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La Caserne Chanzy Hotel & Spa, Autograph Collection

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Junior Suite, 1 King Bed, Balcony (Cathedral View) | Free minibar items, in-room safe, individually furnished, desk
Creator video
Free minibar items, in-room safe, individually furnished, desk
Bar (on property)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18 RUE TRONSSON DUCOUDRA, Reims, 51100
  • Place, Notre-Dame de Reims
    ‪1 min walk‬
  • Place, Place Drouet d’Erlon
    ‪6 min walk‬
  • Place, Reims Arena
    ‪15 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Free minibar items, in-room safe, individually furnished, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Balcony (Cathedral View)

Junior Suite, 1 King Bed, Balcony (Cathedral View) | Free minibar items, in-room safe, individually furnished, desk

Junior Suite, 1 King Bed, Balcony (Cathedral View)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Single Beds, Balcony

Junior Suite, 2 Single Beds, Balcony | Free minibar items, in-room safe, individually furnished, desk

Junior Suite, 2 Single Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View | Free minibar items, in-room safe, individually furnished, desk

Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Cathedral View)

Room, 1 King Bed (Cathedral View) | Free minibar items, in-room safe, individually furnished, desk

Room, 1 King Bed (Cathedral View)

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Courtyard View

Room, 2 Single Beds, Courtyard View | Free minibar items, in-room safe, individually furnished, desk

Room, 2 Single Beds, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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Lobby
Best Western Premier Hôtel de la Paix
Reims City Centre
  • Pool
  • Pet-friendly
  • Free Wi-Fi
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4.7 out of 5, Exceptional, 1,002 reviews
The price is CHF 163
includes taxes & fees
12 Jul - 13 Jul
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About this property

La Caserne Chanzy Hotel & Spa, Autograph Collection

This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
La Caserne Chanzy Hotel & Spa, Autograph Collection offers 89 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Reims hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Spa La Caserne Chanzy has 4 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at La Caserne Chanzy Hotel & Spa, Autograph Collection. During your stay, you're just a quick walk from Notre-Dame de Reims. Features include free WiFi in public areas and a free manager's reception, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at Spa La Caserne Chanzy
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Notre-Dame de Reims and Statue of Joan of Arc
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
La Caserne Chanzy Hotel & Spa, Autograph Collection offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A sauna, spa services, and a terrace are also featured at the luxury La Caserne Chanzy Hotel & Spa, Autograph Collection. Parking is available for a fee.

This Art Deco Reims hotel is smoke free.

The hotel hosts a free manager's reception daily.
La Grande Georgette – On-site restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Little Georgette – On-site bistro. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (EUR 25 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 31 per person
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • La Grande Georgette
  • Little Georgette

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1924
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night (maximum EUR 50 per stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.06 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 31 per person
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 25 per accommodation, per night (maximum EUR50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel
La Caserne Chanzy Hotel & Spa, Autograph Collection Reims
La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel Reims

La Caserne Chanzy Hotel & Spa, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 261 out of 384 reviews
Rating 8 - Good. 86 out of 384 reviews
Rating 6 - Okay. 24 out of 384 reviews
Rating 4 - Poor. 9 out of 384 reviews
Rating 2 - Terrible. 4 out of 384 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with excellent restaurants on the facility with dedicated staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Exceptional view, design and hotel staff service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ramandeep

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great restaurant
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Natacha Diaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with great location and beautiful property, big rooms and comfortable. Love the interior design
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
The restaurant is spectacular as is the view of the cathedral!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

B A

Fabulous place to stay
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Superb staff. Attention to detail apparent in all aspects of the hotel stay. Very enjoyable experience
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jenry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, fantastic location, super clean and 5-star service!!!!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, located in the main area, easy access to champagne houses.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very well located!
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Staff was extremely helpful getting us in restaurant without reservations.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Very nice hotel and appetizers. My TV wasn’t working properly, they were very kind when fixing it but I think these things should be checked before for a hotel of this category.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Amenities
Our balcony view of the Cathedrale was wonderful!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Gelka

Liked: Property conditions & facilities
I highly recommend this hotel..
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Vana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Perfect location lovely staff and comfortable room.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Kersten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Reims. The central location is key but the guest rooms, public areas and staff service are what set the hotel apart. The bed is comfortable and the room is well designed. The restaurants downstairs are excellent.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel. Great room. Delicious breakfast

Lovely hotel. Great room. Delicious breakfast. Easy parking. Will definitely stay again.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location -beautiful hotel!!!
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the center of Reims.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, concierge and entire team prove they are first class!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ragu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and very comfortable hotel and friendly knowledgeable staff
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel…great location…helpful staff…
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent but I was disappointed there was no turn down service with bedside water at night. We learnt as we got in our taxi to leave, we could have helped ourselves to the mini bar for water. I would stay at this hotel again.
Stayed 3 nights in Dec 2025