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Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

2.0 star property

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Photo gallery for Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Desk, laptop workspace, blackout curtains, iron/ironing board
Vending machine
Exterior
Vending machine
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

View in a map
3921 Arrow Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪10 min walk‬
  • North Carolina State University
    ‪4 min drive‬
  • Lenovo Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds (Smoke Free)

8.4 out of 10
Very good
(24 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Smoke Free)

8.0 out of 10
Very good
(39 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Hotel with free parking, in the vicinity of UNC REX Hospital
Along with coffee/tea in a common area, this smoke-free hotel has a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Change of towels is available on request
Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center offers 61 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center. During your stay, you'll be within walking distance of Crabtree Valley Mall. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a computer and laundry facilities
  • Just a 5-minute drive from UNC REX Hospital and 5 minutes from North Carolina State University
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center. Free self parking is available.

This Raleigh hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Americas Best Value Inn Crabtree
Americas Best Value Inn Crabtree Motel
Americas Best Value Inn Crabtree Motel Raleigh
Americas Best Value Inn Crabtree Raleigh
Americas Best Value Inn Raleigh
Americas Best Value Inn Raleigh Crabtree
Americas Best Value Inn Crabtree Raleigh Motel
Americas Best Value Inn Crabtree Raleigh Hotel Raleigh
Red Roof Inn Raleigh Crabtree Valley Motel
Red Roof Inn Raleigh Crabtree Valley
Red Roof Raleigh Crabtree Val

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 422 out of 1003 reviews
Rating 8 - Good. 275 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 75 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Monia

Disliked: Amenities, property conditions & facilities
Stayed here because of the price and good average rating ( above 8) but have to say that I will not recommend this hotel. No elevator, moist room, poor condition, dirty carpet.
Stayed 2 nights in May 2025

10/10 Excellent

Brandon

Stayed 1 night in May 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Staff was amazing, the rooms were nice and cozy, my only complaint is that the parking lot is a bit too small for the property
Stayed 3 nights in May 2025

10/10 Excellent

Pahadi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service as always!
Stayed 1 night in May 2025

6/10 Okay

LarReva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s okay

Having to drag my suitcase up a flight of stairs was a deal breaker for me. On top of that, had to park the side of the street due to no space in the parking lot.
Stayed 1 night in May 2025

10/10 Excellent

Fredrick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Kevin

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was run down and dirty
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Diana l

Travelled with family
Liked: Cleanliness, property conditions & facilities
Front desk gentleman was very helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Millie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 2 nights in May 2025

6/10 Okay

Jenny

Liked: Cleanliness
They could do better with the bed.
Stayed 1 night in May 2025

8/10 Good

Gladstone

Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is impecable
Stayed 1 night in May 2025

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Virginia

Stayed 6 nights in May 2025

10/10 Excellent

crystal, Oneida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean friendly staff would definitely stay here again
Stayed 2 nights in May 2025

4/10 Poor

Carlos M., Miami

Disliked: Cleanliness, property conditions & facilities
Afte
Stayed 2 nights in May 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 1 night in May 2025

4/10 Poor

Denise

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Based on reviews of this property we decided to stay while in town for a convention. Two out of four nights we came back to find the beds hadn't been made, there were no fresh towels, the floors hadn't been cleaned and the garbage cans weren't emptied. Two out of four nights the people in the room beside us got in a screaming match, slammed their door repeatedly and one fell down drunk in the hallway outside our room. This happened between 11:30 pm and 1:15 am. The listing said breakfast was included, but the only thing on offer was a coffee machine, a toaster (but no toast) and a microwave. The staff was nice, which was the hotel's only redeeming quality. I wouldn't stay here again on a bet.
Stayed 4 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. The bed was comfortable. Easy in. Easy out. If you want dining you can go across the side street to the Hilton Garden Inn. Very nice.
Stayed 2 nights in May 2025

6/10 Okay

Hunter

Liked: Cleanliness, staff & service
Was good for the price, the pillows were super small and the parking spaces were small as well. Not a bed experience however
Stayed 1 night in May 2025

8/10 Good

Saurabh

Stayed 2 nights in May 2025

10/10 Excellent

John

Stayed 2 nights in May 2025