The house itself is in pretty good condition, relatively new with good facilities. The issue is with the level of cleanliness, maintenance of equipment and amenities provided. We were horrified to discover a clump of hair and stains on the master bedroom sheets. When we called the number, we got through to a foreign call-center who asked that we contact a local caretaker. The caretaker did not respond until the next morning. There was also only 1/2 of one roll of toilet paper. When we complained, they said they provided only a "starter kit", and that we essentially had to buy more toilet paper ourselves. The house had 3 TV's, none of which functioned. One remote literally had no batteries. The other TV gave errors when using Netflix. The 3rd TV had no remote at all. Lack of cleanliness, poor maintenance and poor communications marred our visit.
Wgen