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The Bridge House Hotel

3.0 star property

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Photo gallery for The Bridge House Hotel

Deluxe Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi
Lobby
Bar (on property)
Exterior
Apartment, 1 Bedroom | Private kitchenette | Electric kettle

Reviews

5.8 out of 10

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

View in a map
Reigate Hill, Reigate, England, RH2 9RP
  • Place, Surrey Hills
    ‪1 min walk‬
  • Place, National Trust - Reigate Hill and Gatton Park
    ‪1 min walk‬
  • Place, Tunnel Road Caves
    ‪4 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Single Room, 1 Single Bed

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, free WiFi

Family Room

  • 11 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Triple Room

  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, desk, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Bridge House Hotel

Hotel in Reigate with restaurant and bar/lounge
A restaurant, a bar/lounge and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
The Bridge House Hotel offers 30 air-conditioned accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. This Reigate hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Bridge House Hotel. During your stay, you'll be within walking distance of Surrey Hills. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include luggage storage
  • Just a 2-minute drive from Surrey Hills and 13 minutes from Chessington World of Adventures
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Bridge House Hotel also features a terrace, a garden, and 24-hour room service. Limited free parking is available on a first-come, first-served basis.

This 3-star Reigate hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:00 AM.
The Bridge House Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - noon
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - noon.
Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bridge House Hotel
Bridge House Hotel Reigate
Bridge House Reigate
Hotel Bridge House
Bridge House Hotel Reigate
Bridge House Hotel
Bridge House Reigate
Hotel The Bridge House Hotel Reigate
Reigate The Bridge House Hotel Hotel
The Bridge House Hotel Reigate
Hotel The Bridge House Hotel
Bridge House

The Bridge House Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 78 out of 717 reviews
Rating 8 - Good. 155 out of 717 reviews
Rating 6 - Okay. 189 out of 717 reviews
Rating 4 - Poor. 137 out of 717 reviews
Rating 2 - Terrible. 158 out of 717 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

NASAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The room had a faulty TV however the receptionist was amazing and changed my room quickly hence why i keep coming back because pf excellent service
Stayed 1 night in Aug 2025

2/10 Terrible

Matt

Stayed 1 night in Aug 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Dont do it!

Its really bad smells of mould and weed and has drunks loitering outside ,room was filthy. So i left immediately. Looks ok from the outside but the inside is like a 70s throw back.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Needs lots of TLC

This is a cheap and convenient place to stay. Only 15-20 mins away from Gatwick Airport. The Staff seemed friendly however did not speak much. The room was clean however if you are expecting a Premier Inn standard you will be in for a big disappointment. The edges of the room i feel havent seen a hoover in a long time with dead bugs on the floor. You do however have clean bedding and bath towel.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us the location was very convenient. The room was clean and the location perfect for walking, with beautiful viewpoints very close by. It is off a busy main road but no noise issues. The building and decor are a bit tired but did the job and all was all fine for our needs.
Stayed 2 nights in Aug 2025

2/10 Terrible

GELSON

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Not Nice.

Not a nice hotel. Base of my shower was falling apart and there was a continuous pipe gurgling sound throughout the night above my window. Uncomfortable bed, one pillow. All the carpets were dirty and stained, even though the corridors. No information about food etc! Never again!
Stayed 1 night in Aug 2025

2/10 Terrible

L

Disliked: Staff & service
I chose this property for its location. The best thing I can say about it is that the two members of staff I made my complaints to were very polite and did their best to listen and help. The photos displayed on the site are not representative of the accommodation, and even at a budget price, one should have good pillows, mattress covers and clean rooms. The whole place is in need of serious investment to renovate it to an acceptable standard. Given its location, it's missing out on a large potential market.
Stayed 2 nights in Aug 2025

6/10 Okay

bonny

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

6/10 Okay

Tia

Travelled with family, Travelled with partner
Everything just average.
Stayed 1 night in Aug 2025

6/10 Okay

Aneeshya

Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Business traveller
Liked: Staff & service

Ok

Hotel not bad
Stayed 1 night in May 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here in May. Despite advertising "Free On-site Parking," after registering my vehicle and following all instructions at the kiosk inside the hotel, I still received a 90 GBP/$170.29 CAD parking ticket from the Parking Authority. I tried to resolve this with the hotel and Expedia, and the hotel just ignored it and did not make any attempt to amicably resolve the situation. Very disappointed and now out $170.29. The hotel was also dirty and in poor condition, with unfinished boards of wood nailed to the bathroom floor by the shower. I would never stay here again and not recommend it to anyone. You cannot trust that the hotel will help you with issues, that the rooms are not clean or in good repair, and errors with their parking registration kiosk or staff registering the vehicles could result in very expensive parking tickets on the hotel property. I tried for 3 weeks to resolve this with the hotel to no avail. 1 star out of 5. Terrible and expensive experience and a poorly kept hotel.
Stayed 1 night in May 2025

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

NASAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Miss Daisy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably the worst hotel I’ve stayed in

Probably one of the worst hotels I’ve ever stayed in. I wasn’t expecting a lot for the price but walking in it stunk of cigarettes in reception. Whole hotel was dated and depressing. Room was very small, bed was the most uncomfortable bed I’ve ever slept in. The springs dug into my back all night. I didn’t use the shower as it was filthy. The toilet didn’t flush well. There was no soap provided in the toilet. My door did not fully lock. The iron was good which was great and the free coffee provided was OK. I arrived late after a long day or id of gone elsewhere.
Stayed 1 night in Jul 2025

4/10 Poor

Ben

Business traveller
Liked: Cleanliness
Disliked: Amenities
Air conditioning didn't work, dated interior and restaurant/bar was closed.
Stayed 1 night in Jun 2025

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wide berth

Shocking. Hotel is old, stuffy. Aircon hardly works do room stifling. No F&B whatsoever.. I moved out after 1 uncomfortable hit sticky night.
Stayed 3 nights in Jul 2025

2/10 Terrible

Dorothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very shabby & overpriced. Air con didnt wrk, tv remote didnt wrk, room door code didnt work, bed was ok but carpet wasnt v clean. No staff service you just had to phone reception. Will never use again
Stayed 1 night in Jul 2025

8/10 Good

John

Business traveller
Our stay was good. We werer late (10.30pm) Check-in was quick & easy. Room very good. Room facilities e,g, Coffee remote tv plug in for recharging phones clean Shower need a boost (no pressure). All in all a GOOD EXPERIENCE normally use Premier but would DEFFINITELY us OYO again.
Stayed 1 night in Jul 2025

2/10 Terrible

Catherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Catherine

Stayed 4 nights in Jul 2025

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Worst hotel in UK that I’ve stayed in. Shower didn’t work, windows wouldn’t shut, aircon ineffective, Wi-fi wouldn’t connect, power socket in bathroom wouldn’t work, carpet sticky in places, hairs in bed when we checked in. Reported lack of shower to management every day but nothing happened. Refused to move our room.
Stayed 4 nights in Jul 2025

2/10 Terrible

darren

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025