Hampton Inn & Suites Raleigh/Crabtree Valley

2.5 star property

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Photo gallery for Hampton Inn & Suites Raleigh/Crabtree Valley

Lobby
Terrace/patio
Lobby
Lobby
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3920 Arrow Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪12 min walk‬
  • Place, North Hills Shopping Center
    ‪2 min drive‬
  • Place, Laurel Hills Park
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

One King Bed, Non-Smoking, Accessible

8.4 out of 10
Very good
(15 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Two Queen Beds, Non-Smoking, Accessible

9.4 out of 10
Exceptional
(32 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Studio Suite

9.2 out of 10
Wonderful
(31 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

One King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Two Queen Beds

9.0 out of 10
Wonderful
(64 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Suite, 1 King Bed, Non Smoking

  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hampton Inn & Suites Raleigh/Crabtree Valley

An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a 24-hour business centre, a conference centre and coffee/tea in a common area.
Hampton Inn & Suites Raleigh/Crabtree Valley offers 136 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hampton Inn & Suites Raleigh/Crabtree Valley's great location gets high marks from our customers. During your stay, you'll be within walking distance of Crabtree Valley Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Crabtree Valley Mall and 5 minutes from North Hills Shopping Center
  • Free shopping centre and local-area shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Raleigh/Crabtree Valley offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 4200 square feet (390 square metres) and includes a conference centre. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Raleigh/Crabtree Valley. An area shuttle within 3 mi and A shopping centre shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this Raleigh hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (4,200 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Raleigh/Crabtree Valley
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Hampton Inn & Suites Raleigh/Crabtree Valley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1003 reviews
Rating 8 - Good. 202 out of 1003 reviews
Rating 6 - Okay. 66 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Tracey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was pretty super. We were missing a garbage can under the wet bar, which never ended up showing up like they said, but otherwise great. Pool was really awesome and warm. Super friendly staff. Breakfast was great every day. The bathroom was a little annoying, the doors were not a great configuration.
Stayed 3 nights in Feb 2026

10/10 Excellent

Chanta

Stayed 1 night in Feb 2026

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly helpful staff at front desk.
Stayed 3 nights in Feb 2026

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service
All good
Stayed 2 nights in Nov 2025

10/10 Excellent

Kendra, Grand Island

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly and welcoming! Room and lobby area very clean. Breakfast was really good but would love biscuits and gravy also.
Stayed 3 nights in Feb 2026

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pillows, toilet that doesn’t run all the time after maintenance said he fixed. The inroom telephone only worked using the speaker button. Breakfast not as good as it used to be.
Stayed 1 night in Feb 2026

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities
Nice and friendly staff, clean and large property.
Stayed 4 nights in Feb 2026

8/10 Good

Amy Jean

Travelled with family
Liked: Cleanliness, staff & service
Water was shut off during our stay and pool was dingy, lots of rust and not warm enough. Breakfast was great, room clean, staff professional and helpful.
Stayed 1 night in Feb 2026

6/10 Okay

Elizabeth, Charlotte

Business traveller
Liked: Cleanliness, amenities
Nice staff - very helpful when I needed some assistance with printing work documents as the printer working properly. The hotel was comfortable and clean hotel. Disappointed not convenient to walk to any restaurants. It was a cold night and the HVAC in the room blew cold air. Apparently they are in renovations which will be completed by spring 2026.
Stayed 1 night in Feb 2026

10/10 Excellent

Tatiana

Stayed 1 night in Jan 2026

10/10 Excellent

Raeshelle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Very quiet from inside the room. Clean. Good breakfast, plenty of parking, good location and service.
Stayed 1 night in Feb 2026

10/10 Excellent

Adam and Katee

Liked: Cleanliness, staff & service, amenities
Hampton Inn & Suites Raleigh/Crabtree Valley is an awesome place to stay. Thanks for everything
Stayed 1 night in Feb 2026

8/10 Good

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities
Indoor heated pool was good but some of the features like the fountain in the shallow end didn’t work. Didn’t get my room cleaned once over my three days there which was unfortunate, but other than those issues, it was a great stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lynn

Stayed 2 nights in Nov 2025

10/10 Excellent

Gary

Stayed 1 night in Jan 2026

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
The room was spotless. I didnt ask for an allegen free floor and there was only a little in the air .
Stayed 1 night in Jan 2026

6/10 Okay

Robert

Disliked: Amenities
Entrance was beautiful, front clerk was fine for check in. Rooms are old and definitely in need of a upgrade.
Stayed 1 night in Jan 2026

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot.
Stayed 2 nights in Jan 2026

10/10 Excellent

Amber

Stayed 1 night in Jan 2026

8/10 Good

Rachel

Stayed 4 nights in Jan 2026

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean. Staff was great! The continental breakfast was good. Very close to Crabtree Valley Mall and the Lenovo Arena. Only complaint would be the bed. A little too stiff. Overall a good stay!
Stayed 1 night in Jan 2026

8/10 Good

MARIAN

Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, the bed was really comfortable. The staff was friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and quiet
Stayed 1 night in Jan 2026