Holiday Inn Express Richmond - Midlothian Turnpike by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond - Midlothian Turnpike by IHG

Free daily buffet breakfast
1 bedroom, desk, laptop workspace, blackout curtains
Free daily buffet breakfast
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
8710 Midlothian Turnpike, Richmond, VA, 23235
  • Place, Putt-Putt Fun Center
    ‪17 min walk‬
  • Place, Virginia Commonwealth University
    ‪9 min drive‬
  • Place, Short Pump Town Center
    ‪22 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communication Accessible)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 King Beds

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 King Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Richmond - Midlothian Turnpike by IHG

Hotel in Richmond with free breakfast and fitness centre
An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express Richmond - Midlothian Turnpike by IHG offers 138 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Fridges and microwaves are provided.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Richmond - Midlothian Turnpike by IHG. During your stay, you'll be close to Chippenham Hospital. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Virginia Commonwealth University and 12 minutes from Broad Street
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Richmond - Midlothian Turnpike by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and 2 meeting rooms are available. Free breakfast is available daily. The business-friendly Holiday Inn Express Richmond - Midlothian Turnpike by IHG also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 25.00 per night
  • Maximum 2 (weight limit: 20 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Midlothian
Comfort Inn Midlothian Hotel
Comfort Inn Midlothian Hotel Richmond
Comfort Inn Midlothian Richmond
Holiday Inn Express Richmond Midlothian Turnpike Hotel
Holiday Inn Express Midlothian Turnpike Hotel
Holiday Inn Express Richmond Midlothian Turnpike
Holiday Inn Express Midlothian Turnpike
Holiday Inn Express Richmond Midlothian Turnpike
Holiday Inn Express Richmond Midlothian Turnpike by IHG
Holiday Inn Express Richmond Midlothian Turnpike an IHG Hotel
Holiday Inn Express Richmond - Midlothian Turnpike by IHG Hotel

Holiday Inn Express Richmond - Midlothian Turnpike by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 407 out of 992 reviews
Rating 8 - Good. 297 out of 992 reviews
Rating 6 - Okay. 157 out of 992 reviews
Rating 4 - Poor. 73 out of 992 reviews
Rating 2 - Terrible. 58 out of 992 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Theresa

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly. However, the building was very dated and run down. Sticky floors and footprints all around the elevator, worn furnishings and carpet. Probably the worst holiday inn express I've ever seen.
Stayed 1 night in Aug 2025

4/10 Poor

Janice

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
While the staff was friendly, I can’t recommend staying here. Stained furniture in the lobby. My sink was 90% clogged but was not fixed during my stay. General disrepair. Housekeeping staff not close to thorough. My room AC couldn’t keep the room comfortable.
Lobby furniture
Half finished wall
Board bracing up the bathroom counter
Beaten up bathroom door
Stayed 3 nights in Aug 2025

6/10 Okay

Ray

Liked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Okay

Clean but a bit run down. The gym was horrible -- very little equipment and most of it broken. Food was predictable-- same as any HIE. Befs were comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Lesley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Needs Some TLC

The breakfast buffet was great and the lady running was just outstanding! The beds are very comfortable. The hotel, gym and rooms are clean but very tired. It's time for a big overhaul with new AC, bathrooms and carpeting. Very musty smelling and all of the drains are exceedingly slow. The staff are excellent and again the room are very clean...the hotel is older and needs some updating.
Stayed 2 nights in Aug 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

6/10 Okay

Jorge

Travelled with family, Business traveller
Liked: Staff & service, amenities
The hotel was easily accesible from highway on our way down to NC. Service was kind. However the rooms were moist and needed better ventilation.
Stayed 1 night in Aug 2025

8/10 Good

Samar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Francisca

Stayed 3 nights in Jul 2025

4/10 Poor

ERICA

Travelled with family and small children
Liked: Staff & service
It’s was an ok stay not for long term the toilet kept clogging up just about after every 2 flushes, called the front office to get fresh towels was told they’re servicing the Rooms so just leave towels at the door, left the room at 2pm got back at 10 nothing was done ok no fuss we just needed towels called front desk was told there are no clean towels so now I had to leave my room and go to Walmart to purchase towels so me and my family could take showers. Breakfast was ok asked for hot chocolate for the kids they were out going on 2 weeks nope not again
Stayed 2 nights in Aug 2025

2/10 Terrible

Joshua

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Check in was terrible booked through a 3rd party called the day before to come in a day early was told they were sold out that if our room was available we could check in early got to the hotel a hr before check in and they refused to check me in until 3 pm because i booled through a 3rd party
Stayed 1 night in Aug 2025

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

6/10 Okay

Douglas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Old but good

The breakfast was very good and the room was comfortable and clean. It’s just an older building that badly needs to be renovated.
Stayed 1 night in Aug 2025

8/10 Good

Iyeisha

Liked: Staff & service
Stayed 4 nights in Jul 2025

4/10 Poor

LUCY

Stayed 1 night in Aug 2025

4/10 Poor

Ulyssa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks great from the outside but once you walk in it’s a different story. Rooms weren’t clean, very dusty, cob webs, trash under the beds. Several staff members seemed very uninterested in providing assistance - our microwave did not work and the first person we spoke with said she didn’t know if there was anything she could do she’d call us back. For a large hotel, the gym having only 3 pieces of equipment was strange, and one of those was out of order. I would never stay here again, I chose it for the location but next time I’ll just settle for driving a bit farther for a nicer place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Alvaro

Stayed 1 night in Jul 2025

10/10 Excellent

Rayna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Overall nice. TV in room 311 did not work.
Stayed 1 night in Jul 2025

4/10 Poor

Monica, Midlothian

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very courteous and helpful. The grounds needed attention, we were missing a remote, the ac was not working well, and the rooms lack space with the furniture used.
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Reginald

Travelled with family
Disliked: Staff & service, property conditions & facilities
The property was not well kept. My room had a roof leak so I had to be moved to another room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen, Atlantic Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities
Door on side of building requiring door key was open/ lock not functioning
Stayed 1 night in Jul 2025