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Tru by Hilton Chapel Hill

2.5 star property

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Photo gallery for Tru by Hilton Chapel Hill

Lobby
Reception
Terrace/patio
Free daily buffet breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1742 FORDHAM BLVD, Chapel Hill, NC, 27514
  • Place, University Mall
    ‪19 min walk‬
  • Place, University of North Carolina
    ‪4 min drive‬
  • Place, Duke University
    ‪12 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.4 out of 10
Exceptional
(63 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(60 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Aloft Chapel Hill
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,002 reviews
The price is CHF 95
includes taxes & fees
15 Feb - 16 Feb
Aloft Chapel Hill

About this property

Tru by Hilton Chapel Hill

Hotel in Chapel Hill with 24-hour fitness centre and free breakfast
This hotel features a 24-hour fitness centre, a 24-hour business centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Tru by Hilton Chapel Hill offers 98 accommodations with a hairdryer and an iron/ironing board. 55-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Tru by Hilton Chapel Hill gets good marks from our customers. During your stay, you'll be within walking distance of University Mall. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 12 minutes by car from Duke University and 7 minutes from University of North Carolina
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton Chapel Hill also features a 24-hour fitness centre, coffee/tea in common area, and express check-out. Parking is available for a fee. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Chapel Hill hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 6 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 6.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Tru by Hilton Chapel Hill.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Chapel Hill Hotel
Tru by Hilton Chapel Hill CHAPEL HILL
Tru by Hilton Chapel Hill Hotel CHAPEL HILL

Tru by Hilton Chapel Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 506 out of 743 reviews
Rating 8 - Good. 136 out of 743 reviews
Rating 6 - Okay. 55 out of 743 reviews
Rating 4 - Poor. 26 out of 743 reviews
Rating 2 - Terrible. 20 out of 743 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

BLAIR

Business traveller
Liked: Cleanliness, staff & service, amenities
Very enjoyable stay, all around. Check-in was vary pleasant, Tonya, very attentive and professional.
Stayed 1 night in Nov 2025

10/10 Excellent

Dorothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. Bed was comfortable. Lots of amenities.
Stayed 1 night in Nov 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities
Rooms spotless, Tonya was awesome, very professional and courteous. So glad to have an EV charger available
Stayed 1 night in Nov 2025

10/10 Excellent

Ben

Stayed 3 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, easy access to shopping for groceries or food establishments
Stayed 2 nights in Nov 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Staff was friendly and helpful. Breakfast was very good.
Stayed 3 nights in Nov 2025

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was clean. Rarely do I feel comfortable enough to walk around a room without shoes, but here I did. The staff was so friendly and willing to answer any questions.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

eleanor

Liked: Cleanliness, amenities, property conditions & facilities
cleanliness location staff
Stayed 2 nights in Nov 2025

8/10 Good

Peter

Stayed 3 nights in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was excellent. The breakfast was great. The only issue I could think of well besides the bed being a little too soft Was room next to us whoever was had a baby that seemed like the walls were a little thin because the baby woke me up again and again and again, so I didn’t sleep very well Besides that everything was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly. Helpful front desk staff. Housekeeping gets a million stars!
Stayed 2 nights in Oct 2025

6/10 Okay

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was AMAZING! There were just some things that bothered us. There was no way to let Housekeeping know we needed service. Nothing to hang on the door. Housekeeping knocked on our door just once during our stay. Breakfast was lacking a bit more variety. Maybe some breakfast potatoes, grits, muffins and cinnamon buns/pastries would have been nice options. I tried calling the Front Desk multiple times for room issues/general information and couldn't get through. I finally went down to the Lobby to report the water coming out of our AC. It was promptly fixed, but the whole situation left me disappointed with my ability to reach hotel staff if I needed to. The parking system didn't provide me with any kind of invoice for parking fees, not by text or email. So I have no idea what I paid for parking. Every hotel has issues/challenges. Recognizing they exist is the first step. Then, it's how they choose to overcome them that matters. We'd consider visiting again, but with misgivings.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tara

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly people
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

6/10 Okay

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the hotels fault but the road adjacent to it sounds like a drag strip at night
Stayed 1 night in Oct 2025

10/10 Excellent

Virginia

Stayed 1 night in Sep 2025

10/10 Excellent

Shabella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was so clean and the staff was super helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Trinity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The only thing is the floor in the room was slippery so we had to keep that in mind. Otherwise absolutely no complaints. It was very clean, comfortable, quiet, and the staff was great. They have great amenities and they have small events for the guests which I thought was cool. Never really seen that before.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimiko, Norlina

Stayed 2 nights in Sep 2025

10/10 Excellent

Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Kim

Stayed 2 nights in Sep 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
They do not clean the rooms. They say every other day. But they don’t even do that. So if your idea of staying at a hotel is making your bed and using the same towel every day this is the place for you.
Stayed 3 nights in Sep 2025