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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Lobby
Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Place, Sylvan Lake
    ‪2 min walk‬
  • Place, Sylvan Lake Provincial Park
    ‪5 min walk‬
  • Place, Sylvan Lake Marina Bay
    ‪9 min walk‬
  • Airport, Red Deer, AB (YQF-Red Deer Regional)
    ‪34 min drive‬

Room options

View all photos for Accessible - 2 Queen, Mobility Accessible, Walk In Shower, Non-Smoking, Full Breakfast

Desk, laptop workspace, iron/ironing board, free WiFi

Accessible - 2 Queen, Mobility Accessible, Walk In Shower, Non-Smoking, Full Breakfast

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed, Non-Smoking, Lake View

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed, Non-Smoking, Lake View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room - Lake Front

  • Sleeps 2
  • Free Wi-Fi

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  • Breakfast included
  • Water slide
4.3 out of 5, Excellent, 751 reviews
The price is CHF 79
includes taxes & fees
31 May - 1 Jun
Prairie Moon Inn Sylvan Lake

About this property

Best Western Plus Chateau Inn Sylvan Lake

This smoke-free hotel features an indoor pool, a fitness centre and a hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Chateau Inn Sylvan Lake. During your stay, you're just a quick walk from Sylvan Lake. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park
Best Western Plus Chateau Inn Sylvan Lake offers its guests an indoor pool, a hot tub, and a fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. The business-friendly Best Western Plus Chateau Inn Sylvan Lake also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Sylvan Lake hotel is smoke free.

Guests are served a free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and friendly. The room was very clean. I loved the in house cafe. We can’t wait to come back!
Stayed 2 nights in Feb 2026

8/10 Good

Stephanie, Edmonton

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, breakfast pretty decent
Stayed 1 night in Feb 2026

6/10 Okay

margaret, Consort

Liked: Cleanliness
Getting a little dated
Stayed 1 night in Feb 2026

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2026

10/10 Excellent

Ashley

Stayed 1 night in Feb 2026

10/10 Excellent

Paul, Chestermere

Stayed 1 night in Feb 2026

10/10 Excellent

Trevor

Stayed 2 nights in Feb 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2026

4/10 Poor

Jasmin

Stayed 1 night in Feb 2026

10/10 Excellent

Colleena

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The service from the staff was absolutely wonderful! Was always greeted with a warm smile and a hello. Check in was painless and the lady I had upon checkout was very helpful as we had to check out early due to unpredictable weather conditions. The room and hotel was spotless! If I am in sylvan lake again, I will be staying here!
Stayed 2 nights in Feb 2026

10/10 Excellent

Bobi Sue

Liked: Cleanliness, staff & service, amenities
You have a jet tub that was wonderful. Everything thing was wonderful.
Stayed 1 night in Feb 2026

6/10 Okay

Gerry

Travelled with family
Liked: Cleanliness, property conditions & facilities
Didnt realize how old the hotel was, outdated room, not worth 245.00
Stayed 1 night in Feb 2026

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet room. The staff are friendly. Excellent location, walking distance to the lake.
Stayed 1 night in Dec 2025

2/10 Terrible

Shannon

Travelled with family
Disliked: Amenities, property conditions & facilities
Customer service is extremely lacking. I was double charged on the room and no one is available to talk to me to resolve the issue. They keep transferring you, and hanging up on you.
Stayed 2 nights in Jan 2026

8/10 Good

Bryan

Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was great, spotless room, great breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Stayed 1 night in Jan 2026

8/10 Good

Pattie

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was great options
Stayed 2 nights in Jan 2026

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re informed at check in that because very few guests registered that a very limited bagged breakfast of muffin, yogurt , an apple and coffee would be the only menu items available. Breakfast was advertised in part of rental. Have stayed at several other hotels and they have provided a much fuller menu.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawit

Liked: Cleanliness, staff & service, amenities
Clean room nice reception welcome. Amazing breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Corey

Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very nice. Comfy beds
Stayed 2 nights in Dec 2025