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Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

2.0 star property

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Photo gallery for Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Comfortable room with two single beds, flat-screen TV, and a small refrigerator.
Simple, modern architecture with a clear entrance and accessible parking.
Experience the sleek lobby with a digital reception desk, circular mirror, and a touch of greenery.
Enjoy a freshly brewed cup at the in-room coffee station, equipped with a coffee machine and a selection of cups and bowls.
Enjoy complimentary Wi-Fi and relax in a stylish space with a central bar area and flat-screen TV.

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
3921 Arrow Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪10 min walk‬
  • North Carolina State University
    ‪4 min drive‬
  • Lenovo Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds (Smoke Free)

8.6 out of 10
Excellent
(23 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Smoke Free)

8.0 out of 10
Very good
(38 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Hotel with free parking, in the vicinity of UNC REX Hospital
Along with coffee/tea in a common area, this smoke-free hotel has a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Change of towels is available on request
Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center offers 61 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center. During your stay, you'll be within walking distance of Crabtree Valley Mall. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a computer and laundry facilities
  • Just a 5-minute drive from UNC REX Hospital and 5 minutes from North Carolina State University
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center. Free self parking is available.

This Raleigh hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Americas Best Value Inn Crabtree
Americas Best Value Inn Crabtree Motel
Americas Best Value Inn Crabtree Motel Raleigh
Americas Best Value Inn Crabtree Raleigh
Americas Best Value Inn Raleigh
Americas Best Value Inn Raleigh Crabtree
Americas Best Value Inn Crabtree Raleigh Motel
Americas Best Value Inn Crabtree Raleigh Hotel Raleigh
Red Roof Inn Raleigh Crabtree Valley Motel
Red Roof Inn Raleigh Crabtree Valley
Red Roof Raleigh Crabtree Val

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 155 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven, Matthews

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance for public transportation and also walking distance to fast food Everything was great
Stayed 1 night in Apr 2025

10/10 Excellent

wrestling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Corey

Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and clean rooms!
Stayed 1 night in Apr 2025

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities
Property was very dated. Customer service was about the only thing good about the visit. Were smell upon entering and throughout hall way. Towels dirty had curly hair embedded into towels.
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice, property was clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older hotel that has been updated, but it is kept very clean. The staff are all friendly and helpful. The coffee is good also.
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Stayed 3 nights in Apr 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Gordon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Budget option but not recommended

I stayed here expecting a budget-friendly experience that still upheld basic cleanliness and comfort. Unfortunately, that wasn’t the case. Despite being read the strict no-smoking policy at check-in—even though we’re non-smokers—our initial room was laden with a heavy smoke odour, forcing us to request a room change. The alternative room was only marginally improved, leaving us overall disappointed. Not surprising when we say other guests smoking in the hallway outside their room doors, but hey, they weren’t smoking in their rooms right! The room conditions raised several concerns. We had to wash our feet before settling in on lumpy beds with bedspreads that bore holes resembling cigarette burns. Additionally, the thin walls allowed almost every conversation from the neighboring room to penetrate our space, further detracting from the comfort of our stay. While I understand that pricing is on the lower end, these issues are hard to overlook. If you value cleanliness and a quiet environment, you might want to consider other options, as this stay did not meet the standards one might expect, regardless of the budget-friendly price.
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fabulously accommodating
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service
The staff really went above and beyond to make sure we were comfortable. The place isn’t fancy but it is clean & a great quiet safe place.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brionna

Liked: Cleanliness
It was okay. Didn't know how to work the shower
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James was great
Stayed 1 night in Apr 2025

4/10 Poor

Kristin

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
With all the new properties in the area, this one looked sad. The lobby was in nice condition and the staff was nice. This property was a little on the unsafe side as there is only exterior access to the 1st floor rooms and there's a staircase down to a business lot that looked abandoned. There was no weatherproofing under the door. The gap was so big I could see daylight. The room was clean but the touchups were sloppily done. THERE IS NO ELEVATOR ON THE PROPERTY. The TV couldn't connect to the network and the fridge was unplugged and took forever to cool. It was within walking distance to a huge mall and a McDs so that was a plus because the traffic patterns in the area were a headache. Upstairs neighbors were beyond noisy as there is no carpet in the room to dampen the sound. Ok place to sleep but that's it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and clean rooms!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy parking
Stayed 1 night in Mar 2025

8/10 Good

melvin

Stayed 1 night in Mar 2025

6/10 Okay

Timothy P.

Disliked: Amenities, property conditions & facilities
Not the greatest. No elevator and room on third floor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Willie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Mar 2025

2/10 Terrible

Kenechukwu

Stayed 1 night in Mar 2025

10/10 Excellent

wrestling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property!
Stayed 1 night in Jan 2025

8/10 Good

Cortney

Travelled with family
Liked: Staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Kirk

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Smelled like smoke
Stayed 1 night in Mar 2025