paid extra for a balcony and we could not use it because of the pot smell below. When they called from the front desk they would not change us to a similar room. Only a smaller one with no refund. No sympathy or help. Don't stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Wynne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graduate UNC

Staff was amazing, location is ideal. Great experience
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could this hotel be any cuter?! Seriously. They blended the North Carolina charm and UNC pride so well in the decor! The room felt very homey. The bed was comfortable. The shower was great. Loved the elliptical in the gym, too. They also have a carpeted basketball court in the center of the upstairs, which younger kids would love. What's even better is the hotel is located right on Franklin Street, near many stores and restaurants. It was very walkable to campus.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

SARAH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great especially if you are visiting UNC or even if your just in the area and you are a HUGE sports fan! I had a King bed room with a balcony which I loved having the balcony to walk out on. The only complaint I had was the bathroom was VERY SMALL!! I couldn't open the door fully because it would hit the toilet.
Stayed 1 night in Feb 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
A unique and lovely stay!!
Stayed 1 night in Jan 2025