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Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Room amenity
Free buffet breakfast
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
5030 W Village Green Dr, Midlothian, VA, 23112
  • Place, Regal Commonwealth
    ‪11 min walk‬
  • Place, Uptown Alley
    ‪14 min walk‬
  • Place, Short Pump Town Center
    ‪22 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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Exterior
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About this property

Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG

Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG offers 96 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Midlothian hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG. During your stay, you'll be within walking distance of Regal Commonwealth. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Uptown Alley and a few minutes from Regal Commonwealth
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. Event space at this hotel measures 750 square feet (70 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG. Self parking is free.

This Midlothian hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Richmond-Brandermill
Holiday Inn Express Hotel Richmond-Brandermill Midlothian
Holiday Inn Express Richmond-Brandermill
Holiday Inn Express Richmond-Brandermill Midlothian
Holiday Inn Express Hotel Richmond-Brandermill
Holiday Inn Express Richmond-Brandermill
Hotel Holiday Inn Express Hotel & Suites Richmond-Brandermill
Holiday Inn Express Hotel Suites Richmond Brandermill
Holiday Inn Express Hotel
Holiday Inn Express
Express Richmond Brandermill
Holiday Inn Express Hotel Suites Richmond Brandermill
Holiday Inn Express Hotel Suites Richmond Brandermill by IHG

Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 307 out of 697 reviews
Rating 8 - Good. 169 out of 697 reviews
Rating 6 - Okay. 110 out of 697 reviews
Rating 4 - Poor. 72 out of 697 reviews
Rating 2 - Terrible. 39 out of 697 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Hank

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The overall stay turned out okay. The staff were all very nice and very helpful. That is why my score for this hotel isn't any lower. Our main issue was that our rooms (yes, we were moved to a second room after the first one was found to be dirty) were not cleaned well, if at all. In our first room, there was dust/dirt in small areas, so the room hadn't been thoroughly cleaned. However, the biggest issue in the first room was that there were food crumbs in the bed, which had been made. The main issue in the second room (besides food crumbs on the floor) was ants. There were only a couple ants in the bath tub when we first went into our new room, but the next morning, there was a swarm of them all over the coffee table. We didn't have open food lying around, so I'm not sure what attracted them. Again, I'd also like to mention how helpful and friendly the front desk staff were. They did what they could to try and make our stay better, and after still having issues with our second room, we received a refund. I'll boil it down to one pro and one con for this hotel: Pro: Front desk staff were very friendly, competent, and helpful. Con: The rooms were not very clean, and I imagine this will continue to hurt the customer score for this hotel in the future if this area is not improved. Thank you for taking time to read my feedback!
Stayed 1 night in Jan 2026

8/10 Good

Ralph

Stayed 1 night in Jan 2026

6/10 Okay

Kimberli

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff was great, the room clean and extra towels, toilet paper were easy to get. The breakfast was good. However, Expedia listing said a room with 2 queen beds could sleep 2 adults and 3 teenagers; there is not a single pull-out couch/chair in the room. Also, listing said there would be rollaway/extra beds available, but the hotel did not have any. And finally, the listing came up in hotels with a pool, but after checking in, finding out there is NO pool, a further look at the listing said "acess to a nearby pool." Extremely misleading.
Stayed 6 nights in Dec 2025

10/10 Excellent

Dara

Stayed 1 night in Dec 2025

6/10 Okay

mario

Liked: Cleanliness, staff & service, room comfort
Breakfast was not very good
Stayed 4 nights in Dec 2025

10/10 Excellent

Shawn

Stayed 2 nights in Dec 2025

10/10 Excellent

Taylor

Stayed 1 night in Dec 2025

4/10 Poor

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was only here for 2 nights, but front office staff was barely visible and uninterested. But the worst part was my toilet broke and I had no hot water. The toilet broke the night before (Christmas night!) I had an early flight so no way I was going to move rooms or have someone come into my room. Then I woke up at 6am to shower and had no hot water. I told the clerk when I was checking out and she had nothing to say about it. There aren't many choices in this area to stay, but I'd never chose this one again.
Stayed 2 nights in Dec 2025

6/10 Okay

Ernest

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Charged me an extra day. Each day staff said they would fix it but didn't. Asked for extra blankets, fix shower, never did
Stayed 3 nights in Dec 2025

6/10 Okay

Erica

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel is not in a bad place. It’s not to far from plenty of dining options. Check in was quick and easy. The gentleman checking us in was nice. The next morning I could not find any hotel staff. My room key was not working and I was looking for ice. I walked around, up and down the halls. It was like ghost town. I left my key on the front desk with a sticky note letting them know my key was not working. No one reached out to help me. I returned to the hotel around midnight, to find out my 2nd key was not working either. I walked to the front and a lady was there talking on her cell phone. I explained my key did not work and she didn’t say anything to me. She continued her conversation on the phone, took my key, did something on the computer and handed me back my key card. Still carrying on with her conversation. I’m in my room drinking water. I dropped the top of the bottle and it rolled under the bed. I kneel down to get it and was disgusted by all the dirt and trash that was under the bed. There was a whole plate under my bed. How crazy. Time to check out I expressed my concerns and was told the manager would give me a call and she was sorry about the experience I had. It hasn’t been 24 hours, but I have not received any calls as of yet.
Stayed 2 nights in Dec 2025

6/10 Okay

Klinton

Travelled with partner
It was fine but tattered. The Staff was friendly.
Stayed 1 night in Dec 2025

8/10 Good

donald

Stayed 2 nights in Dec 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Did not eat breakfast. Parking was good and safe.
Stayed 1 night in Dec 2025

8/10 Good

Michelle

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Room was clean and beds extremely comfortable. Liked that there was body wash and shampoo/conditioner provided in shower. Check in was terrible. Staff was rude and clearly just wanting to get off their shift. Overall, would recommend.
Stayed 1 night in Dec 2025

4/10 Poor

Gregory

The total room charge from Holiday Inn Express was much higher than the total charges reflected in my Expedia total charges invoice. Please look into this and correct. The difference was greater than $100.
Stayed 1 night in Dec 2025

10/10 Excellent

Stafforney

Stayed 1 night in Dec 2025

4/10 Poor

Theresa L

Travelled with partner
Disliked: Cleanliness, amenities
The bathroom was dirty, the floor was dirty! No hair dryer in the room. Hardly anything left at breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities
TV was not functioning and neither was the landline. However, everything ese was very good!
Stayed 1 night in Dec 2025

10/10 Excellent

Saji

Stayed 2 nights in Nov 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities
All the above plus the breakfast was great.
Stayed 2 nights in Nov 2025

2/10 Terrible

JUAN

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty. Bathroom did not close properly. Plumbing was not good. Mold in the bathroom.
Stayed 3 nights in Nov 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great front staff. Room was nice and was clean. Sorry we didn’t have hot showers or much breakfast … I think that was due to the fact that the hotel was so full.
Stayed 2 nights in Nov 2025

2/10 Terrible

James Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Toilet in room ran constantly.Told front desk.Nothing was done about it.Didn't even offer another room.
Stayed 2 nights in Nov 2025

8/10 Good

Lillian

Liked: Cleanliness, staff & service, amenities
Spacious room
Stayed 2 nights in Nov 2025

10/10 Excellent

Veronica

Stayed 2 nights in Nov 2025