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Sonesta ES Suites Reno

3.0 star property

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Photo gallery for Sonesta ES Suites Reno

Courtyard
Reception
Free daily self-service breakfast
Full-sized fridge, microwave, stovetop, dishwasher
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Breakfast included
  • Parking available
  • Pet-friendly
  • Gym

Explore the area

View in a map
9845 Gateway Dr, Reno, NV, 89521
  • Place, The Summit Reno
    ‪4 min drive‬
  • Place, Reno-Sparks Convention Center
    ‪5 min drive‬
  • Place, Atlantis Casino
    ‪5 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

7.4 out of 10
Good
(15 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

7.8 out of 10
Good
(6 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Superior Suite, Multiple Beds (Two Bedroom)

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Studio)

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed (Studio)

8.4 out of 10
Very good
(69 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

8.4 out of 10
Very good
(16 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

Down duvets, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Single Bed

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

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About this property

Sonesta ES Suites Reno

Suburban hotel with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and an outdoor tennis court are available at this smoke-free hotel. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a meeting room are on-site. Housekeeping is available on request.
Sonesta ES Suites Reno offers 120 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with queen sofa beds and dining tables. Beds feature down duvets. 40-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor tennis court, a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Sonesta ES Suites Reno. During your stay, you'll be close to Reno-Sparks Convention Center. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free self-service breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes an outdoor tennis court and a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from Reno-Sparks Convention Center and 6 minutes from Atlantis Casino
  • Cats and dogs welcome for a fee
Sonesta ES Suites Reno offers its guests a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Reno. Parking is available for a fee.

This 3-star Reno hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 8:30 AM and at the weekend from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (61 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 9 October to 29 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Sonesta ES Suites Reno Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 845 reviews
Rating 8 - Good. 218 out of 845 reviews
Rating 6 - Okay. 116 out of 845 reviews
Rating 4 - Poor. 79 out of 845 reviews
Rating 2 - Terrible. 85 out of 845 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Adrian

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Gwen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff - very nice people
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Steven

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room was filthy. Carpet looked like it had not been vacuumed in years. Doors are dirty and couch is broken. Grounds are not maintained. On the other hand, breakfast was good and the shower worked well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall the room was nice but the phone didn't work to call the front desk or room service. The carpeting throughout the facility needs replacing and in the elevator it was filthy and foul smelling. The keypad to the building where our room was didn't work and they never fixed it causing us to walk around to the other side. Also, because the keypad didn't work, guests or staff propped the door open with a rock making it unsafe and insecure for guests.
Stayed 3 nights in Aug 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Stacey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t be checked in until 6pm. No hot tube like the pictures. Lady was rude in check in
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pleasant and the receptionist was very kind and did an excellent job helping me feel comfortable. Great price and breakfast not only do I recommend but hope to return.
Stayed 1 night in Aug 2025

2/10 Terrible

Karen

Disliked: Staff & service
I made a reservation to stay here about 1 month in advance on Expedia. There was a group of us staying there moving our girls into college. The hotel called me at 1:00 in the afternoon of checkin day to say that they didn't have a room for me as they were overbooked. I explained that I was staying there with a group of friends and they didn't care and just say "call Expedia to get you a new hotel". As I was by myself and in a strange place, I was not happy with this but luckily Expedia did find me a room in another hotel. My friends who did end up staying there said the rooms were not very clean and it was probably a good thing that I got bumped.
Stayed 1 night in Aug 2025

2/10 Terrible

Kaitlin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not as advertised. Truly disgusting had multiple cockroaches in my room. When I checked in another guest was screaming at the front desks staff. The whole hotel was sketchy and I felt unsafe the entire stay.
Dead and live cockroaches all over the kitchen. In drawers.
Stayed 1 night in Aug 2025

10/10 Excellent

Jerrie

Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandro

Stayed 1 night in Aug 2025

10/10 Excellent

allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel & good value

Great Hotel, I would recommend to friends. Very helpful & friendly staff.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Always lack of stuff. Every time this place is getting worse.
Stayed 13 nights in Jul 2025

6/10 Okay

LeAnne

Liked: Staff & service
People that work there are top notch
Stayed 1 night in Aug 2025

8/10 Good

Candelario

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo exelente
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Wendy

Travelled with family
Liked: Staff & service
The floors are dirty! Food was ok for quick breakfast, beds were average, water pressure was very low in shower. Had to sign in each day for Wi-Fi, heard traffic and planes departing, soap container in bathroom was empty. No extra pillows for hide a bed couch😳pool was adequate!
Stayed 3 nights in Jul 2025

10/10 Excellent

Chey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chill property and dog friendly
Stayed 3 nights in Jun 2025

8/10 Good

Seilala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel Breakfast was OK, not great
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Ricky

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not helpful not enough bedding, towels for all the guest. My sink did not, cabinets smelled very bad.
Stayed 3 nights in Jul 2025