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Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Reception
Front of property – evening/night
Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪12 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, North Carolina State University
    ‪4 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds

7.4 out of 10
Good
(31 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

8.4 out of 10
Very good
(42 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

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4.4 out of 5, Excellent, 1,010 reviews
The price is CHF 106
includes taxes & fees
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About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel with free breakfast, near Crabtree Valley Mall
This hotel features a fitness centre, a 24-hour business centre and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Raleigh - Crabtree Valley. During your stay, you'll be within walking distance of Crabtree Valley Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the proximity to shopping
  • Just a 2-minute drive from Crabtree Valley Mall and 6 minutes from North Carolina State Fairgrounds
  • Free local-area shuttle service
  • Cats and dogs welcome free of charge
Homewood Suites by Hilton Raleigh - Crabtree Valley offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A free area shuttle within 3 mi is available. Barbecue grills, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Homewood Suites by Hilton Raleigh - Crabtree Valley. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 430 out of 1002 reviews
Rating 8 - Good. 209 out of 1002 reviews
Rating 6 - Okay. 171 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 100 out of 1002 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Precious

Travelled with partner
Check in was easy
Stayed 3 nights in Sep 2025

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place is totally run down. Arrived the power was out. Dogs barking on our floor. Found dirty clothes and towel after room was cleaned. Pool not covered and pool area unkept with leaves and debris. A huge fallen tree sitting across the dumpster. Just really poorly maintained property for Hilton standards.
Stayed 3 nights in Sep 2025

2/10 Terrible

james

Disliked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
My room nnext to the elevator was buzzzz, buzzzz, every time someone used the elevator.
Stayed 3 nights in Sep 2025

4/10 Poor

Charles

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I am a Hilton Honors Member and try to use Hilton on all my business and personnel trips. The rooms are dated, carpets and furnishings were stained. The first set of room keys did not work for either room (had 2), had to get new keys and to open the door had to turn handle up, not down as normal. Attendant said they have issues all the time. (well then why are they not fixed?) When the AC unit kicked on it made a terribly loud banding noise every time, enough to make you wake up from sleep. The second day, went to the desk to get clean towels and was told until we brought the dirty towels back to the desk we could not get clean towels. Attendant refused to give my wife an extra towel only 2 allowed per room. I have NEVER been refused a towel in any other motel. Due to the AC unit cycling on and banging I got very little sleep, Very disappointed with the property and I will not go back there again.
Stayed 2 nights in Sep 2025

8/10 Good

Robert W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kitchen had 1 pot and 1 pan sized to cook a single egg cooking or storage bowls and only tiny dessert plates. Could improve cookware.
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good stay, very friendly and helpful staff. Building could use some attention, old and weathered outside and inside.
Stayed 1 night in Sep 2025

8/10 Good

Jaymarlon

Stayed 1 night in Sep 2025

6/10 Okay

Clara

Travelled with group
Floors stains carpets needed cleaning room walls stains lack of towels no room cleaning at all
Stayed 4 nights in Sep 2025

8/10 Good

Phillys

Liked: Staff & service, property conditions & facilities, room comfort

Beautiful patio

There were a few things in the room that needed to be repaired like the shower curtain rod was loose causing the water to leak past curtain on floor, light was out in fridge, and cable went out for about 9 hours on the last day of our 3 night stay, but Candice at the front desk made us feel welcome and completely comfortable. She was amazing
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Angela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was very run down The walls were busted up and fixed poorly Sticky gum all over the carpet Cobwebs in every corner
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Quiet
Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My ice maker didn’t work and kitchen sink wouldn’t drain, the garbage disposal was not working. It was hot in my room no matter how low I turned the ac down.
Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities

STINKY WEDDING

Wallpaper and floor trim hanging off the walls, one elevator didnt work, and we had NO TOWELS from Saturday to Sunday. We were at a wedding, my daughter's wedding, and had to attend the reception WITHOUT showers! they would not give us pool towels or towels from other rooms. I've requested a refund for 1 day from each of the 3 rooms i rented for the weekend.
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Stinky Wedding Party!!

The room was fine, it was clean, the hallway looked under construction with wallpaper hanging off and floor trim pulled up, but it wasn't an issue. There was only 1 elevator working. The biggest issue was NO TOWELS on the final 2 days. They wouldn't make exceptions to policy and give us pool towels, they wouldn't give us towels from unoccupied rooms. Their concern was for people using the pools and new people renting rooms the next day. Well...WHAT ABOUT US?? We were there for a WEDDING and couldn't take showers!! Ridiculous!
Stayed 3 nights in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful, the bed was super soft and the room was very up to standards of myself and my wife. The staff were wonderful and very nice especially rhe front desk and lady who was working in the kitchen area.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
No welcome info, pen or notepad in room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Sep 2025

6/10 Okay

Nicol, Villanova

Business traveller
Liked: Cleanliness, staff & service
The property is in a corner with a very dirty outside entrance. Shady people walking around and 1 working elevator. Front desk people were kind upon checking in but not around whenever I entered. It didn’t feel all that safe. Nothing happened but I didn’t get an overall sense of safety and quality. A lot of construction workers and men walking around outside.
Stayed 2 nights in Sep 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
Stayed 1 night in Sep 2025

10/10 Excellent

Alida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Venustiano, Galloway

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 elevator working. Only 1 small luggage cart. BAD!!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Jun 2025