Les points forts : Personnel et service et confort de la chambre
We have stayed at this hotel in past but this stay was not the best . The card would not read to open the door , had to get it reset multiply times . No one came to look at it .. I would take 10mins to get into the room trying to get the card key to work .
Staff were pleasant. Property and room was clean. Staff said the hotel was not busy but the only rooms available were on the second floor, the stairs were an easy grade but this could be a problem for someone with mobility issues as there is no elevator. Otherwise everything was fine. Breakfast was good.
The property is old but it was clean. The front desk clerk was not that happy to see guest lol. Itâs so quiet there I bet guest are not plentiful. It seems like she rather watch tv then greet and be a bit more welcoming to the guest. Felt like we kept her from
watching her favorite tv show. But the hotel served its purpose of a one night stay. Itâs a pretty stale environment. The young man was nice. Should have took his name for the review. Not many other choices in Refugio so thatâs that!
Was very disappointed when we got to the hotel. It showed it had a pool, but when we arrived the pool was green and nasty. Was really looking forward to the swimming pool. No elevators to the 2nd floor which is not mentioned unless you look at the super fine print under accessibility. The Pillows really suck so make sure you bring your own, did not get a good night sleep and was super stiff the next day. ALSO BEWARE OF THE BREAKFAST. Me and my went down and ate the breakfast I had just cereal thank goodness! My wife ate the breakfast and within the hour was sick and puking it all up. I do NOT recommend this place and will NOT be staying there again. 150$ a night is far from worth it. 50$ a night and I would have expected my stay to be this bad
I was traveling all day so needed a clean, comfortable room for the night and this BW was great. Staff was friendly and helpful and the room was just what I was hoping for.
We were headed to the beach and were unable to find a room so we opt for a room close enough to drive in the next day. Found this hotel and we were pleasantly surprised! Alice greeted us at the front desk and gave us a wonderful recommendation for dinner across the street. The next morning Norma was a complete whirlwind of customer service as she maintained breakfast and took care of departing guest! I travel for work and stay in a lot of hotels. Having employees who care about their jobs is priceless and made our last minute trip to the beach on a holiday weekend well worth it!
Hotel is in great condition and well- maintained. Thank you!