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La Caserne Chanzy Hotel & Spa, Autograph Collection

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Lobby lounge
1 bedroom, minibar, in-room safe, individually furnished
Restaurant

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
18 RUE TRONSSON DUCOUDRA, Reims, 51100
  • Notre-Dame de Reims
    ‪1 min walk‬
  • Reims Arena
    ‪15 min walk‬
  • Veuve Clicquot-Ponsardin
    ‪4 min drive‬

Room options

View all photos for Room, 2 Single Beds, Courtyard View

Room, 2 Single Beds, Courtyard View | 1 bedroom, minibar, in-room safe, individually furnished

Room, 2 Single Beds, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, View (Cathedral View)

Room, 1 King Bed (Cathedral View) | 1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed, View (Cathedral View)

9.2 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View | 1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(18 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Balcony, View

Junior Suite, 2 Single Beds, Balcony | 1 bedroom, minibar, in-room safe, individually furnished

Junior Suite, 2 Single Beds, Balcony, View

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Balcony, View (Cathedral View)

Junior Suite, 1 King Bed, Balcony (Cathedral View) | 1 bedroom, minibar, in-room safe, individually furnished

Junior Suite, 1 King Bed, Balcony, View (Cathedral View)

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.6 out of 5, Wonderful, (739)
The price is CHF 179
for 1 room
includes taxes & fees
8 Aug - 9 Aug
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About this property

La Caserne Chanzy Hotel & Spa, Autograph Collection

Art Deco hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Private bathrooms are not en suite and housekeeping is available on request.
La Caserne Chanzy Hotel & Spa, Autograph Collection offers 89 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Reims hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Spa Deep Nature has 4 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at La Caserne Chanzy Hotel & Spa, Autograph Collection. During your stay, you're just a quick walk from Notre-Dame de Reims. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at Spa Deep Nature
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Notre-Dame de Reims and Statue of Joan of Arc
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
La Caserne Chanzy Hotel & Spa, Autograph Collection offers its guests a full-service spa, an indoor pool, and a health club. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A sauna, spa services, and a terrace are also featured at the business-friendly La Caserne Chanzy Hotel & Spa, Autograph Collection. Parking is available for a fee.

This Art Deco Reims hotel is smoke free.

The hotel hosts a free manager's reception daily.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (EUR 25 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1924
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Detached private bathroom
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50.00 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel
La Caserne Chanzy Hotel & Spa, Autograph Collection Reims
La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel Reims

La Caserne Chanzy Hotel & Spa, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 206 out of 303 reviews
Rating 8 - Good. 70 out of 303 reviews
Rating 6 - Okay. 18 out of 303 reviews
Rating 4 - Poor. 7 out of 303 reviews
Rating 2 - Terrible. 2 out of 303 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Glenda, Vancouver

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Lovely and quiet stay but housekeeping was surprisingly poor
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tormod

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

This was our first time staying at this hotel. Our stay was so pleasant and so amazing. We are from Texas and everyone was so helpful and spoke English and the room was so comfortable a little tiny but yet so comfortable. Our room had the Cathedral view, which was breathtaking. The shower was amazing. The staff, the valet, The servers in the restaurant were also amazing. Thank you for a wonderful stay. We’ll see you next year.
Stayed 2 nights in Mar 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with a perfect location. Their valet parking is very helpful. The rooms were spacious and the bed was incredibly comfortable. A perfect hotel for any stay in Reims.
Stayed 1 night in Mar 2025

4/10 Poor

Monique

Travelled with family
Disliked: Property conditions & facilities, room comfort

Far from a 5 stars

The only good thing about the hotel is its location, right in front of the Cathedral. The room is very dark and small, and the decor doesn't help at all. The armchair is large and takes up all the space next to the closet. If you can even call it a closet. The hotel doesn't provide water in the rooms. The sink was clogged and leaking. It was impossible to regulate the temperature in the room, which looked more like the Sahara desert. And what can I say about the view of the inner courtyard, which was nothing more than a view of the rooftops? I could go on, but in short, this is not a 5-star hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Stayed 1 night in Feb 2025

10/10 Excellent

Michael, UCKFIELD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with a magnificent view of the Cathedral opposite. The Spa is wonderful so be sure to book a treatment!
Stayed 1 night in Jan 2025

10/10 Excellent

ragu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and very comfortable hotel and friendly knowledgeable staff
Stayed 3 nights in Jan 2025

10/10 Excellent

bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great facility
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel. Grest service and comfort. Location right under the shadow of the amazing cathedral. Two great restaurants: one quite expensive but offeting a delicious degustation with wines. The other much more affordable but also with many delicious dishes. Have a coupe or two of champagne in the lovely, comfortable bar.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location adjacent to Notre Dame cathedral and 1/2 a block from tram. Easy to access public transit and lots of shopping and eating options within walking distance. Super friendly and helpful staff. Room was well laid out, very quiet and beds were very comfortable. Overall, a great place to stay in Reims.
Stayed 3 nights in Dec 2024

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel…great location…helpful staff…
Stayed 3 nights in Nov 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and very good service. Friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in central location

Beautiful hotel right in centre of Reims next to Cathedral
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Convenient Location with friendly staff

Small boutique hotel with a convenient location. Good service and friendly staff. Rooms are small for a 10 day stay with much luggage (we are on a year long round the world trip thus four suitcases). For a couple nights with carry-ons it would be fine.
Stayed 10 nights in Oct 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Reims! Walk everywhere, great view of Cathedral at night and great wine bar/restaurants downstairs after a day in the caves/vineyards
Stayed 3 nights in Sep 2024

10/10 Excellent

Kay

Liked: Amenities
The Cathedral view room was worth every penny. Truly exceptional
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Amazing views of the cathedral and in a lovely, walkable area.
Stayed 1 night in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Caserne Chazny is in a fantastic location for Reims cathedral and shopping. Staff at check in an incredibly friendly and helpful as are the car valets. We had a junior suite over looking the front of the cathedral and you could not have wished for a better view from the balcony. Having booked with Hotels.com we prepaid for breakfasts and wished we hadn’t. For a Marriott Autograph hotel the breakfasts are best described as dismal. Day one we ordered to the room and received half a cup of cold coffee, muesli with no milk and a fruit salad that looked a very sorry state. Day 2 we ate in the restaurant and things were not much better. No pastries, no fruit salad, certainly not worth EUR31 per person per day. Also be careful if sitting outside for breakfast there must be a wasps nest nearby! The spa was lovely and a great treat, you do need to book your time though to be guaranteed a visit. We were also unexpectedly treated to a naked man parading around the spa. Obviously not a sight we are used to in a hotel spa…vive la France! All in all a lovely located hotel but it did not really live up to its 5 star rating in our opinion. Perhaps we had been well and truly spoiled by the magnificence of the Jane’s Boutique in Colmar
View from room 502
Welcome
Breakfast to the room…don’t!
Where’s the colour?
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick getaway to Reims

We had a wonderful stay and would definitely stay there again.
View of the cathedral from our balcony.
Stayed 1 night in Aug 2024

10/10 Excellent

Rawhide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C’est Bon

Exceeded ALL of our expectations. Photo is the view from our window.
Stayed 1 night in Aug 2024

6/10 Okay

Jean

Travelled with family
Liked: Staff & service
Disliked: Amenities
I honestly thought from pictures and reviews we would have a better stay! I was not informed breakfast was at cost, until I saw my bill. The spa was nice but don’t advertise you have a pool and then when I arrive I find I have to book it and we only get to use it for an hour a day? That defeats the purpose of me booking for a pool to relax in after enjoying the day out. Instead we have to book and that makes a days harder for scheduling things to do. For dinner we were turned away because we didn’t make a reservation? And then the next night when we did the staff was busy and didn’t bring our check after we where done for 45 minutes :( I wanted to stay here because I know it’s a nicer chain however I feel like o would have been better off at a place less pricey and would have enjoyed it more.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rimple

Lovely servic3, lovely room
Stayed 3 nights in Aug 2024