Extended Stay America Suites North Chesterfield Arboretum

2.5 star property

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Photo gallery for Extended Stay America Suites North Chesterfield Arboretum

Property amenity
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Suite, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Parking included
  • 24/7 front desk

Explore the area

Map
241 Arboretum Pl, Richmond, VA, 23236
  • Chippenham Hospital
    ‪4 min drive‬
  • Johnston-Willis Hospital
    ‪5 min drive‬
  • Chesterfield Towne Center
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

Studio, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(85 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Extended Stay America Suites North Chesterfield Arboretum

Suburban hotel with free breakfast and 24-hour front desk
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a picnic area and a front desk safe are on-site. Housekeeping is available on request.
Extended Stay America Suites North Chesterfield Arboretum offers 123 accommodations with coffee/tea makers and an iron/ironing board. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites North Chesterfield Arboretum. During your stay, you'll be close to Johnston-Willis Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 11 minutes by car from University of Richmond and 12 minutes from Virginia Commonwealth University
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites North Chesterfield Arboretum also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America North Chesterfield
Extended Stay America North Chesterfield Arboretum Hotel
Extended Stay America North Chesterfield Arboretum Aparthotel
Extended Stay America North Chesterfield Arboretum Richmond
Homestead Studio Suites Richmond / Midlothian Hotel Richmond
Extend Stay America Chesterfi
Extended Stay America North Chesterfield Arboretum
Extended Stay America Suites North Chesterfield Arboretum Hotel

Extended Stay America Suites North Chesterfield Arboretum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 814 out of 1206 reviews
Rating 8 - Good. 61 out of 1206 reviews
Rating 6 - Okay. 80 out of 1206 reviews
Rating 4 - Poor. 92 out of 1206 reviews
Rating 2 - Terrible. 159 out of 1206 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tim

Disliked: Property conditions & facilities
This “hotel” shouldn’t even be on Expedia’s list for travelers. When we arrived, police were there to assist in an eviction of a tenant. When we checked into our room we found a kitchen with no dish or glassware—that needed to be ordered separately. While the exterior looks fine, the interior of the building including common areas and the room was badly in need of renovation. So, after a few minutes we checked out. Hopefully we will get our refund.
Stayed 2 nights in Mar 2025

10/10 Excellent

simon

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and easy access from highway
Stayed 1 night in Mar 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no issues and clean
Stayed 1 night in Mar 2025

2/10 Terrible

Travis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zero Stars

Dirty, very worn down, and janky. Do not recommend.
Stayed 1 night in Mar 2025

2/10 Terrible

Katrina

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia needs to fix their review process. This property was in the 8 range which is impossible. The property is run down, there was black mold looking areas around the window, trash under the bread and the tub was very stained.
Stayed 1 night in Mar 2025

2/10 Terrible

Brian

Stayed 1 night in Feb 2025

2/10 Terrible

Bonnie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Lori

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is located in a nice area but is filled with permanent residents, not hotel guests. I traveled solo and the only bed available for my room was a rollaway. Very strong odor of mold throughout. Extended Stays are usually quite nice but this was Section 8 housing.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Mar 2025

8/10 Good

Alfonso

Stayed 7 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Safe and convenient. Huge rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really don't wait to leave. Looking at long term stay options. Great staff great place
Stayed 1 night in Mar 2025

8/10 Good

Naiimah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Staff is always a pleasure. Managers are understanding and prompt. Will stay again
Stayed 1 night in Mar 2025

8/10 Good

Naiimah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location

10/10 Excellent

Andris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Naiimah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Mar 2025

10/10 Excellent

Naiimah

Travelled with family
Convenient location
Stayed 1 night in Mar 2025

10/10 Excellent

Naiimah

Convenient Loc
Stayed 2 nights in Mar 2025

10/10 Excellent

Naiimah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home. Quiet and convenient. Staff was very friendly. I love the young lady on the evening shift
Stayed 1 night in Mar 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for the price
Stayed 4 nights in Mar 2025

4/10 Poor

Cindy

Business traveller
Disliked: Cleanliness

Dirty, not recommended!

I have stayed at te hotel several times in the past and everything was ok, not great but ok for the price. This time was different, very dirty. I was surprised at how dirty it was and it made me question if the sheets were even clean. The bathroom was grimy, with hairs every where. The sink was slow to drain and looked mucky. The floors throughout were sticky. I felt like i was getting hotboxed in the hall on Friday night. Come on guys, do better!
Stayed 2 nights in Mar 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Staff was the most friendly and accommodating. Definitely will stay again
Stayed 1 night in Mar 2025